Wooster Creative

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a wedding photography business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wooster Creative?

I needed to build a website for my business.

SOLUTION

What was the scope of their involvement?

They developed a site from scratch for me. I provided the pictures that would be featured on the site, but they provided most of the content. They’re currently maintaining and updating our site.

What is the team composition?

We worked with Violet (Creative Director) and Ben (Creator).

How did you come to work with Wooster Creative?

They reached out to me, and I actually did need that specific service at that time, so they came to me at the perfect time. 

How much have you invested with them?

We’ve spent less than $10,000 with them.

What is the status of this engagement?

We started working together in January 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site’s been consistent for my business from the beginning.

How did Wooster Creative perform from a project management standpoint?

We communicate through emails and phone calls, and they’re always quick in responding to me.

What did you find most impressive about them?

I like that I don’t have to do anything on my end; I’m a busy person, so I don’t want to put any thought into the website. They’re great at self-management.

 Are there any areas they could improve?

I don’t think there’s anything they can improve on — they do everything they need to, and I’m happy with them. 

BACKGROUND

Please describe your company and position.

I am the CEO & Managing Partner of Maverick Inspection Services

Describe what your company does in a single sentence.

Home Inspections, Termite inspections and termite and wood destroying organism treatments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wooster Creative to accomplish?

• Create a sensational website.

SOLUTION

How did you find Wooster Creative?

Referral

Why did you select Wooster Creative over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Wooster Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interviewed us on our brand, came up with a variety of design options and provided top notch quality service along the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A beautiful, quality website with potential for growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every scope of work was met ahead of time and exceeded our expectations.

What was your primary form of communication with Wooster Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Artistic design and attention to detail.

Are there any areas for improvement or something {provider_name} could have done differently?

A video of the steps of the scope of work would be beneficial, including their expectations of what I needed to provide them and a time frame of when it would be needed.