IT Managed Services
$10,000 to $49,999
Apr. - July 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their availability, knowledge, and services provided were impressive."

Jul 13, 2022

Global Partner Development Manager, CRM Company

Nathalie Scalera

Other industries
Austria
1-10 Employees
Online Review
Verified

Witty Technical Solutions was hired by a CRM company to help them expand their CRM portfolio. The team's main task was to serve all of their IT consulting needs. The CTO and CEO were assigned to the engagement.

The results of the partnership exceeded expectations, and stakeholders were extremely happy with the engagement. Witty Technical Solutions' project management was great as they collaborated with the client with ease. They were responsive and had all the skills necessary to support the firm's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Global Partner Development Manager for SpiceCRM.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Witty Technical Solutions?

To expand the CRM portfolio and provide service and delivery to customers using SpiceCRM and more.

SOLUTION

How did you select this vendor and what were the deciding factors?

Witty Technical Solutions has the perfect profile and work ethic that we required and this has been proven through successful clients and interactions.

Describe the project in detail and walk through their service package.

SpiceCRM partnership and all IT consulting

How many resources from the vendor's team worked with you, and what were their positions?

The CTO and CEO

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results were beyond expectations and we were extremely pleased with the outcome

How effective was the workflow between your team and theirs?

Cross Team collaboration worked perfectly and responses were provided immediately if challenges were presented

What did you find most impressive or unique about this company?

Their availability, knowledge, and services provided were impressive.

Are there any areas for improvement or something they could have done differently?

Witty Technical solutions have proved to have all the skills to support any customer requirements as they continue growing

RATINGS

5.0

"Perfect"

Witty Technical Solutions

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