WebExito

BACKGROUND

Please describe your company and your position there.

Fourth Dimension is a company I am currently launching in Spain in the sector of new build real estate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebExito, and what were your goals?

After having spent several years working in real estate sector in Spain, I came up with and perfected a business model and decided to launch my own company. I needed a website built from scratch to reflect the main ideas of my business model with the general style that I wanted.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended WebExito by an acquaintance who had worked with them before. Being from Russia, I thought they would be a more advanced company in the IT sector (Spanish businesses lag behind in this regard, unfortunately).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked mostly over Zoom calls but scheduled face-to-face meetings once in a while. First, they asked me in detail about the business model - what problems I am trying to solve and why is my business model better than the rest. I liked it because my business model was designed precisely to be different from the competition (I know the real estate sector in Spain inside out.) We decided on the general feel of the website and the main message I wished to relay to my clients.

Several days later they proposed a concept of the design and the branding. We made small changes along the way but generally that style and the concept was more or less what I was looking for, so we settled on that pretty easily. They then created the website and wrote the texts. Again, small changes aside, the initial idea was more or less what I wanted.

We continued working in a back-and-forth fashion where they would let me know about the steps they'd done and wait for my feedback. I'm not sure about the technologies as I am not an IT guy, but they did explain to me that the website has to be done well technically for search engines to rank it high. The website came out light and professionally looking, with information delivered to the visitor in blocks, without visual or other overloads.

How many people from the vendor's team worked with you, and what were their positions?

I worked most of the time directly with Igor, a guy who contacted me initially as a personal manager, and later I had phone calls with advertisement specialists (2 people) regarding the online ad campaign.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My project is still early stages and a lot of work still needs to be done on my part before launch, but the website was something that bothered me in the back of my head as it's difficult to find a company that would make the website exactly how I wanted.

Here in Spain, that's particularly problematic, unfortunately, and especially in the coastal real estate sector, since there aren't a lot of good specialists, and most of the time you get a glossy-looking template that doesn't work well and get charged as if it was a proper website.

Describe their project management style, including communication tools and timeliness.

We were mainly on calls and used a shared visual board (I'm a huge mindmap fan so that was definitely a plus for me) called Miro.

What did you find most impressive or unique about this company?

The best part was the fact that they first really did their best to find out what I want, need, and how I envision it all in my head. Once they got really into understanding how real estate here works and

Are there any areas for improvement or something they could have done differently?

To be honest, I can't really complain, there were minor glitches on the website here and there which I saw and let them know and they fixed, but I think that's a normal part of the development process. We were revising both the content and the website itself regularly until we were satisfied with what we had.

BACKGROUND

Introduce your business and what you do there.

I’m the former owner of a tourist agency.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with WebExito?

WebExito provided everything related to our online presence.

SOLUTION

What was the scope of their involvement?

They developed our website, worked on SEO, and developed graphic and video content for social media and digital usage. Everything was created from scratch.

What is the team composition?

I worked directly with two people, but I believe that there were seven people from their team working on my project.

How did you come to work with WebExito?

They were referred to me by a personal friend. I contacted WebExito and really liked what they offered, so I decided to work with them.

How much have you invested in them?

We invested around €5,000 (approximately $6,100 USD).

What is the status of this engagement?

We started working with them in 2018. Due to COVID-19, we unfortunately had to take our site down because tourism stopped. We are no longer collaborating with WebExito, but if we rebuild our business, I would work with them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were completely transparent and worked very quickly. I never had any issues working with them. They were very professional and kind. 
WebExito was very professional and kind. They were also always completely transparent and worked very quickly. I honestly never had any issues working with them.

How did WebExito perform from a project management standpoint?

We used Slack, phone calls, and email to communicate, which worked well.

What did you find most impressive about them?

Their way of working and organization was better than what I had seen before in similar projects.

Are there any areas they could improve?

I honestly liked everything.

Do you have any advice for potential customers?

Be very clear with yourself on what it is that you need, and then clearly explain that to them.  They will help you improve your ideas and be very efficient and fast at reaching your goals.