Wozify

BACKGROUND

Please describe your company and your position there.

Energet Group is a platform that aggregates pre-vetted building maintenance service providers and connects them to customers. We are a one-stop shop for plumbing, electrical, and HVAC services. I am Director of Business Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

We needed a central piece of software that acts as a middleware and facilitates data exchange between different software systems, allowing them to work together seamlessly. Our goal was to automate our manual data entry processes.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a service provider that was proficient in the technologies required and in addition understood not only the systems that needed to be integrated, but also the business logic.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before this development project our platform consisted of several siloed software systems (e.g. CRM that acted as a database, Google Workspace, Viber/WhatsApp). The scheduling of the service providers (plumbers, electricians, etc) and the fee calculation were done manually.

After a longer period of discovery and specification, the team built a web-based interface through which our operators and the service providers could exchange information. The functionality was built in an agile way (when something was completed, we started using it immediately).

The main functions included:

1. Google Calendar Integration (checking availability, scheduling jobs)
2. Reporting by the service provider
3. Financial calculations (e.g. material costs, service fee, commission of the platform)
4. Financial reporting and projections (by area, by service provider, by type of service)

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with the CTO and a project manager, and at least two other developers worked on the project that we did not have too much direct contact with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Implementation of the system immediately saved us several hours each week (as our business grew it was more than 50 hours per month). In addition, automation eliminated the vast majority of administrative human errors on the side of our operators and the service providers as well. This resulted in better user experience for all parties involved (clients, service providers, our own employees).

Describe their project management style, including communication tools and timeliness.

Really effective, no complaints here. Great communication, excellent problem solving, and speed of delivery.

What did you find most impressive or unique about this company?

We were impressed with their technical expertise combined with their business acumen and trustworthiness.

Are there any areas for improvement or something they could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

Dr Volom Dental & Medical distributes dental and medical devices and accessories to dental practices. In addition, we educate dentists and dental technicians via online and offline courses. I am the owner and CEO of the firm, also a leading expert in cutting-edge dental technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify?

We needed an e-commerce store. The challenge was that the store needed to be built for great performance in spite of the complexity of our product portfolio with multiple category tiers and the sheer number of products (several thousands). An additional challenge was that the store needed to be integrated and back-and-forth synchronized with our custom ERP software.

Also, we needed an event management function via which we could publish our learning courses and accept registrations and payments from participants.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended to me by my daughter, who worked with Wozify to her utmost satisfaction. In the beginning the deciding factor was that they seemed reliable and honest, and eventually they did not disappoint.

Describe the project in detail and walk through their service package.

In the beginning we - together with the Wozify team - compiled a detailed specification. It contained the default functionality that every e-commerce store has and also several extra items that needed to be custom-built (for instance the event management functionality). The next stage was the UX and graphic design phase, after the approval of which the actual development started.

The team worked tirelessly for months until the official go-live. Afterwards the continuous development, maintenance and operation phase began that lasted for years. During this phase they continuously monitored the application, fixed bugs, and developed extra features per our requests.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with several people over the years. In the first, intensive development phase the project team consisted of a project manager, a UX/UI designer and two developers. Later, when they were operating and maintaining our store, the main contact person was an account manager and we worked directly with one developer on the issues that inevitably arose from time to time (they always fixed everything on short notice)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the launch, the e-commerce store immediately started generating revenue. Automations and UX efficiencies saved us a lot of time compared to the previous version of the webshop.

How effective was the workflow between your team and theirs?

The workflow was excellent throughout the project. During the initial development phase, we had regular demos with deliverables to demonstrate (and incorporate our feedback into further development). In the operation and maintenance phase we did not have so frequent contact, but in case we found a bug or there was unexpected behavior on the side of the software, they reacted quickly and efficiently.

What did you find most impressive or unique about this company?

Great communication skills paired with excellent technical skill

Are there any areas for improvement or something they could have done differently?

Nothing significant comes to mind.

BACKGROUND

Please describe your company and your position there.

Photon is an online marketplace that connects photographers and videographers with clients. I am the Chief Marketing Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

When we hired Wozify, we already had a partially ready platform that was abandoned by the previous developers. We tasked them to finish the development and help us go live.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our founder had known Wozify’s founder from startup incubator Demola. The deciding factor was probably the startup mindset that both companies shared.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The very first step of the project was migrating our software from one cloud-based infrastructure provider to another. This immediately halved our monthly hosting expenses. The next step was to prepare our software for launch. This required completing some unfinished critical features and building some new ones, in addition to fixing a lot of bugs. The grand launch was a success, and the Wozify team worked alongside us for years, providing maintenance and support. The end of our shared journey was in 2022 when we raised a large investment round and started building up our in-house developer team, so we didn’t need their services anymore.

How many people from the vendor's team worked with you, and what were their positions?

The majority of the work was coordinated by Wozify’s CTO. We were in contact with the CEO and the COO, too.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After almost a year of stumbling about with the previous developers, Wozify finished our software with extreme speed, in the timeframe of 6 weeks. After the grand launch we almost immediately started generating revenue. Also, their continuous support for years was necessary for us to get to the point of raising our follow-up investment round.

Describe their project management style, including communication tools and timeliness.

The majority of our communication took place through a project management software and it was extremely effective.

What did you find most impressive or unique about this company?

Software development for non-technical entrepreneurs is a little bit like a maze where you can get stuck for a long time. This is why it was important for us to find a partner that knows the necessary area inside out, takes us by the hand and brings our product to market (and not to another dead end). With Wozify, we experienced a never-before-seen precision, expertise, and speed of execution. While we were working with them, our minds were always at peace because we knew that our platform was in the best possible hands.

Are there any areas for improvement or something they could have done differently?

During the long maintenance/support period we found that they were sometimes slow to accommodate our requests (probably due to our project being smaller than their other ongoing ones). Also, their pricing was a bit higher than we were comfortable with.

BACKGROUND

Please describe your company and your position there.

FranklinCovey is the global market leader in the Learning & Development industry. We enable greatness in people and organizations everywhere. We transform organizations by building exceptional leaders, teams, and cultures that get results. When organizations partner with us, their people change behavior—both individually and collectively—in ways that have a dramatic impact.

Our content, based on timeless principles of human effectiveness. It is combined with a team of experts, a dynamic behavior change platform, and key metrics that deliver exceptional results again and again. I am the Marketing Manager of FranklinCovey Hungary.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

We hired them for a continuous web development project that was complemented with IT infrastructure maintenance and business process automation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got to know them through a personal connection, but the selection process was objective. We shopped around and got proposals from several service providers, and theirs was the one that fit our needs most.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a simple web development project back in 2018. We needed to rebuild our WordPress website using the new templates sent from the US center. It was quite straightforward, our graphic designer designed the assets and the layouts, the Wozify team implemented them in practice. They also moved our web presence onto a high-performance, secure server.

It was easy to work with them on this project. We also wanted to introduce automations on our site, e.g. rapid tests with automatic evaluations (that functioned as lead magnets), channeling the interested visitors into our marketing funnels, handling event registrations, handling customer orders etc.

In 2021 we worked together with a university to provide soft skills competence tests to their students. Wozify built a web application for us to let the students register and take the test, and send the automatic evaluations to them via email. We also tasked them with another automation project.

We are providing adult education services and as per government regulations, we need to have all training participants sign a contract, collect their data and upload it to the government admin system. They helped us set up a digital signature system via a 3rd party service, so having the participants sign contracts and fill in their data, instead of us doing it manually, printing, signing and posting.

The next stage of this project is ongoing, where they are automating this process even further: the system they are developing is collecting the data from the filled-in contract and makes it ready to upload in the format required.

How many people from the vendor's team worked with you, and what were their positions?

Over the years we have worked with four developers (usually one at a time), a project manager and the managing director himself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was easy to work with them on each project. The first web development project was completed on time and on budget, without any roadblocks. The new site went live and our sales funnels started working well. Our website works great and loads faster.

Since then there hasn’t been any security breach or any incident that made our site go offline at any time. If we had a change request, it was also resolved immediately. The web system’s performance is consistently excellent that positively influenced our SEO ranking, too. Also, the automation project immediately started saving us several working hours per week as soon as it went live.

Describe their project management style, including communication tools and timeliness.

They always asked a lot of questions so I believe they understood our real goals and needs really well. We mainly communicated through a project management tool and if we needed urgent help, they were ready to help.

What did you find most impressive or unique about this company?

Their communication is what sets them apart from other companies. They are friendly and a real pleasure to work with, in addition to being excellent at what they do.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

Swappis is a reused fashion startup that facilitates the extension of second hand clothing items by a member and point system via a web platform. Swappis is willing to contribute to sustainability in the fashion industry and encourage customers to take part of it. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

Web development

SOLUTION

How did you select Wozify and what were the deciding factors?

They were recommended by a mentor of mine who has worked with them. This was enough for me to select them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Swappis facilitates the circulation of used (but high-quality) clothing items and accessories among its users. To achieve this, we designed a point system in which customers hand in their items and receive points in exchange. The points can be used to purchase items with 50 % discount that is deducted from their points.

The customers are also able to log in and view their current point balance. The website also needed to be integrated into a marketing automation platform. The project was executed in the following manner: we talked a lot about our needs and the Wozify team came up with some ways to implement the system as simply as possible in forms of drawings. I myself coordinated the graphic design aspect that was running in parallel with the web programming.

After the website was ready, they did not let go of my hand and provided ongoing support.

How many people from the Wozify team worked with you, and what were their positions?

My main contact was the managing director of the company who took an active part in the development process. I had contact with one additional developer as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was up and running in a short amount of time and our business model was validated almost immediately as the circulation of clothing items started shortly thereafter.

Describe their project management style, including communication tools and timeliness.

After clearing up some initial misunderstandings, the workflow and communication was excellent. Their response time was always short.

What did you find most impressive or unique about this company?

They really made an effort to understand our business and come up with the best possible solutions to our problems. They believed in our vision of a sustainable world, and they worked extra hard to help us succeed.

Are there any areas for improvement or something they could have done differently?

There was a bit of miscommunication in the very beginning about how the responsibilities are divided between client and service provider, but that was cleared quickly.

BACKGROUND

Please describe your company and your position there.

Our organization is the the Nature Award-winning Association of Hungarian Women in Science (NaTE) was established in 2008 . In a unique way in Hungary, we started or work with the aim of ensuring that the achievements of both sexes are equally recognized in the field of science and technology (STEM).

We imagine a world where only true professional competence matters and acknowledgement is not gender-specific. Our activities range from research work to creative event organization and science communication, which would not be achievable without our partners. We work to support the advancement of women and girls in the fields of STEM.

I am the program manager responsible for most events

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

We hired Wozify to develop an applicant tracking web application for our science communication mentoring program. The app facilitates the registration and application process for the students and at the same time makes it easier for us to select the participants and communicate with them in a structured way.

SOLUTION

How did you select Wozify and what were the deciding factors?

They were recommended by one of our team members who had known the founder from before, and he had a lot of trust in them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We organize our yearly science communication mentoring program combined with a competition for talented students. Every year we deal with hundreds of applications and we wanted to streamline the process for the applicants and ourselves.

We wanted to give the applicants the best possible user experience from the moment they first arrive at our website to the moment the competition is over. We started with a long conversation about our goals with the platform.

From that point on we worked closely together, we observed the development closely with frequent demos and meetings, where they made adjustments based on our feedback.

How many people from the Wozify team worked with you, and what were their positions?

We worked directly with one senior developer that acted as the main point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The applicants loved the new system and our workload was significantly reduced due to the implemented automations.

Describe their project management style, including communication tools and timeliness.

Really effective, as we had one direct contact, and he was very responsive.

What did you find most impressive or unique about this company?

Their ability to understand our real needs and open and effective human-to-human communication were impressive. The fact that they made us feel that our software is in the best possible hands.

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of a startup in the food tech and catering industry. We have created a catering concept that is entirely based on dipping sauces and healthy snacks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

We hired Wozify for a web application development project.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Wozify because of their expertise in working with startups and the versatility of their tech acumen. I also talked to one of their clients as a reference-check and only heard excellent things.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started out with focus on a web-based manufacturing planning and supply chain management application that would have been complemented with an e-commerce storefront for the end-user. Going deeper and deeper into the project we discovered together that the most value would be created if the focus shifted to the e-commerce part and that’s what we did. We started the project with a deep dive workshop where we explored together our organization’s challenges, needs and problems to be solved (focusing on how we can provide the most value to the end users, our customers).

The next stage was UX design, where they created wireframes, based on which our in-house graphic designer could create the layouts. Afterwards the development of the software started and it was executed in bi-weekly sprints and frequent demos, where we could give feedback. After the majority of the development finished and the application went live, Wozify continues to operate the infrastructure and provides continuous support and maintenance.

How many people from the vendor's team worked with you, and what were their positions?

The majority of the project was executed by 5 people (Project Manager, UX designer, 3 developers).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our application started generating revenue immediately after launch. Also the automations implemented by Wozify started to save us several man-hours per week immediately.

Describe their project management style, including communication tools and timeliness.

The communication flow was perfectly smooth. We used a project management system through which we could track bugs and feature requests and they were also really responsive via email and phone. They reacted to our requests and changing business requirements with extreme agility. When we asked for something that would have been disadvantageous for us, they were not afraid to say so.

What did you find most impressive or unique about this company?

There are few companies out there that are so specialized in working with startups. I believe this is because the CEO was an experienced startup entrepreneur before founding Wozify, and the startup mindset is in the company’s DNA.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

The Regional Centre for Information and Scientific Development (RCISD) is an innovative SME, founded by scientists and R&D managers to carry out scientific research but also to manage R&D projects and to participate in coordination & support actions.

As a fast-moving actor, the flexibility of an SME makes it possible to identify and address real market needs and opportunities. RCISD is an “exchange place” between scientific knowledge and managerial skills which are brought together to establish mechanisms, provide services and set up and manage common activities.

RCISD also provides a forum where several organisations from different sectors can meet, exchange views and prepare themselves for joint R&D projects. With its resources and specialised tools RCISD aims to lower the barrier between ideas and implementation to make it easier for innovative players to exploit research results and contribute to the European Research Area and a sustainable European competitive position in global economy.

The backbone of RCISD is the qualification and experience of human resources having long-standing experience in project participation (both from the scientific and the management side) supported by the European Commission (since 1994).

As a well-established platform for regional and international cooperation RCISD is particularly interested in contributing to the development and integration of support strategies and decision-making practices in strategic international cooperation projects. Position: International Expert, Project Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

Our goal was to build a new website for programme organisers of the Hungarian Researchers' Night, at the same time to offer a UX-friendly website for the audience - visitors, where they can browse, search from the programmes and register for the programmes where it was obligatory on a website that is visually attractive, fast and runs safe.

At the same time, we wanted to make sure, the partners offering programmes can create, edit, and publish programmes easily on a platform that is user-friendly and bug free.

SOLUTION

How did you select Wozify and what were the deciding factors?

Wozify was recommended by one of our main partners. The deciding factor was that they have dealt with similar needs before, understood our goals quickly and were able to develop a website with such needs.

Moreover, they understood that the timeframe of the project is rather short. Also, they offered to work with us step by step, support our work by advice and explain the functions, process in a way that one without speaking the IT terminology could understand!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we discussed our goals and went through our specification, then the website and platform were created with our continuous involvement and feedback. Then it was tested, finally handed over to the partners and made public to the visitors.

How many people from the vendor's team worked with you, and what were their positions?

Besides the CEO and the Chief Operating Officer, 3-4 developers, one UX expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The teamwork and communication were outstanding, the new website was created, we have received many positive feedbacks from the partners and visitors.

Describe their project management style, including communication tools and timelines.

We communicated online, using Google Meet; at the beginning 1-2 times in a month, later if necessary, more times a week. The communication was effective and good. The timelines visioned were not precisely met, and the main challenge was reshaping the project because of covid19.

What did you find most impressive or unique about this company?

They are ready to solve anything :) Also, they think ahead, they have valuable feedback, a great amount of lessons learnt from previous projects, so they can help with constructive & practical advice.

Are there any areas for improvement or something they could have done differently?

A website always brings up new problems, bugs, challenges that need to be solved, you have to plan the processes, routes, design, functions very carefully. There are so many things to consider; I would have planned it more thoroughly.

Sometimes tasks were left without a responsible colleague, so was left unsolved and later we realized, nobody took care of it and we had to solve it very quickly. From Wozify's part a main developer dropped out halftime, so a new developer had to take over the whole project.

He did very well, learnt everything quickly, but the takeover meant some delay from Wozify's part.

BACKGROUND

Please describe your company and your position there.

SzuperChess organizes secure online chess tournaments. My position is CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wozify, and what were your goals?

To develop the AI anti-cheating system and the website too.

SOLUTION

How did you select Wozify and what were the deciding factors?

I know the CEO and I trust him a lot. He is also my partner. I decided to go with them because I felt they were really good, it was by intuition and because I knew the CEO.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have been in touch during the whole process, the technologies used are AI and machine learning.

How many people from the vendor's team worked with you, and what were their positions?

5 of them: 2 developers, the graphic designer, the operations manager and the CEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been awesome, they have delivered even more features than expected. They are really great and experienced and they came up with many ideas along the way, which have been implemented because they were really good ideas actually.

Describe their project management style, including communication tools and timelines.

It has been perfect, they are very easy-going people. You can communicate with them very easy and the communication has been perfect. Same for the timelines.

What did you find most impressive or unique about this company?

Their awesomeness according to the delivered product. It was very sophisticated technology and they did it very fast and well done. They are very creative and smart, and came up with new features! You can see that they really feel the project and put a lot of effort into it. They define themselves very well on their website, when they say that they cover the tech role within a startup.

Are there any areas for improvement or something they could have done differently?

I cannot tell anything negative about them, it would be very unfair.

BACKGROUND

Please describe your company and your position there.

I'm an entrepreneur mostly working in the field of written online content. The project where we worked with Propagent though was the set up of a jewelry webshop selling quality handmade jewelry with an emphasis on fantasy and sci-fi themes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Propagent, and what were your goals?

Though we knew we would start small, our team decided to have a self.owned and created webshop so we have room to grow without issues in the future. Propagent advised on this decision already, and after choosing to partner with them, we started setting up the webshop.

Our goal was to have a modern, elegant platform in WordPress in a few months time. By providing them our own - in many cases unique - designs, they built the platform, ironed out the bugs after testing and continue to be our service providers for upkeep, maintenance and any future requests and developments we might have.

SOLUTION

How did you select Propagent and what were the deciding factors?

Word of mouth actually. Our graphic designer worked with Propagent previously and she recommended them. Our first contact and phone conversation with their representative was very casual and honest, we were actually discussing if unique development is the right choice for us?

Propagent transparently listed the pros and cons and left the decision up to us. That attitude is one of the reasons why working together is so easy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially we set out to build the webshop in about 6 months. We didn't have all the graphic designs at the time though, and were providing them gradually, and Propagent was very flexible when these caused complications to the progressing development.

The webshop includes a main page, an About me, a Shop, Product category pages, a Blog, a FAQ and several others including Terms&conditions or Privacy Policies. The shop is based on WooCommerce, with card payment through Barion.

Our insta feed is embedded, and the site is multi currency as well as multi-lingual.

How many people from the vendor's team worked with you, and what were their positions?

I've gotten to know several team members from Propagent. Our main contact was their Chief Operating Officer, but we also had many meetings with our developer(s), and when it came down to the most complex issues, got some help and insight from their CEO too.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had no hard deadline, so enough to say we were happy with the time taken. We always knew what they were working on and what the prioritized tasks are.

Describe their project management style, including communication tools and timelines.

We started off with understanding our needs and the scope of the projects, so they could plan and allocate time accordingly.

Detailed tasks were communicated through ticketing on an easy-to use task management platform. Overall issues, directions were discussed via phone or e-mail, and we held regular meetings at given milestones.

What did you find most impressive or unique about this company?

I liked their honest feedback. I really think it overall helps a partnership be more effective if things are stated as they are. Our project was a smaller one in Propagents portfolio, but that never stopped them from giving the tasks proper attention.

Are there any areas for improvement or something they could have done differently?

This was our first time developing a website from scratch, so our team was quite ignorant when it came to correlations between our plans and development requirements.

This did cause some hiccups for them along the way, which I now know could have been avoided in some cases. We never felt any disadvantage because of it, though.