WebComplete

BACKGROUND

Please describe your company and your position there.

Developer at surveyking.com an online survey platform. We provide customer satisfaction and employee surveys. We also have a lot of tools for market research.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebComplete, and what were your goals?

Our website needed a fresh layout. We recreated all of the main pages, like the blog and pages highlighting the services we provide. The biggest part was redesigning the survey builder. This included numerous layouts. We also needed various plugins made to help manage the user experience. This included custom dropdown plugins, custom modal functions, and even a custom table pagination tool.

SOLUTION

How did you select this vendor and what were the deciding factors?

Initially we used Upwork. Yurii and his team were one of the few to fully address the issue we had. As we continued to work together, it was apparent they have a strong attention to detail.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially project scope for one task. Then we just added tasks. The team asks questions about unclear instructions. Then they create a draft which we approve or ask about changes. Technologies include:

• HTML
• CSS
• JavaScript
• Jquery
• ReactJS

How many people from the vendor's team worked with you, and what were their positions?

Two. Developer and a graphic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When we started, our platform had about 1,500 users. Since the completion of the latest work, we have almost 14,000 users.

Describe their project management style, including communication tools and timeliness.

Daily check-ins or weekly for bigger tasks. Mostly email and chat communication. A few video calls.

What did you find most impressive or unique about this company?

Their attention to detail was top-notch, and they were good people to work with. Trustworthy and hard workers.

Are there any areas for improvement or something they could have done differently?

To be honest no. They always try to constantly improve.

BACKGROUND

Please describe your company and position.

I am the Founder of a car rental company

Describe what your company does in a single sentence.

our company provides a platform for car renting companies where we help them to get more clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebComplete to accomplish?

• Create a website

SOLUTION

How did you find WebComplete?

• Online Search
• Other

Why did you select WebComplete over others?

• High ratings
• Good value for cost

What was the size of WebComplete’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webcomplete was contracted to design and develop a platform for car rental companies. The scope of work included the following: Web design: This involved creating a visually appealing and user-friendly design for the website, which could effectively showcase the features and benefits of the car rental platform. Programming: This involved developing the necessary code and functionality for the website, including features such as search and booking functions, user accounts.

Quality assurance and testing: This involved testing the website to ensure that it functioned properly, was free from errors, and provided a positive user experience. Launch and deployment: This involved deploying the website on the appropriate hosting platform and ensuring that it was fully functional and accessible to users.

The key deliverables of the project included a fully functional website that met the requirements and specifications outlined in the project brief, as well as any additional deliverables such as training, ongoing support and maintenance services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Optimal page speed
• All bugs were fixed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was easy to work with Webcomplete and they had good communication practices. They were able to add all the functions that we requested, even though the project was completed later than the deadline due to constant changes to the requirements. WebComplete's project management was flexible and able to adapt to changes in the project. Overall, they were responsive to our needs and delivered a website that met all our requirements.

What was your primary form of communication with WebComplete?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressive or unique aspect of WebComplete is their ability to effectively communicate and collaborate with their clients. Specifically, Yurii was easy to communicate with through various channels, such as video calls and text apps. Additionally, he was very knowledgeable and able to fulfill all functions requested by our company, even as new features were added throughout the development process.

We had a lot of bad experiences with communication in the past with other companies. It was frustrating having to repeat the same answers multiple times. However, after working with Webcomplete, we had a basis for comparison, and their communication and knowledge were the most impressive things about them.

Are there any areas for improvement or something WebComplete could have done differently?

WebComplete currently builds websites using WordPress. To handle bigger size projects, they may want to consider adding more full stack developers to their team or expanding their technical capabilities to include other frameworks or technologies

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director at Mediate Uk. Are we the top-rated family mediation service in the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebComplete, and what were your goals?

During the Pandemic, we decided we needed to drive to expand our business to keep it going. We needed a team in place to keep our website current and handle all the SEO and generaly maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for developers with good track records.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was not involved in the stage of the process.

How many people from the vendor's team worked with you, and what were their positions?

Our point of contact has been Yurii for the whole duration .

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased traffic. Clients love our website.

Describe their project management style, including communication tools and timeliness.

Yurii always provides a fast and efficient service. He follows a brief to the T and even makes suggestions to help make it better. He is competent and always delivers timeously.

What did you find most impressive or unique about this company?

Even tho he is a contractor, to us, Yurii is part of our team. He is a pleasure to work with.

Are there any areas for improvement or something they could have done differently?

Honestly none.

BACKGROUND

Please describe your company and your position there.

I'm the CTO. We are Sayfer, a web3 cyber security company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebComplete, and what were your goals?

Rebuild our rebranded website

SOLUTION

How did you select this vendor and what were the deciding factors?

Past experiences and the offer communication

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From Figma designs to a website. Today we still use their services on a weekly basis as our website is changing a lot

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've received amazing feedback from our college and other vendors on how the website is fast and has a high SEO/ lighthouse score.

Describe their project management style, including communication tools and timeliness.

Maybe the top skill would be communication and project management, really organized

What did you find most impressive or unique about this company?

Their communication is impressive.

Are there any areas for improvement or something they could have done differently?

None.