WPExperts

BACKGROUND

Please describe your company and your position there.

Creative director for music artist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

Needed a custom game completed from previous developer

SOLUTION

How did you select this vendor and what were the deciding factors?

Experience with previous plugins

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fix game from previous dev

How many people from the vendor's team worked with you, and what were their positions?

Not sure

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Completed perfectly

Describe their project management style, including communication tools and timeliness.

They were very communicative and professional.

What did you find most impressive or unique about this company?

Speed/skills/price

Are there any areas for improvement or something they could have done differently?

None to report

BACKGROUND

Please describe your company and position.

 I am the Account Executive of a wellness & fitness company 

Describe what your company does in a single sentence.

We provide nutritional supplements to healthcare professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Make enhancements to Wholesale for WooCommerce to fit our needs

SOLUTION

How did you find WPExperts?

via their plugin

Why did you select WPExperts over others?

Good value for cost

How many teammates from WPExperts were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at WPExperts was very helpful throughout all phases of our project. We added two of their plugins: Wholesale for WooCommerce and Sales Agent, and although those plugins were solid as they came, we needed some additional enhancements to Wholesale for WooCommerce. We specifically worked closely with the Sales Manager, Tariq, who spoke great English and guided us each step of the way on our project. We couldn't be happier with the finished product, and we are forever grateful for the critical gap they were able to fill for us with both of their plugins, especially all of the customized solutions they provided for us on Wholesale for WooCommerce. We will definitely reach out again in the future if we have other projects that their services can assist with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to bring our vision for the plugin to life. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was great, and they delivered what they said they would when they said they would. 

What was your primary form of communication with WPExperts?

Virtual Meeting

What did you find most impressive or unique about this company?

The sales manager, Tariq, was very helpful, spoke great English and was most accomodating.

Are there any areas for improvement or something WPExperts could have done differently?

The only challenge was the difference of 12 hours between my time zone and theirs. We found ways to make this work, but the video conference meetings we had typically occurred in the early morning or late at night. 

BACKGROUND

Please describe your company and position.

I am the Owner of abcteach LLC

Describe what your company does in a single sentence.

We provide educational resources for teachers, parents and homeschoolers for their use in the classroom or at home. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Website maintenance
• Consulting

SOLUTION

How did you find WPExperts?

Referral

Why did you select WPExperts over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from WPExperts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work entailed helping us transition from one developer to another, while helping maintain our website in the meantime. Consulting was provided to help guide our hand through this transition. Valuable advice and development options were presented to help us decide our next steps with the business. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We spoke through several development options, where we were able to identify which path to take forward with the business during our transition from one developer to another. Prompt communication and professionalism was provided and was critical to our work together. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Organized communication and meetings, made it very easy to work with their team of professionals. 

What was your primary form of communication with WPExperts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the versatility and professionalism of their team and business. They are able to take on most projects due to their large, diverse team and vast selection of service options. 

Are there any areas for improvement or something WPExperts could have done differently?

I believe they did everything they could for us, and did a great job supporting our company. 

BACKGROUND

Please describe your company and position.

I am the Owner of Milestone Trucks

Describe what your company does in a single sentence.

Bulk Material Delivery To Jobsite and Homeowners Throughout The United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Build a custom solution for our website
• Build a custom calculator for our website

SOLUTION

How did you find WPExperts?

Codable

Why did you select WPExperts over others?

Company values aligned

How many teammates from WPExperts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build Milestone a custom solution that would allow for multi load orders. Apply additional Trucking cost at checkout. Build solution that would function with various other plugins.

Build Milestone a custom calculator that is on product page that allows for different units of meaure and different product densities. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are amazed at how much effort and focus to details that WP Experts put into the planning phase. They followed a plan to get us the exact solutions we desired.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

100% ontime and very well versed in the operation of our solutions it was truly turn key ready right out of the box.

What was your primary form of communication with WPExperts?

Virtual Meeting

What did you find most impressive or unique about this company?

Their will to dive in and get the project done was impressive. Very friendly and professional they really are Word Press Experts a vast knowledge of the platform.

Are there any areas for improvement or something WPExperts could have done differently?

I would give them a 100% I see no reason to fix or change anything. 

BACKGROUND

Introduce your business and what you do there.

I'm the business development manager of the US office of an animal's nutritional supplements company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WPExperts?

We needed to purchase a sales plug-in for WordPress. Our goal was to achieve better sales results for our company. 

SOLUTION

What was the scope of their involvement?

We've purchased a custom plug-in from WPExperts and asked them to customize it. Our in-house developers have installed the plug-in. After purchasing the plug-in, we met with WPExperts to discuss the customization, and then the team started working on the modifications. WPExperts has charged us extra for the customization and performed it according to our requirements. The plug-in is designed for WooCommerce and WordPress.

What is the team composition?

We're only in contact with WPExperts's sales manager, who sends our requirements to their development team.

How did you come to work with WPExperts?

We found WPExperts on Google.
How much have you invested with them?

We've spent around $350.

What is the status of this engagement?

We started working with WPExperts in April 2024, and we're still modifying some of our requirements with the team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're using the plug-in, but we're still working on changes. The plug-in has already helped us reach more expensive targets, and the prices for this plug-in are much better compared to others. The plug-in has helped us move more sales, and WPExperts' work quality meets our expectations. I want to congratulate the entire team.

How did WPExperts perform from a project management standpoint?

WPExperts is prompt in delivering work. Once we ask the team for something, they always deliver it within a few days. We communicate mostly via phone calls and WhatsApp.

What did you find most impressive about them?

I'm mostly impressed by WPExperts' customization skills.

Are there any areas they could improve?

I can't point out anything for WPExperts to improve.

Do you have any advice for future clients of theirs?

I suggest contacting WPExperts and asking any questions you have because their technical service is really good. If we need help, they always try to solve the problem.  

BACKGROUND

Please describe your company and position.

I am the Sales & Support of Bear Web Design

Describe what your company does in a single sentence.

Bear Web Design is a creative Web Design & Development Company located in Nashville, TN.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Customize WooCommerce Store Finder

SOLUTION

How did you find WPExperts?

Online Search

Why did you select WPExperts over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a solution to bring the clinic selection (3500 clinics throughout the USA) delivering the clinic selection by the shopper thru WooCommerce Store Finder to the actual WooCommerce Checkout process and ultimately notifications (both e-mails and text). WP Experts, who developed Woo Store Finder provided the expertise to produce and deliver this customization. 

This project also included customizing the import process (3500 records) which was significant and also testing speed of site load (using Google Maps API). Everything was delivered by Tariq and his team as promised in a good time frame that included multiple testing phases at different points in the project. Both our client and Bear Web Design enjoyed working with WP Experts and expect to work with the team again in the future as we do expect more customizations as our client's business matures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Testing plugin customizations and insuring they were working.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Constant communication and testing phases based on milestones reached by Tariq and their team.

What was your primary form of communication with WPExperts?

Email or Messaging App

What did you find most impressive or unique about this company?

WPExperts did a great job producing the customizations requested in our specifications. From the initial review with Tariq to final testing WPExperts provided professional and timely updates and responses thru to completion of the project.

Are there any areas for improvement or something WPExperts could have done differently?

They did great - completely satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the CEO of lifescihub

Describe what your company does in a single sentence.

Gig economy platform for pharmaceutical R&D

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• install wordpress plug in SMTP

SOLUTION

How did you find WPExperts?

wordpress.org

Why did you select WPExperts over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from WPExperts were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

i lost a full day and a half trying to install the Post SMTP plug in on my own. Finally bought the $40 basic installation help, Muhammad Haseeb was super helpful and patient even though it was 1 am his time. Turns out my office365 email was cranky and uncooperative but Muhammad was able to set up a gmail email and it’s working fine. I should have saved myself the day and a half and called these guys to begin with! thanks Muhammad, much appreciated!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I lost a full day and a half trying to install the Post SMTP plug in on my own. Finally bought the $40 basic installation help, Muhammad Haseeb was super helpful and patient even though it was 1 am his time. Turns out my office365 email was cranky and uncooperative but Muhammad was able to set up a gmail email and it’s working fine. I should have saved myself the day and a half and called these guys to begin with! thanks Muhammad, much appreciated!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Muhammad was wonderful to work with — he went over and above for us.

What was your primary form of communication with WPExperts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• responsiveness
• expertise
• professionalism

Are there any areas for improvement or something WPExperts could have done differently?

Nope, will definitely use them again.

BACKGROUND

Please describe your company and position.

I am the VP of Content of Admetrics Pro

Describe what your company does in a single sentence.

We maintain a catalog of our own web sites and manage ad demand for hundreds of partner websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Drupal to Word Press Migration
• Word Press Optimization
• Word Press Plugin Development

SOLUTION

How did you find WPExperts?

• Online Search
• Clutch Site

Why did you select WPExperts over others?

• High ratings
• Good value for cost

How many teammates from WPExperts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They migrated several very complex Drupal builds to a new network into Word Press for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final sites they delivered were absolutely amazing. Such a tremendous upgrade from where we were.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They got everything right the 1st time we told them. They under promised and over delivered. They gave me a date and were always done sooner and better than I could have expected. We have worked with tons of developers, but these are our guys from now on.

What was your primary form of communication with WPExperts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

You only need to explain something once and it's done when or before they say it will be done. With other developers in the past it would take 3-4 tries minimum. Believe me, we have been doing this for over a decade.

Are there any areas for improvement or something WPExperts could have done differently?

No, they were spot on. Better than I could have imagined.

BACKGROUND

Please describe your company and position.

I am the Founder of FrugalFlyer.ca

Describe what your company does in a single sentence.

A Canadian-based travel blog focused on budget travel, currently serving over 55,000 monthly readers and 95,000 monthly pageviews

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Custom PayPal Payment System Configuration
• API Validation
• WP Custom Post Customization

SOLUTION

How did you find WPExperts?

• Online Search
• Codeable

Why did you select WPExperts over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Scoping/API Validation: As per discussion it was been identified that there are several aspects of the project that need to be documented. 
• Payout via PayPal: The rebates post types, and rebate amount information are already available, with this add-on we will work on the following: 
  • i - Create a configuration screen for admin to add Paypal Details (for the account that will send transfers). 
  • ii - When the status is set to a specific value we will capture the user's email from the predefined field, and the amount. Send these out to Paypal API for processing the transaction. 
• Add admin button to call PayPal transfer: Add a button so the admin can click it any time if the status is (Sent OR Incomplete) and based on the Paypal response the status will be updated. 
• Add admin button to the rebate applications to call PayPal transfer: Add a button to the rebate applications list so the admin can click it to fire the PayPal transfer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the conclusion of the project we had a fully functioning rebate system which has now been stress tested and is in use for a business, FlyerFunds by FrugalFlyer.ca. Since January we have driven over 1,000 rebate applications which make use of this system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their response time was excellent. There was a lot of back and forth as we had a very complex/unique request and project. I was very pleased with how things were handled, especially by Hammad, the project manager we worked with.

What was your primary form of communication with WPExperts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their attention to detail and willingness to accommodate special tech requests or respect the existing set up of a site. Also the straightforwardness and transparency of the work and budget. They really stood behind their work.

Are there any areas for improvement or something WPExperts could have done differently?

I don't think so :)

BACKGROUND

Please describe your company and position.

I am the President/CEO of West Coast Bible College & Seminary

Describe what your company does in a single sentence.

WCBCS is a 100% online college.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• We needed to create a transcript that integrated with LearnDash.

SOLUTION

How did you find WPExperts?

Online Search

Why did you select WPExperts over others?

• High ratings
• Pricing fits our budget
• Good value for cost

What was the size of WPExperts’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to create an application that would interface with LearnDash to create a transcript for our college since the LearnDash transcript did not meet our needs. WPExperts did a phenomenal job of creating a transcript that looked similar to our previously used proprietary software, but it was designed for a college. We are thrilled with the end p of how it seamlessly interfaced with LearnDash and went beyond what we anticipated when we began the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The outcomes were a major success, and we will certainly use them again! We highly recommend them. They do an excellent job of communicating and making sure the needs of the customer are met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They hit all timelines on target. Even when we discovered a minor issue after the project was closed, they immediately responded and provided the fix. (The reason they found out after the fact was we had only just implemented this software, and we were slower in finding the issue. Still, they stood behind their work without question!)

What was your primary form of communication with WPExperts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Many things impressed us, but here are four highlights:

1) They are phenomenal communicators!

2) They are highly skilled at what they do!

3) They delivered what they promised!

4) They stood behind the project, even after the fact!

Are there any areas for improvement or something WPExperts could have done differently?

Not from my observation. I was very pleased and impressed with the team!