WebXd

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a social media marketing company. I build social media presence and digital platforms for businesses in the hospitality and tourism industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebXd?

I needed help with my visibility. I mostly worked with the hotels where I was formerly employed, but I wanted to expand to other states and countries. I needed help in getting my brand to a mainstream level to reach more clients. 

SOLUTION

What was the scope of their involvement?

I had ideas in my head, but I didn't know how to make them practical. I explained to WebXd that my work only spreads via word of mouth in my hometown. I wanted to be known by and be able to communicate with businesses outside of my current reach. 

WebXd took my ideas and turned them into marketing materials, such as pamphlets and fliers, and they also designed a logo for me. I used those items to pitch to potential clients whenever I was traveling. 

What is the team composition?

I worked with two people. 

How did you come to work with WebXd?

I was researching online, and I came across a review for WebXd that said they were very individualized in their services. That was perfect for me because I'm just a small business owner with no corporate backing. After reading more reviews, I got in contact with WebXd through their website. They made me feel comfortable because they were very proactive and productive with me. 

How much have you invested with them?

I spent $4,500.

What is the status of this engagement?

Our engagement lasted the whole month of October 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The hotels that I pitched increased by almost 50%. Before I reached out to WebXd, I only had 2–3 clients a year. With the branding efforts that WebXd implemented, I interacted with 6–8 hotels, and my inquiries increased as well. I'm currently working with seven hotels.  

How did WebXd perform from a project management standpoint?

WebXd was amazing at project management. I only had a vision in my head but and I didn't know how to articulate and communicate. They were able to take the reins and put ideas in front of me to pick from. They gave me multiple mockups of the design and several color schemes of the fliers and the branding assets. They allowed me to choose since I was indecisive at times. Because of that, I had been impressed with their leadership.

What did you find most impressive about them?

The most impressive thing with WebXd was their adaptability. I sometimes work at 1 a.m. or very early in the morning, and despite that, they were able to respond to my texts and emails — they aligned with my work schedule. I was very happy that I could reach them at my convenience.

Are there any areas they could improve?

WebXd met everything that I wanted and needed. I’ll definitely work with them again in the future. I can’t think of anything that they could have done better.

Do you have any advice for potential customers?

Have faith and take risks. WebXd will be very competent in articulating and displaying your ideas.