World Web Technology Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Head of QA of Initial Force AS

Describe what your company does in a single sentence.

Our core product is a user-friendly software application that offers a wide range of video analysis tools combined with various sensor integrations to help coaches and athletes perform better and improve faster

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire World Web Technology Pvt. Ltd. to accomplish?

• Shopify web pages improvement
• Side card creation

SOLUTION

How did you find World Web Technology Pvt. Ltd.?

Online Search

Why did you select World Web Technology Pvt. Ltd. over others?

Good value for cost

How many teammates from World Web Technology Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: 

• Fix bugs on client's Shopify ecommerce platform to improve site performance and fix identified issues. 
• Implement new side card widget to showcase related products. Includes adding code to template files. 
• Add pricing information consistently across head menu. Update product data as needed. 
• Implement breadcrumb navigation on site architecture to allow customers to easily navigate back to category and home pages. Includes updating theme code and styling breadcrumbs. 

Key Deliverables: 

• Solutions implemented, and performance improvements. 
• Side card widget properly displaying. 
• Accurate pricing information updated. 
• Breadcrumb navigation working across site architecture allowing customers to click back to category and home pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased website conversion rate after bug fixes. 
• Increased product page views with side card. 
• Higher product page time on site. 
• More products viewed per session. 
• Increased revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timeliness - The company delivered project milestones and deliverables on schedule based on the initial timeline. They met all requested deadlines for bug fixes, new feature implementations. 
• Communication - The team was responsive in addressing questions and concerns promptly. 
• Scope & Requirements - They managed the project scope well and got sign-off on requirements docs to ensure alignment. Any out-of-scope requests were handled through a change order process. 
• Flexibility - The team could adapt to changing priorities or new requests that came up during the project timeline. They worked to accommodate the evolving needs. 
• Collaboration - There was close collaboration to understand our business goals, processes and implement solutions tailored to our workflows. 

Overall, they delivered a successful project by understanding our needs, meeting timelines, maintaining quality standards, and keeping the project on budget. Their project management approach led to a positive outcome that met our objectives.

What was your primary form of communication with World Web Technology Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall, their blend of technical and creative expertise combined with solid project execution and a partnership mindset made this company stand out. They delivered great results and were a pleasure to work with.

Are there any areas for improvement or something World Web Technology Pvt. Ltd. could have done differently?

We wanted to share a respectful recommendation that could further enhance our productive online meetings with World Web Technology Pvt. Ltd. While completely optional, we suggest politely trying to enable cameras during our video conferences when feasible. Seeing each other's expressions and reactions in real time can add a positive, personal dynamic to our virtual collaboration. 

We will completely understand if cameras need to be kept off at times due to bandwidth, privacy preferences, or other reasons. Either way, we remain committed to clear communication and valued partnership.

BACKGROUND

Please describe your company and position.

I am the Founder of Digital Marketplace

Describe what your company does in a single sentence.

A digital marketplace for creatives

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire World Web Technology Pvt. Ltd. to accomplish?

• 360 Editor
• Discount Code Customization
• Payout Request System

SOLUTION

How did you find World Web Technology Pvt. Ltd.?

Online Search

Why did you select World Web Technology Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from World Web Technology Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Complete GLTF editor with front end submission and interactive front end design which interact with the marketplace system 
• Adjust discount code to have limited renewals and integration with different payment gateways like stripe and PayPal
• Payout request system for suppliers and affiliates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They created a testing platform for my website that I was able to test step by step the deliverables and send them in case of any issue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and perfectly aligned with my tight schedule. They were responding on time and very clear and fast in communication.

What was your primary form of communication with World Web Technology Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their big experience and able to finish complicated tasks simply as if they were working on daily. Their team was very professional with big experience and knowledge.

Are there any areas for improvement or something World Web Technology Pvt. Ltd. could have done differently?

They were perfect and there is no more improvement required based on my experience with them

BACKGROUND

Please describe your company and position.

I am an executive at a logistics & supply chain company

Describe what your company does in a single sentence.

Distributor of wiping towels and janitorial products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire World Web Technology Pvt. Ltd. to accomplish?

• IGNITECODER PHP UPDATE DESIGN SIZE COLOR FONT SALES & ADMIN CENTER LOGO & ADD
• CENTER LOGO & ADD COLOR FONT
• Checking Calculation Issue with MOP and Fixing

SOLUTION

How did you find World Web Technology Pvt. Ltd.?

Online Search

Why did you select World Web Technology Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from World Web Technology Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phase: 

• Checking Calculation Issue with MOP and Fixing Order Entry, Details, Design 
• Changes MOP and Fixing 
• Make sure that the COD cost shows up and calculate. 
• Order Entry Details the boxes spaced out slightly to accommodate the change to caps. 
• 'Order entry Details' align ... Make 'Product Info' the same background powder blue color. 
• The Logo without the slogan you'll find below.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Much better order entry system! design, color font sized better. Functionality great!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked very tight with me and were right point with all the milestones!

What was your primary form of communication with World Web Technology Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a great team that have all the skills in the world to help you figure out anything that you might need then deliver!

Are there any areas for improvement or something World Web Technology Pvt. Ltd. could have done differently?

Perhaps knowing what the different teammates expertise is might help. All in all though, they have an impressive way of getting work done.

BACKGROUND

Please describe your company and your position there.

I am the owner of WesEggs, a pasture raised egg company, we farm; process and deliver our produce and produce from other producers we know.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire World Web Technology Pvt. Ltd., and what were your goals?

Our website was initially created when we started our business, as our business grew. There was a requirement to develop our online ordering system and delivery management system. Our goals was to drive efficiencies through our cloud based order management system, to reduce the paper waste and to further automate our delivery processes.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had been working with World Web with some smaller projects, these projects were a bit of a test of capability. World Web successfully completed these tasks which lead us into the bigger project. We have been really happy with the quality of the work completed today.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We initally created a project scope and kicked off with a google meet. To visually discuss the project requirements in detail. The scope was broken down into smaller steps that could be better tracked. There were 3 main parts:

• Front end website development
• Back end order management changes
• Phone app development

The project is based off a wordpress platform back by the cloud based technology of Kinsta

How many people from the vendor's team worked with you, and what were their positions?

We mainly dealt with a project lead whom leased with the coders in the background. The lead coder often attended these meetings. I believe that this helped with the success of the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The main part of our project has now been completed, the project was really successful with the last stage (the phone app) being the stand out. The efficiencies we have gained through this development of our order management system has exceeded our expectations

Describe their project management style, including communication tools and timeliness.

Most of our main communications were through Google chat with some Google video meetings also. The guys were always available to chat about issues / changes as they arose

What did you find most impressive or unique about this company?

They are professional and easy to deal with, so much so that we will be continuing our future developments with them

Are there any areas for improvement or something they could have done differently?

There was nothing unexpected, a few bugs here and there. But we knew that this would be the case as the changes were quite substantial. Having the point of contact who could understand our requirements was the biggest advantage

BACKGROUND

Introduce your business and what you do there.

I run a web development business in Tel Aviv. I have many local clients, as well as some from Australia, Norway, Costa Rica, and other countries. I run projects with teams of 2–3, developing mainly presentation websites and marketplaces since I have degrees in UI/UX design and full-stack development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with World Web Technology Pvt. Ltd.?

I’m always looking for good people to outsource to for both visual and technical work. I needed JavaScript and PHP expertise for a particular project.

SOLUTION

What was the scope of their involvement?

I’ve worked on two projects with World Web Technology, including one with two significant tasks.

One project they’ve worked with us on was developing a learning platform. We had to fix a lot of conflicting plug-ins coming from our previous development team, so we needed their support in fixing it. 

Members of different groups had access to only certain learning materials, which was complicated to set up, so they’ve worked on resolving that challenge. 

What is the team composition?

I worked with two developers from their team. They’re very organized, with one person taking care of the logistics, making sure that the contract is signed and the payments went through. Then, we also have a team of developers.

How did you come to work with World Web Technology Pvt. Ltd.?

I use Upwork a lot, and I went through reviews there. People work on diverse projects, so good reviews aren’t a guarantee of success. Some clients will have better experiences than others, and I think I was very lucky in choosing World Web Technology. 

How much have you invested with them?

The cost so far has been between $3,000–$4,000.

What is the status of this engagement?

I started working with World Web Technology in March 2020 and I plan on hiring them for a new project. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been successful, so far. The websites they’ve worked on are live and working well. World Web Technology has developed some fine and solid solutions and solved 90% of the issues we were facing. 

How did World Web Technology Pvt. Ltd. perform from a project management standpoint?

They respond quickly and are the most serious company I’ve worked with so far. It’s hard to find people that are committed to actually taking the time to investigate each project well-enough to give appropriate answers.

World Web Technology is very organized, and that’s what I like most about them — they write down tasks very clearly. A lot of other companies I’ve worked with were really messy. They expected me to tell them everything I needed over one video conference, and they’d get irritated if I didn’t give them exact instructions.

Their team doesn’t start working on something if the requirements aren’t 100% correct. They have a big team, with people taking care of different tasks. I have them on Skype, and they are available all the time. They tell me when someone is about to go on holiday, and we respect each other’s time zone.

What did you find most impressive about them?

They answer quickly and have more or less stuck to the deadlines, which isn’t always easy to do because we’ve run into issues we hadn’t anticipated. This happens when working on existing projects, though. Things are much shakier these days, with the COVID-19 lockdowns, so it’s harder to make plans.

Web development is a really wide field, but World Web Technology has complied with what I’ve needed, quickly and in a very solid way. They’re very professional, skilled, and ambitious. I’ve had a very good experience so far, but I also haven’t done anything too complicated with them.

Are there any areas they could improve?

I’m not sure of ways they could improve, but they could provide clearer instructions and documentation. They finished a plug-in a couple of months ago, but I only now had a chance to implement it on the website. I wasn’t sure how it was set up, but I asked them and they got back to me immediately.

Do you have any advice for future clients of theirs?

World Web Technology is very up to date with how things should work, and they aim to understand the client as well as possible. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of youninotes.com, a multi-vendor platform with social integration where students can share their notes and make new friends at the same time.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with World Web Technology?

I needed help with web development.

SOLUTION

What was the scope of their involvement?

They helped integrate the vendor platform with the social platform and designed a great layout for the student profiles. Whenever you click on a student’s avatar, you’re redirected to their profile.

Furthermore, they built a useful preview functionality from scratch for the notes that students upload to the site. It gives them the possibility to automatically see a free preview of the file they’re looking for. It’s also password protected, which means that users need to provide their password whenever they want to download a file.

What is the team composition?

I worked with their business development manager, who was always very kind and available. I also communicated directly with two developers, who took care of any issues I had and were extremely nice. We became friends.

How did you come to work with World Web Technology?

I searched online for web developers but it was hard to find a company that wasn’t overly expensive. World Web Technology was honest with us about their price, which seemed very affordable next to all the work they’d previously done. They were also very responsive and told us what web technologies would work best for our project.

How much have you invested with them?

We spent $5,000. To begin with, they looked at our challenge and created an invoice for the first half of the scope of work. After that was delivered, they sent another invoice for the second half. We found this to be a great way to finish the job.

What is the status of this engagement?

We worked together from January to April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site isn’t online yet, so I have nothing to share.

How did World Web Technology perform from a project management standpoint?

They were always available, organized, and responded quickly. I didn’t have any problems with them.

What did you find most impressive about them?

They have really honest prices for the work they do. Other providers were asking a lot of money without even knowing what I wanted. World Web first asked me what the problem was and then created the scope.

Are there any areas they could improve?

There weren’t any problems while working with them. We formed a very good relationship.

BACKGROUND

Introduce your business and what you do there.

Malamente is a web agency that works mostly in Italy, but the business is growing in other parts of Europe. We have a team of 10 people plus some freelancers that we hire depending on the project. I run most of the client accounts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with World Web Technology?

I had to keep a client happy, meet time constraints, and stay within budget.

SOLUTION

What was the scope of their involvement?

They developed a multi-purpose website for a client that has different branches worldwide. It had to have different roles and a different layout per role. Additionally, they handled the site’s design.

In terms of main support, they created initial scope and analysis based on the client’s needs. Our client was very confused, so we tried to bridge the understanding. They were very good at spotting all the possible issues and addressing them right away.

What is the team composition?

I’ve only talked with one person from their end.

How did you come to work with World Web Technology?

I found them on Upwork and provided them all the information to see if they understood the work. A lot of companies claim to understand, but they really don’t. World Web did.

How much have you invested with them?

We spent $2,000 on this particular project.

What is the status of this engagement?

We started working together in September 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client was satisfied and asked us for additional work.

How did World Web Technology perform from a project management standpoint?

Our client would change his mind at times, which was problematic. Regardless of this, World Web was very receptive and did their best in managing the client. They even worked weekends and off hours in some cases.

What did you find most impressive about them?

I had other developers check their code. They reported that World Web knows what they’re doing in terms of development and analysis. They’re really good at their work.

Are there any areas they could improve?

I don’t need to communicate with them, but it’d be nice to have a better overview of the team that is assigned to us or if there are other options that can be provided.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and lead developer of a small company that makes WordPress applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with World Web Technology?

I hired World Web Technology to help specifically with WordPress and WooCommerce customization.

SOLUTION

What was the scope of their involvement?

World Web Technology has been able to meet every requirement or goal I've had with WooCommerce, even though some of the customizations were pretty heavy. I’d say they’re good developers, and they’re knowledgeable with WordPress and WooCommerce. They’ve done a bunch of work on my site to change the overall functionality of WooCommerce. They’re experts in PHP, MySQL, JavaScript, HTML, and CSS, though they mainly did backend development for me.

How did you come to work with World Web Technology?

I was at a dead end with a customization I wanted to do, so I did a bunch of research online, and I found World Web Technology listed as partners for the technology I was using at the time; Easy Digital Downloads. It’s a WordPress plugin to turn your WordPress site into a multi-vendor marketplace, which is what I was trying to achieve. World Web Technology was listed as a resource for trusted developers. I reached out to them and explained my idea, which was vague at the time. They were able to get it up and running for me within 2.5 weeks, and we did all of our communication through email. They were able to achieve exactly what I wanted.

How much have you invested with World Web Technology?

I've spent around $4,500 with World Web Technology.

What is the status of this engagement?

I started working with World Web Technology in December 2015, and the project is still under development, but our work together has changed since the first project they did for me.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’ve done extensive testing, and I’ve had friends test the beta version of the project that I have running. All the features work well. I’ve also had some friends check the code quality and everything came back good there. I haven't had any in-the-wild testing or feedback yet.

How did World Web Technology perform from a project management standpoint?

World Web Technology dedicated one developer and one project manager to check in and oversee how everything is going. They perform very well from a project management standpoint. We mainly use email and Skype to communicate.

What did you find most impressive about World Web Technology?

I would say World Web Technology’s most impressive quality is their ability to understand a vague idea and execute on it. The result is always exactly what I want, and that’s why I continue to work with World Web Technology. I'm always pleased with their work.

Are there any areas World Web Technology could improve?

It would be useful if World Web Technology had some project management tools that they and the client could have visibility into because things can get lost or mistranslated by using email and Skype. I haven't run into too many issues with them concerning project management, but I could see how if I had bigger projects for them, it could get a little frustrating to use only email and Skype.

BACKGROUND

Introduce your business and what you do there.

The organization is a startup. It’s a website where you can download content about different topics that are all related to moving from one place to another for either leisure or working purposes. The website is an e-book where users will not have to spend a lot of time looking around for different information. I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with World Web Technology?

I created the concept with World Web Technology. They helped me create the website.

SOLUTION

What was the scope of their involvement?

World Web Technology had the understanding and knowledge of the specific software required to download the e-books. They used PHP [Hypertext Preprocessor] to help me develop the website and implemented all their knowledge in everything related to WordPress and the content management system.

How did you come to work with World Web Technology?

I first tried to contact developers using platforms like Elance, but I had a bad experience. I then found World Web Technology through advertisements on Easy Digital Downloads. I contacted them, and it was a very easy relationship from the beginning. The communication was good which was one of the main things I had problems with in the past since I am not a native English speaker. With World Web Technology, it was perfect.

Could you provide a sense of the size of this initiative in financial terms?

We spend over $3,000 per month.

What is the status of this engagement?

We began working with World Web Technology in May 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s only a concept at the moment and we are not in the testing state. We still need to finish a few things.

How did World Web Technology perform from a project management standpoint?

From a project management standpoint, they are brilliant. I had meetings with them every single day. They would give me a lot of suggestions about our progress and for best options about different ideas.

What did you find most impressive about World Web Technology?

They are really approachable. Since they are a small business, it feels like you are dealing with a family.

Are there any areas World Web Technology could improve?

I'm probably being tough because they were really good at providing suggestions for other things, but I would have liked them to provide suggestions about the specific software that we were using.

BACKGROUND

Introduce your business and what you do there.

I'm an independent business owner. I don't have employees of my own, but I have an international network of developers. I advise clients on digital concepts. I do the marketing part, and thanks to developers, I also oversee the technical aspects. I'm not a programmer or developer myself, but I do the overseeing. I am a digital marketer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with World Web Technology?

I needed a developer that I could work with to provide more customization for my customers.

SOLUTION

What was the scope of their involvement?

The demands from my customers kept getting more and more specific, and it got to the point where I realized I needed customization tools. I work with WordPress and I’m very good at it, so I needed PHP developers that understand the system as well. With World Web Technology, we programmed a configurator where developers can upload their logos and define what they want. Our scope is constantly increasing because we have good communication.

How did you come to work with World Web Technology?

They were listed on Easy Digital Downloads as a company that offers customization services. I contacted them through their email and we interacted via Skype. I noticed that they had worked previously with someone from Switzerland and understood how structured and precise we are. I realized it was a good match because they had years of experience working with Europeans, which was a key factor for me.

How much have you invested with World Web Technology?

Our investment with World Web Technology sums around $25,000.

What is the status of this engagement?

The first project was actually a marketplace and that was around two years ago. Since then, we’ve probably done 10 projects together and they've contributed to at least 50 other different projects. I use them on an hourly basis, depending on the needs. They help me pretty much every week on multiple different accounts and projects.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Since I met World Web Technology, I've actually been able to acquire bigger customers and better key accounts. My clients have increased in size and in revenue. Now, I can tell any customer that whatever they need, we can do it. This year, our business has exploded and gone through the roof. Our assignment volume is 10 times larger than what it was before.

How did World Web Technology perform from a project management standpoint?

World Web Technology was very good at communication, which is my key issue. The number one tool we used at the beginning was Skype. After the projects kept increasing, we resorted to the project management tool, Asana. We work with a lot with screenshots because I’ve realized that if they see an image, they will know what to do. They will also add their input and do the thinking part on the development side, coming up with ideas for what makes sense and what doesn’t.

What did you find most impressive about World Web Technology?

One thing they're really, really good at is WordPress code. They're masters at it and it’s what I count on them for. I’ve never met anyone with such structured communication. The way they set up their dialog and the way we communicate is what really makes our partnership so special. They know they can trust me and I know I can trust them. The one time we had a misunderstanding was for a deadline, and it actually ended up making our relationship even deeper. There were a few hiccups, but on the whole, they really are fantastic.

Are there any areas World Web Technology could improve?

Looking back, I think we could have resorted to the Asana tool a little earlier. We only started using that tool about a year ago. In the beginning, the only incident we had was the one about the deadline, but it’s never happened since.