Wingman Solutions Inc

BACKGROUND

Introduce your business and what you do there.

I’m the office manager of an architectural sheet metal and cladding company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wingman Solutions Inc to accomplish for your business?

We hired Wingman Solutions Inc to set up our network.

SOLUTION

What was the scope of their involvement?

Wingman Solutions Inc set up our network and all the hardware, including computers and internet.

What is the team composition?

We worked with an unknown number of teammates from Wingman Solutions Inc.

How did you come to work with Wingman Solutions Inc?

Someone referred Wingman Solutions Inc to me. I chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together for the first time in October 2015, to present date.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wingman Solutions Inc took the time to understand the issue, explain things clearly, and find practical solutions without making things complicated. Their support has made a big difference in keeping our business running smoothly, especially when we have unexpected technical issues. Overall, we experienced less downtime, faster internet speeds, and improved security.

How did Wingman Solutions Inc perform from a project management standpoint?

We were extremely happy with the IT service and support we received. The team was professional, knowledgeable, reliable, and always quick to respond when we needed assistance. We communicated via in-person meetings.

What did you find most impressive about them?

They are always available.

Are there any areas they could improve?

No, there weren’t any.