Webaurix Official

BACKGROUND

Introduce your business and what you do there.

I’m the Coo of Inksetters, a printing and packaging services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webaurix Official to accomplish for Inksetters' printing and packaging services?

I hired Webaurix Official to manage my social media presence, increase brand visibility, and create engaging content that consistently brings in more customers for Inksetters.

SOLUTION

Can you describe the scope of work Webaurix Official handled for this project?

Webaurix Official handles complete social media management for my printing and packaging services. The scope of work includes content planning, content creation, posting schedules, captions, hashtags, and overall page optimization. The team creates posts and videos that highlight key services like custom printing, packaging design, labels, stickers, business cards, and branded material. Webaurix Official also manages engagement by responding to comments and messages and monitors insights to improve reach and performance.

What is the team composition?

We don’t know how many teammates from Webaurix Official are assigned to our project.

How did you come to work with Webaurix Official?

We found Webaurix Official through an online search. We chose them because their pricing fit our budget.

What is the status of this engagement?

We started working with Webaurix Official in September 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen steady growth in reach, engagement, and profile visits. Our posts have started getting more consistent interactions, our page looks more professional, and customers have begun noticing our printing and packaging work more often. There’s been a clear increase in inquiries for services like stickers, labels, packaging boxes, and business cards. Overall visibility has improved, and the page activity has become more active and reliable.Specifically, our reach has increased by approximately 25% within the first month. Our engagement per post has grown by around 30%, and our profile visits have gone up by 20%–25%. Our service inquiries have increased from about three per week to 7–9 per week.Moreover, there’s been a noticeable impact on sales and conversions as a result of these improvements in social media performance. With increased reach, engagement, and inquiries, more clients have started contacting us for printing and packaging services. While it’s hard to attribute every sale directly to social media, we’ve seen a clear uptick in orders for stickers, labels, business cards, and packaging, showing that the improved social media presence is driving real business results.Webaurix Official helps us track inquiries coming through social media messages and comments. While it’s not a full sales-tracking system, we can estimate that around 40%–50% of new orders for printing and packaging services come directly from social media interactions, giving a good sense of the impact of their efforts.

How did Webaurix Official perform from a project management standpoint?

Webaurix Official’s project management is very organized. The team follows a clear content calendar, communicates updates regularly, and delivers all tasks on time. Everything from post creation to scheduling and engagement management is handled efficiently, so the project runs smoothly without delays.We primarily communicate with Webaurix Official via email or messaging apps.

What did you find most impressive or unique about them?

What we find most impressive about Webaurix Official is their ability to take our printing and packaging services and present them creatively on social media. Their content is visually appealing, consistent, and tailored to our audience. We also appreciate their professionalism, timely delivery, and the way they track performance to show real progress. They make the whole process easy and results-driven.

Are there any areas they could improve?

Overall, their work is very good. One area for improvement could be providing more detailed analytics or conversion tracking. While they track engagement and reach well, having clearer data on how many sales come directly from social media would make it easier to measure ROI and fine-tune strategies further.