ZONKWAVE

BACKGROUND

Please describe your company and position.

I am the Operations of an information technology company

Describe what your company does in a single sentence.

Risk content to help you identify, manage, and mitigate ERP risk

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZONK Digital to accomplish?

• Web Platform development using advanced WordPress CMS
• Development of an integrated Courses functionality
• Enhance security of WordPress CMS

SOLUTION

How did you find ZONK Digital?

Prior work contracted.

Why did you select ZONK Digital over others?

Referred to me

How many teammates from ZONK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A complete rebranding and organization of our website information, services, products, and resources.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website loadtime of under 2 seconds 
• Security increased 
• Better analytics dashboarding and tracking 
• A website branded, & organized to increase traffic and leads
• Use of no Wordpress plugins except for Advanced Custom Fields Pro
• Out of the box score of over 70 on PageSpeed Insights

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a 24-hour customer support service and are very responsive. We had one big deadline with having the website done before a big conference we were attending. It was a rush to meet that deadline and they had to pull additional bodies to get the work done. Regardless, it was done on time.

What was your primary form of communication with ZONK Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are always thinking of ways to make what you have better. I provided the outline and they are very good at filling in the creative gaps.

Are there any areas for improvement or something ZONK Digital could have done differently?

I don't think so.

BACKGROUND

Please describe your company and your position there.

I work for an insurance brokerage firm and I am an Executive Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZONK Digital, and what were your goals?

Design and maintenance of Holding companies' websites. Email server maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

It is a reputable company and was recommended by a client I knew A projet manager is our main poin of contact. There were also2 full stack developers and disigner working behind the scenes

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our companies used a single server for sites and email. Zonk moved each site (3 sites) to different servers. He also moved the email domain to a different server. He rebuilt all these sites on higher protection software. It cleaned the email server of viruses and reconfigured it to superior software.

How many people from the vendor's team worked with you, and what were their positions?

A projet manager is our main poin of contact. There were also2 full stack developers and disigner working behind the scenes

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After starting the sites we had an 80% increase in traffic and a 40% increase in revenue provided through the main page. I had no problems blocking the email server. Customers praised the new design We had daily stand-ups with their project manager, who comunicated with the rest of the team. If there were any delays, they let us know ahead of time.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with their project manager, who comunicated with the rest of the team. If there were any delays, they let us know ahead of time.

What did you find most impressive or unique about this company?

They created a very modern site that's intuitive and easy to use. That's what our customers said.

Are there any areas for improvement or something they could have done differently?

There were some errors but I informed them and they solved them quickly.

BACKGROUND

Please describe your company and your position there.

I'm the marketing and community manager at Vastint Group an international real estate organisation with 30 years of experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZONK Digital?

First project for which Zonk Digital was contacted is the update of one of our websites: www.tnsquare.ro. The project evolved with additional services: SEO for the same website, additional pages, maintenance of the Wordpress, Direct emailing campaigns ( setting and design), other additional services: creation of emails, Google MyBusiness account administration and Google Adds campaigns.

In August we added also: SEO, additional page in website and direct emailing campaign for www.businesgarde.eu/bucharest website and Google Add campaign.

What were your goals for this project?

For the TImpuri Noi Square the main goal was to have a functional and updated website. Also, to start communicating with the people in the office project through the email campaigns. Corporate wise, we wanted also to raise the awarness of the brand Timpuri Noi Square through the SEO & Google Adds. For Business Garden Bucharest the goal is the start building a community using the email marketing campaigns, also build up the brand with the Zonk team.

SOLUTION

How did you select ZONK Digital?

Based on a short research on the internet, and also because i needed 3 offers for my digital pitch. They had the best implementation timing and the most detailed offer, and answered in time for me to finalise the pitch.

Describe the project in detail.

Timpuri Noi Square was a little behind with all that meant wordpress updates and functionalities, also licenses, because of a maternity leave of a former colleague, so the first thing was to start updating all the information, add licenses & Google maps, and to create a direct emailing format ( for the NL).

All the additional request came after the team started working and realised that a lot of functionalities were wrongly done by the team that created the website, the Zonk team always came with good solutions in order to solve all the issues encountered. Also, after a good collaboration, we decided to extend to the second website project.

What was the team composition?

For the projects that we collaborated until now, the team was composed of Octavian ( the general manager) that is a great problem solver, by the way, and a curios ITst, Daniel, Senior Webmaster as he calls himself that was my all day & all problems support, and Tudor, a great web developer, always there to fix the mailchimp issues and the in page bugs encountered.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

First of all, on point website, for Timpuri Noi Square with additional functionalities, that really work. Amazing results from our SEO campaign, and a good communication with the tenants through the email marketing campaigns.

How effective was the workflow between your team and theirs?

Extremely good workflow and communication, the guys were always there when I needed them to do something or to help me with and advice, although it wasn;t in their contracts tasks - like advice on social media, or different bugs that did not involve their job.

Also, fast implementation of the tasks, and really respectful and nice guys always ensuring themself they have everything done and things are well understood.

What did you find most impressive about this company?

Team spirit first of all, also the "we can solve anything attitude" that was very impressive. They always came with good and fast solutions, for my tasks. They had everything researched before our calls and meeting and went the extra mile to have things done in time.

Are there any areas for improvement?

All was fine.