Webology World

BACKGROUND

Please describe your company and your position there.

I am the co-founder and head of marketing and business development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webology World, and what were your goals?

We were recommended to Webology through one of their other happy clients to fix a few issues with our website, and our relationship grew into a monthly SEO retainer where they were able to get us to page 1 on Google in a few months and keep us there.

I highly recommend them to anyone looking to rank on Google and capture leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended to them from another happy client. We compared and got quotes from other SEO companies however found that Webology had the most reasonable proposal and price point offering the best and most responsive service. Their team was evidently highly skilled.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They initially did a website audit for us to find opportunities for improvement. They then helped us find keywords that we would optimise in order to make it to the front page of google for our customers to easily find us.

Through improving our website design and performance, along with frequent blog posts, they were able to help us get onto the the front page of many relavant keyword searches that drove traffic to our site that converted into sales.

How many people from the vendor's team worked with you, and what were their positions?

I worked with their director and also their SEO and website design specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since having Webology onboard, they have helped us get onto the fromt page for many relevant keywords including VR, VR perth, VR gaming, entertainment and gaming etc.

This has helped us achieve month on month growth in our company, with most of our sales coming through our website, this is crucial to the success of our business.

Describe their project management style, including communication tools and timeliness.

They are highly responsive and will constantly check in with us and our progress. Generally we would communicate through emails and phone, and all their projects are delivered on time with results that have always exceeded expectations. They have provided us a gold star service.

What did you find most impressive or unique about this company?

Their ability to communicate complex issues and break it down into layman terms. Zeid is highly knowledgeable and at the same time able to deliver beyond expectations on his work and promises.

Their team is also highly skilled and able to solve a diverse range of different problems thrown at them, for example help on our bookings system which was originally outside their scope of work but were able to help fix our coding issues.

Are there any areas for improvement or something they could have done differently?

No areas of improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of an outsourced payroll company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webology World?

The performance of our website was quite slow, so we needed someone to review and update it so it can run optimally.

SOLUTION

What was the scope of their involvement?

Webology World is rebuilding our website and refreshing its content to improve its overall performance.

The development is fairly straightforward with the team implementing most of our requirements from our previous templates and documentation, and we’re looking to utilize their SEO and PPC services in the next phase.

What is the team composition?

I mainly work with the managing director.

How did you come to work with Webology World?

We came across Webology World through a local referral network and we decided to hire them based on the quality of the work that they’ve done in the past.

Moreover, they have a very competitive price point for certain parallel services in the market, and their response level through the initial stages was very good.

How much have you invested with them?

We’ve spent somewhere between $5,000–$10,000 AUD (approximately $3,600–$7,300 USD).

What is the status of this engagement?

Our ongoing partnership started in September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The performance of the website has been stable and based on monthly reports, we’ve seen a steady increase in traffic and engagement.

How did Webology World perform from a project management standpoint?

The team is very responsive and they provide an excellent turnaround time for our tasks.

What did you find most impressive about them?

We’re impressed with their competitive pricing and quality service.

Are there any areas they could improve?

They could maybe provide us with an overview of the entire project so we can see the whole process.

Do you have any advice for potential customers?

Just be clear with your expectations so they can have a better understanding of your needs.