Leave a Review For Providers 0 0
  • Post a Project
Home Inbound Voice Services Collections Romania

Top Collections Agencies in Romania

Ratings Updated: April 27, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust
Get Matched

0 Leaders 8 Contenders

8 Companies

Country: Romania
Outbound Services: Collections Recovery Services

List of the Top Romania Debt Collection Services

  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    20% Collections Recovery Services
    30% Customer Surveys & Market Research Calls
    30% Third party verification +1
    20% B2C Telemarketing & telesales

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

    Read more
    View Profile Visit Website
  • Mercatus Logotype

    4.8 22 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    10% Collections Recovery Services
    45% B2C Telemarketing & telesales
    30% Third party verification +1
    15% Customer Surveys & Market Research Calls

    Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

    See all 22 projects
    View Profile Visit Website
  • World Performance Group Srl Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    67% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +1
    3% Market Research

    Focus Areas

    10% Collections Recovery Services
    70% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls

    World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • Competence Call Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    60% Call Center Services
    20% Social Media Marketing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Collections Recovery Services
    40% B2C Telemarketing & telesales

    Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.

    Read more
    View Profile
  • AktivCalls Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    25% Call Center Services
    20% Customer Service Outsourcing
    20% HR Consulting +3
    15% Back Office Outsourcing
    10% Sales Outsourcing
    10% Translation

    Focus Areas

    37% Collections Recovery Services
    38% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls

    AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • CALLITY Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    25% CRM Consulting and SI +2
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    50% Collections Recovery Services
    50% B2C Telemarketing & telesales

    CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.

    Read more
    View Profile
  • Bitech Company Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    20% CRM Consulting and SI +3
    20% IT Managed Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    50% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls

    Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Collections Recovery Services
    80% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

List of the Top Romania Debt Collection Services

  1. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    85% Call Center Services
    20% Collections Recovery Services
    15% Other
    View Profile Visit Website
  2. World Performance Group Srl Logotype

    World Performance Group Srl

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4/10 Market Presence

    Service focus

    67% Call Center Services
    10% Collections Recovery Services
    33% Other
    View Profile Visit Website
  3. Competence Call Center Logotype

    Competence Call Center

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    60% Collections Recovery Services
    40% Other
    View Profile Visit Website
  4. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    32.3/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    10% Collections Recovery Services
    90% Other
    View Profile Visit Website
  5. AktivCalls Logotype

    AktivCalls

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    37% Collections Recovery Services
    75% Other
    View Profile Visit Website
  6. CALLITY Logotype

    CALLITY

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    50% Collections Recovery Services
    80% Other
    View Profile Visit Website
  7. Bitech Company Logotype

    Bitech Company

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    25% Collections Recovery Services
    90% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    10% Collections Recovery Services
    77% Other
    View Profile Visit Website

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.