WebCap Digitals

BACKGROUND

Please describe your company and position.

I am the VP of Operations of a content marketing agency.

Describe what your company does in a single sentence.

S&G is an award-winning content marketing agency that creates branded content experiences for companies like Square, Capital One, AdRoll, and Coursera -  brands who want to stand out from competitors, transform into thought leaders, and connect with customers and clients in a meaningful way that drives bottom-line results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

Web Development

SOLUTION

How did you find WebCap Digitals?

Referral

Why did you select WebCap Digitals over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from WebCap Digitals were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

WebCap was assigned to take the website designs and copy that have been created for our client and bring them to life within WordPress. WebCap was responsible for implementing the ideated UX and UI, as well as insuring the website functioned smoothly and efficiently with the UX and design choices made. WebCap was also responsible for working with another developer that developed a designed content library app in React to be inserted into the client's main website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

WebCap was highly dependable with consistent communications and timely delivery. Every deadline they promised to hit, they actually hit. There was never a delay from their end. 
Their flexibility was extremely important for us as an agency, since serving our clients who have delays on their end which are out of our control, naturally extends to WebCap. But they always adjusted to our timelines and delivered when requested. The new website itself looked amazing and functioned with the unique needs from the client, and performed a lot faster as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anastasiya was an amazing point of contact. She was very clear in her communication, made suggestions when requests did not make the most sense, and was consistently reliable. She made the entire experience smooth and stress free. And her knowledge with web development work bridged the gap between us and her development team. We would gladly work with her again on future projects.

What was your primary form of communication with WebCap Digitals?

Email or Messaging App

What did you find most impressive or unique about this company?

The value for the work they provide is unparalled. And their commitment to deliver an asset that was requested is great. And their patience, despite the multiple rounds of revisions and feedback, made it feel like a true partnership. 

Are there any areas for improvement or something WebCap Digitals could have done differently?

Communication around project costs had a bit of hiccup, but Anton was extremely amenable and willing to work with us and our budget to ensure all parties were satisfied with the end result.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Passeca GmBH

Describe what your company does in a single sentence.

Cyber Security Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• Make a design of landing page on the Tilda Platform
• Make thematic banners and multi-level for web pages
• Make a logo design for our company

SOLUTION

How did you find WebCap Digitals?

Feedback from friends

Why did you select WebCap Digitals over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to make a good modern design of our existing website on the Tilda platform. Guys from Webcap happily agreed to help us with this and we've started our work with a design of landing page that presents penetration testing servises. Our task was well accomplished on the first try and it was done really quickly. We've got a high quality landing page as well as main banners with unique intetesting illustrations for other web-pages. We are currently planning further set of works and hope for a long-term cooperation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of requests from Google Ads that was directed to the landing page.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and even faster than we expected. All our needs were taken into account. 

What was your primary form of communication with WebCap Digitals?

Email or Messaging App

What did you find most impressive or unique about this company?

WebCap Digitals' individual qualitative approach to solving different and complex tasks is impressive.

Are there any areas for improvement or something WebCap Digitals could have done differently?

Keep up the good work.

BACKGROUND

Please describe your company and position.

I am the CTO, co-founder of PetMyPet

Describe what your company does in a single sentence.

PetMyPet allows you to elevate pet care to a whole new level, providing your life companions with top-notch services and timely check-ups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• IOS and Android app development
• Back-end development on Laravel

SOLUTION

How did you find WebCap Digitals?

Upwork

Why did you select WebCap Digitals over others?

• Good value for cost
• Company values aligned
• Reasonable consulting and advice

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved developing mobile apps for Android and iOS, supported by a back-end built with Laravel.

Key Features Implemented:

• User authentication and social network integration
• Animal profiles management
• Event calendar for animal-related activities
• Note-taking for animal records
• AI-powered chat integration
• Map-based networking features
• Real-time user chat

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved all our goals and were always happy with communication at all stages, including active development, release, and support.

Besides that, they are very careful with budgeting, and we are happy to work with a predictable service provider.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Even though the project was complex, they worked carefully and efficiently. They managed every part of the development process well, kept high standards, and finished tasks on time. 

What was your primary form of communication with WebCap Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We really value their top-ranked specialists, especially the CTO, for their high-quality and goal-oriented approach.

Are there any areas for improvement or something WebCap Digitals could have done differently?

There is really nothing to improve. They handle any question smoothly and are client-oriented throughout the project.

BACKGROUND

Please describe your company and position.

I am the Manager of an ecommerce company

Describe what your company does in a single sentence.

eCommerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• Development of WooCommerce / Wordpress sites
• Development of custom Wordpress plugins

SOLUTION

How did you find WebCap Digitals?

• Referral
• Other

Why did you select WebCap Digitals over others?

Referred to me

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started working with Anton and his team a few months ago. We ordered some wordpress/woocomerce sites with custom plugins and ongoing services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started working Anton and his team a few months ago, and the experience so far has been great. After going through a 3 other development agencies this year, who would charge us big amounts for seemingly small tasks, I was quite fed up, and thus happy to get in touch with Anton. Anton has created a development agency that (from what I can see) runs very well operationally. 

The tasks you assing them are tracked with their internal tools, and for each project they can give you accurate breakdown and estimations of what the project will cost, in my experience they haven't even deviated from thoose estimates once. Generally it is just a pleasure for me to work with this agency, because I can feel that it's important for Anton to give a fair value exchange of service against my money, which is actually rarely the case for any kind of service agency, and this is something that reflects in Anton's business as a whole. 

My project manager, who handles the daily operations is also very reasonable, and easy to work with. We haven't had any real issues on any of the projects we've done so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have always delivered on time or before, and made accurate ETA's around when I could expect something to be done. Further than that they're usually very flexible when it comes to urgent projects.

What was your primary form of communication with WebCap Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How the agnecy's SOPs are built, and how it works operationally. Although I haven't seen their operational backend, I can feel that it works very well.

Are there any areas for improvement or something WebCap Digitals could have done differently?

I don't think I can come up with anything reasonable. But it would be nice if they worked on weekends :-)

BACKGROUND

Please describe your company and position.

I am the Director of sh.creative ltd

Describe what your company does in a single sentence.

Film production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• UX/UI diagnostic/analysis for previously built site – over 5 yrs old
• Deliver an updated video platform
• Integrate a log in function for repeat visits

SOLUTION

How did you find WebCap Digitals?

Referral

Why did you select WebCap Digitals over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• reliable

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Undertake assessment on existing site and provide a detailed report on all functionality. 
• Highlight pages/links and UX/UI best practice improvements. 
• Take brief for further requirements, such as a easy to use log in function, branded with a new name. 
• New framework/sitemap based on UX/UI navigation suggestions 
• rebuild broken pages and links 
• Migrate all film from Youtube to new player
• Build and create a multi translation tool for all videos, uploading through CMS, version management 
• Add a quick and easy one click log in for users to pick up from their last visit

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Tasks and requirement lists fulfilled – any amends change requests dealt wiith quickly and efficiently 
• UX design implemented 
• Log in function added 
• Transfer of youtube films to new player built into site 
• Fast turnaround of tasks and detailed reports responding to fixes and bug tests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Delivery was on time and as agreed 
• Timely response, fast and clear PM work 
• Expressions of requirements and tasks fully understood 
• Feedback well received and always undertaken as per agreements

What was your primary form of communication with WebCap Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Webcap take my designs and verbal briefs and offer solutions – turning them into well thought through and broken down requirements. They are quick and effective. Snags and reviews are dealt with quickly/resolved. I find working with Anton a positive experience – he is always there to advise and help, no matter what the question/request is, he is considered in his approach

Are there any areas for improvement or something WebCap Digitals could have done differently?

Testing and bug fixes are a part of the work – if there is a way to reduce/improve QC then I would imagine Webcap has considered it. Third party plug ins break and that has nothing to do with Webcap, if they could build their own it might help – but am not clear on how much time that would be for them, and how many clients would benefit from this.

UPDATED REVIEW

This review was published on October 5, 2022.

Simon Haynes

Director, SH.Creative

Motion Pictures & Film

11-50 Employees

United Kingdom

Less than $10,000

Jan 2014 - Jan 2017

Project summary

A film production company engaged with WebCap Digitals LLC for their WordPress web development services. They focused on the backend, delivered specific features, and built the platforms from scratch.

Feedback summary

Thanks to the efforts of WebCap Digitals LLC, the company was able to amplify their reach and increase the frequency of their customer inquiries. The team was highly efficient, and internal stakeholders were particularly impressed with the vendor's value-driven approach.

BACKGROUND

Introduce your business and what you do there.

I'm the director of a small film and animation production business, which I've been running since about 2008.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebCap Digitals LLC?

I hired WebCap Digitals LLC when I needed help creating a WordPress website.

SOLUTION

What was the scope of their involvement?

WebCap Digitals provided us with WordPress web development services and delivered similar projects for some of our clients.

One of our projects included developing a platform where one of our clients can present their film portfolio.

What is the team composition?

My main point of contact was a project manager, but there was a team of developers working on the backend.

How did you come to work with WebCap Digitals LLC?

They were recommended to me by a developer I used to work with in Oxford.

How much have you invested with them?

We invested somewhere between $5,000–$10,000.

What is the status of this engagement?

We worked together from January 2014–2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website WebCap Digitals helped us extend our reach and the frequency of our customer inquiries. Furthermore, the education-based website they created gained some interest from the schooling networks in the US.

How did WebCap Digitals LLC perform from a project management standpoint?

They were always efficient and fast with their turnaround and great at keeping the budget and project on track. They seamlessly shared every issue and typically used Skype and Zoom for communication.

What did you find most impressive about them?

We were impressed with the incredible value they provided us in terms of web development resources.

Are there any areas they could improve?

There's nothing they need to improve on.

Any advice for potential customers?

if you're quite hands-on when it comes to designing, I believe you'll get the most out of your engagement with them because they're a highly collaborative team with good listening skills.

Star Ratings:

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am an executive of VD Rent GmbH

Describe what your company does in a single sentence.

A luxury car rental company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• Creating a website

SOLUTION

How did you find WebCap Digitals?

• Referral

Why did you select WebCap Digitals over others?

• Great culture fit
• Referred to me
• Company values aligned
• Great communication

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We came to WebCap Digitals with only a remote idea of what a car rental company's website should look like. And with absolutely no technical understanding. Together with the company's managers, we developed a technically optimised and user-friendly website that leaves no open questions for the client. With a stylish yet understated design that perfectly suits our business area.

In addition to website development, WebCap Digitals also wrote SEO texts and tested the site, as well as helped us with technical setup of hosting and additional services. Thus, at the end of our co-operation, we received a fully ready-to-work product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The developed website was liked by our first customers for its convenience and is also user-friendly for our employees.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This is a point we would like to praise separately. We were absolutely delighted by the management of our project. The team of WebCap Digitals left no questions unanswered and was extremely patient with us during our co-operation, approaching every task in a professional and positive manner. We were convinced that the co-operation with WebCap Digitals will be a successful one from the very first conversation we had with them. Which turned out to be exactly the case.

What was your primary form of communication with WebCap Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As previously stated - pleasant and unprecedented communication. As well as the ability to adapt operatively and effectively to the needs of the project and new ideas.

Are there any areas for improvement or something WebCap Digitals could have done differently?

Not sure, as we felt very well taken care of during our co-operation.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager at LOADS.NL, our business focuses on renting out self-storage units in the Netherlands. By providing our clients with keyless access via smartphones (our own app) and an easy online booking process we are able to position ourselves as a more modern, user-friendly storage provider in the Dutch market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebCap Digitals LLC, and what were your goals?

As we are a start-up, we did not yet have a functioning website. We contacted WebCap digitals to help us with creating a website and an online booking tool that is able to accommodate all our bookings.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got in contact with WebCap Digitals through business acquaintances who already had an extremely positive experience with the team. This positive experience, as well as the quick communication and eagerness of the team, ultimately made us decide to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We clearly discussed the goals and objectives of our new website. The team quickly came up with mock-ups that clearly translated our wishes into tangible results. After discussing the mock-ups and making some changes, the website was quickly developed. The team was clear in their communication and educated us on how to make edits to the content ourselves.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact. All information was communication quickly and clearly through him.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a great amount of positive feedback from both our customers and colleagues and even competitors. Our website looks professional and the traffic increased significantly once the website was online.

Describe their project management style, including communication tools and timeliness.

Communication was clear and quick. We used mostly email and, if necessary, calls.

What did you find most impressive or unique about this company?

The team is highly professional and motivated. They are clear and kind in their communication and always eager to take on extra work and new challenges.

Are there any areas for improvement or something they could have done differently?

None :)

BACKGROUND

Introduce your business and what you do there                                                                                                            

I’m the CFO of LAGERBOX, a self-storage provider. We’re based in Germany.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with WebCap Digitals LLC?

We wanted to digitize our business, so we approached WebCap Digitals LLC to set up a customized web shop for us.

SOLUTION

What was the scope of their involvement?

WebCap Digitals LLC provides e-commerce development and design services. They’ve helped us build a custom webshop from scratch using various key technologies, including JavaScript, PHP, and Laravel. They’ve also implemented certain features, including a booking tool.

How did you come to work with WebCap Digitals LLC?

I honestly can’t recall how we initially got in touch with them, but I believe it was through a recommendation.

How much have you invested in them?

We’ve spent around $250,000 on their services.

What is the status of this engagement?

We started working together in February 2019, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any specific metrics to share, but we’re very happy with the collaboration. We’re also pretty confident that all of our projects are running smoothly.

How did WebCap Digitals LLC perform from a project management standpoint?

We have very close communication lines, so we discuss and summarize the progress on a weekly basis; we talk about milestones, challenges, etc. We communicate via phone calls, Microsoft Teams, and SMS, among other platforms.

What did you find most impressive about them?

We’re impressed with their broad experience with the various technologies that we use. Their onboarding process is very quick as well.

Are there any areas they could improve?

I can’t think of anything that WebCap Digitals LLC could improve on.

Do you have any advice for potential customers?

It’s important to have a close relationship with the project manager; the project manager is a key person to speak to.

BACKGROUND

Introduce your business and what you do there.

I am the former digital marketing manager and website architect for LORD Corporation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebCap Digitals LLC?

We needed help with our website.

SOLUTION

What was the scope of their involvement?

They did a lot of varying work for us which included new web designs and site stability. We also worked with a team of Drupal CMS experts who helped us troubleshoot issues and build new features like interactive components and learning modules.  

What is the team composition?

We worked with a team of at least three people. There was one senior designer, Anton (Co-Founder, CEO) who did a lot of project management for us, and there was a third person who also did project management and development for us.

How did you come to work with WebCap Digitals LLC?

We found them through Upwork. 

How much have you invested with them?

In the time that I worked with them, we invested between $200,000–$300,000. 

What is the status of this engagement?

We began working with them in 2014. I no longer work with them directly, but I believe that the partnership with WebCap Digitals LLC is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We saw engagement metrics go up, and site sessions increase. People were reaching their desired actions and desired information faster, and the page load times improved dramatically. We experienced a 100% increase in site sessions and visits, and a 50%–60% improvement in page load time. 

We also saw increased lead generation as a result of an improved website and better-performing content. 

How did WebCap Digitals LLC perform from a project management standpoint?

They were incredibly organized and communicative with us, even though the engagement was remote. We communicated via Upwork, Slack, and email. 

What did you find most impressive about them?

They created well-written and well-performing websites for us, and they were a really great value for what we paid. 

Are there any areas they could improve?

There was nothing they could have improved on for us. 

Do you have any advice for potential customers?

Have a regular meeting cadence in order, and set up milestones in advance. Make sure to get regular updates on progress because that's important for working remotely. Break the payments up and make it a quarterly or milestone-based payment plan.

BACKGROUND

Please describe your company and position.

I am the Owner of Appstruct

Describe what your company does in a single sentence.

Web and app development, digital project management, project resourcing, infrastructure management and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• Complete a website redesign for a coaching leadership client

SOLUTION

How did you find WebCap Digitals?

Online Search

Why did you select WebCap Digitals over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WebCap were tasked with 

• Building a custom Wordpress theme from scratch 
• Implementing pixel perfect Figma designs 
• Development of (and migration of existing) Wordpress plugins 
• Responsive design implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time delivery and high quality output.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webcap were prompt with all deliverables, very little to and fro, and they understood the brief instantly. It's clear they know what they're doing, I needed very little intervention outside of the project initiation.

What was your primary form of communication with WebCap Digitals?

Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to going above and beyond in understanding what was required. I'm impressed with their ability to adhere to a new development process that I created (a Docker-based pipeline to fit the clients needs)

Are there any areas for improvement or something WebCap Digitals could have done differently?

No, I think they're top notch, and am glad to have started a fruitful working relationship with them.