XongoLab Technologies LLP

BACKGROUND

Please describe your company and position.

I am the Developer of Secure Cab

Describe what your company does in a single sentence.

SecureCab is a reliable and safe ride-share platform designed to make your daily travel easy, quick and secure. Whether it’s a short trip or a long ride, we connect you with trusted security-trained drivers at the tap of a button. With real-time tracking, secure payments and 24/7 support, SecureCab ensures a smooth, comfortable and worry-free journey every time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire XongoLab Technologies LLP to accomplish?

• Develop a Customer, Driver Application and Admin WebApp

SOLUTION

How did you find XongoLab Technologies LLP?

• Clutch Site
• Other

Why did you select XongoLab Technologies LLP over others?

High ratings

How many teammates from XongoLab Technologies LLP were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The SecureCab mobile application and technology platform will enable users to securely request, track, and pay for transportation services. The system will prioritize passenger safety, real-time monitoring, secure communications, and operational oversight through a scalable, reliable digital platform.

2. Project Objectives

Develop a secure, user-friendly mobile application for passengers and drivers
Enable real-time trip tracking and monitoring
Integrate secure authentication and payment systems
Provide an administrative platform for operational control and analytics
Ensure system scalability, reliability, and data security

3. Application Components

3.1 Passenger Mobile Application (iOS & Android)

User registration and secure authentication (OTP, biometrics optional)
Profile management and identity verification
Ride booking (immediate and scheduled trips)
Real-time driver location and trip tracking
Estimated arrival time and route visualization
In-app notifications and alerts
SOS / emergency button with location sharing
Trip history and digital receipts
In-app ratings and feedback

3.2 Driver Mobile Application (iOS & Android)

Secure driver login and identity verification
Driver availability and trip acceptance management
Navigation and optimized routing
Real-time trip status updates
Emergency alert functionality
Earnings overview and trip history
Performance ratings and feedback

3.3 Admin & Operations Dashboard (Web-Based)

User, driver, and vehicle management
Real-time fleet and trip monitoring
Incident and emergency response management
Driver verification and document approval workflows
Reporting and analytics (trips, revenue, incidents, performance)
System configuration and service area management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Passenger, Driver, and Admin applications successfully developed and deployed
Mobile applications approved and published on iOS App Store and Google Play
Backend services deployed with ≥99% system uptime during pilot phase
All core features delivered within agreed scope and timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All agreed project milestones and deliverables were completed on schedule, with key components delivered in line with the approved project plan. Where minor scope adjustments were required, these were identified early, assessed for impact, and implemented without affecting overall delivery timelines.

What was your primary form of communication with XongoLab Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Found the Team Lead Ankit very efficient in making sure what we communicated was implemented 

Are there any areas for improvement or something XongoLab Technologies LLP could have done differently?

No, they were very good.

BACKGROUND

Please describe your company and your position there.

I'm Abdullah CEO from Sayer app company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XongoLab Technologies LLP, and what were your goals?

We had the ambition to own a strong software application suitable for the labor market, and after a two-week search, we found this wonderful company with enough experience to deal with all the additions to the application to look the way you need

SOLUTION

How did you select this vendor and what were the deciding factors?

They have over 7 years of experience and the right team to make all the changes you need or even build your app from scratch

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have purchased a copy of the taxi program and they have developed it for us based on the needs of our labor market because the labor market varies from one country to another and we are still working on it to realse it to the Apps stores with the best version

How many resources from the vendor's team worked with you, and what were their positions?

I have worked with 2 Android developers, 1 Apple developer, 1 web developer and a work supervisor They did a very good job

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still working on the project and will launch it in 3 days

Describe their project management style, including communication tools and timeliness.

Their price is very excellent, and the methods of communication are important via WhatsApp

What did you find most impressive or unique about this company?

The sales manager is very good, and he tries as much as he can to help our company with our needs.

Are there any areas for improvement or something they could have done differently?

Their price is very excellent, and the methods of communication are important via WhatsApp

BACKGROUND

Please describe your company and your position there.

I am the cofounder, and our company makes a SaaS solution for analytics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XongoLab Technologies LLP, and what were your goals?

We contracted Xongo to help develop the SaaS analytics platform with key capabilities around role based access control, scheduled data pulls, scheduled rule checking, analytics and incident management.

SOLUTION

How did you select XongoLab technologies LLP and what were the deciding factors?

We had a prior relationship with Xongo on a previous project. We were happy with their delivery in the earlier project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project scope included: - UI design - Wed development - Testing

How many people from the XongoLab Technologies Lab team worked with you, and what were their positions?

4 people worked. 3 developers, and 1 UI designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to build the originally planned scope successfully.

Describe their project management style, including communication tools and timeliness.

We had daily meetings to decide the tasks for the day and used Slack, WhatsApp and Notion to communicate.

What did you find most impressive or unique about this company?

They were available to discuss and worked fast on feedback.

Are there any areas for improvement or something they could have done differently?

Use a project tracking tool for all the projects from the start would be useful.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Gospo App.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XongoLab Technologies LLP, and what were your goals?

We hired xongo lab technologies to develop a custom music and video streaming app. I have achieved my goals as how i wanted, Thanks to the xongo lab team.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them from the reference of their work from another client near my Region.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

i discussed my needs and Goals, connected with their team members and got the work done successfully.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 6 of their team members, The ios , android and backend developer, and their assitances to sum up to 6.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

with in first two months our project started and we have downloads coming through.

Describe their project management style, including communication tools and timeliness.

The project delegate was in communication with me all the time and got updates on time.

What did you find most impressive or unique about this company?

The most unique thing is their all time support even when its not working hours they can still assist you.

Are there any areas for improvement or something they could have done differently?

There is always room of improvement from what they are doing now and to do more better.