WPExperts

BACKGROUND

Please describe your company and your position there.

I am the lead web developer for a local school parents and teachers' organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We worked with WPExperts to customize a plugin to allow us to have a simple checkout form using Contact Form 7 and their custom plugin. When Square changed their SDK, we had to re-engage WPExperts.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had an existing plugin that appeared to fit our needs

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked WPExperts to customize their plugin to meet our extended requirements.

How many people from the vendor's team worked with you, and what were their positions?

Two as far as I know - project manager and tech/dev

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We processed 100s of transactions on our web site without any issues

Describe their project management style, including communication tools and timeliness.

Quick turnaround and good communication

What did you find most impressive or unique about this company?

Their support was amazing. We've been using the plugin for years and they continue to provide outstanding support.

Are there any areas for improvement or something they could have done differently?

The plugin update from their site did not work correctly out of the box, but they fixed it quickly.

BACKGROUND

Please describe your company and your position there.

Web development network. We do projects in house and out-source

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

I have used WP Experts several times and outsourced the build of cistom Wordpress plugin and optimisation work to them

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through Codeable

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have built several custom Wordpress plugins for me.

How many people from the vendor's team worked with you, and what were their positions?

I have hd direct contact with 3 people although I suspect more were involved oin the projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very happy with the results.

Describe their project management style, including communication tools and timeliness.

I found this team very easy to work with. They were good at adapting to changes and fixing bugs.

What did you find most impressive or unique about this company?

Customer service levels

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a website design company and I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

Our client's website needed a plugin to be customized for their business.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them online because they developed the plugin we needed to customize.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The plugin had a pdf export that needed to display data that was missing and not displaying correctly.

How many people from the vendor's team worked with you, and what were their positions?

Only the project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They got the work done quickly and professionally.

Describe their project management style, including communication tools and timeliness.

They communicated over the phone, email and text.

What did you find most impressive or unique about this company?

Good prices, fast completion time.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a media agency and build eCommerce solutions for clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

There was a very detailed booking system platform needed, WP Experts have been great in planning and building this custom solution for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

WP Experts have a lot of credibility in their field, they were prompt on their solutions and feedback. I have enjoyed working with them on this challenging project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress, Woocommerce, Custom Plugins

How many people from the vendor's team worked with you, and what were their positions?

A project manager as well as a team of developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

WP Experts created solutions that helped the administrator manage the website easily.

Describe their project management style, including communication tools and timeliness.

They are very accurate and prompt.

What did you find most impressive or unique about this company?

Ability to custom develop challenging solutions

Are there any areas for improvement or something they could have done differently?

There was one changeover of staff that caused a bit of a delay, but otherwise no issues

BACKGROUND

Please describe your company and your position there.

I'm the lead web developer of a digital marketing firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We needed help creating an integration to display information served up by the Shelterluv API inside our customized Avada Wordpress theme.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Saad on Codeable and he seemed confident in how to approach the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

He created a Wordpress plugin that retrieved the Shelterluv data, custom templates to display it in my theme, set up crons, and helped me extensively with testing and chnage requests.

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked directly with Saad although I believe the whole WpExperts team contributed to the success of my project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since Saad took care of the technical aspect of the project I was not equipped to handle, I was able to focus on my other web design and project management related responsibilities, and the project got out the door on time and to the client's satisfaction.

Describe their project management style, including communication tools and timeliness.

Saad communicates clearly and in a timely fashion.

What did you find most impressive or unique about this company?

WPExperts was easy to work with and understood my needs very quickly.

Are there any areas for improvement or something they could have done differently?

Faster response times on some occasions would have been nice.

BACKGROUND

Please describe your company and your position there.

I'm QA leader and release manager in our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We had many projects to customise our WP environment and our mobile app

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them from codeable platform

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed custom plugins to customise WP sites based on our needs, also developed custom code to customise our mobile app

How many people from the vendor's team worked with you, and what were their positions?

Their developers could change based on our needs, all of them were experts in development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their work was delievered on time, even before deadlines, doing exactly what we need

Describe their project management style, including communication tools and timeliness.

Project management great, response in time and delivery in time

What did you find most impressive or unique about this company?

They were very professional and very good in communications.

Are there any areas for improvement or something they could have done differently?

For our projects done with them everything was perfect

BACKGROUND

Please describe your company and your position there.

web agency owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

to customize the functionality of the Sales Agent For WooCommerce plugin

SOLUTION

How did you select this vendor and what were the deciding factors?

I had done a great job before

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

they worked to troubleshoot the site and customize the plugin functionality

How many people from the vendor's team worked with you, and what were their positions?

I believe 2 or 3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

a great job

Describe their project management style, including communication tools and timeliness.

A precise and timely work, available and professional

What did you find most impressive or unique about this company?

Their technical skills and their support were impressive.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

paypal advanced payments integration onto my website

SOLUTION

How did you select this vendor and what were the deciding factors?

paypal advanced payments integration onto my website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

paypal advanced payments integration onto my website

How many people from the vendor's team worked with you, and what were their positions?

2people - project manager & developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

good solution is live and working on website

Describe their project management style, including communication tools and timeliness.

na

What did you find most impressive or unique about this company?

They have good developers, knowledge, and skills.

Are there any areas for improvement or something they could have done differently?

faster timeframe

BACKGROUND

Please describe your company and your position there.

Web developer for a design agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We created a website using WordPress and Gravity Forms, and we had to find a way to integrate a booking system with the forms on the website. We needed a plugin that could give us an overview of submitted reservations for workshops and participants. In addition, display availability in a calendar.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found "Bookings For Gravity Forms". The need for a custom plugin which integrates perfectly with forms on the website was solved using the one created by WP Experts. We contacted them directly for the initial setup on the website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They provide excellent support and quick answers. They also offered to help via Skype, without us having to use this opportunity. All things were resolved by sending emails back and forth.

How many people from the vendor's team worked with you, and what were their positions?

A support member provided all the help we needed. That person also included the dev-team on technical implementations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The delivery was fast and on time.

Describe their project management style, including communication tools and timeliness.

We used email to communicate and they offered to help via Skype.

What did you find most impressive or unique about this company?

Fantastic support! Enjoyable and helpful.

BACKGROUND

Please describe your company and your position there.

I'm the owner of the company. We create websites for customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We need to create custom Gutenberg blocks.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral from our internal developer. We needed a group of Developers for this 3 month project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a telephone meeting and submitted a project scope document with target dates that needed to be met for each milestone.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 4 people from their company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We divided the project into 5 timelines and completed each one, before moving on to another.

Describe their project management style, including communication tools and timeliness.

We communicated on Skype. Our Lead Developer supervised the project with their team doing the work.

What did you find most impressive or unique about this company?

They gave us a professional site that's easy to update.

Are there any areas for improvement or something they could have done differently?

They did an excellent job, but we had to get involved to help them with Quality Control.