Web Wizards USA

BACKGROUND

Please describe your company and position.

I am the Owner of CheckIssuing

Describe what your company does in a single sentence.

Automate payments with CheckIssuing. Fast online check printing, digital checks, ACH direct deposit, and statement mailing for businesses of all sizes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Wizards USA to accomplish?

• Production‑ready Laravel application

SOLUTION

How did you find Web Wizards USA?

Online Search

Why did you select Web Wizards USA over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

I repeatedly escalated, especially after getting a senior code review, and instead of a timely, substantive response on those issues, the agency went silent until money was at risk.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I didn't get the right results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered something I cannot safely use with real customers and then went dark when I raised concrete, serious issues. That’s a failure to deliver and to manage the project.

What was your primary form of communication with Web Wizards USA?

Virtual Meeting

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something Web Wizards USA could have done differently?

We lost $25K and four months trusting them with a critical project. We lost $25K and four months trusting them with a critical project. They outsourced the work to an inexperienced developer and delivered a disaster. When we raised our concerns, we were ignored. We cut our losses, moved on, and found a team that delivered five times what we expected in under a month at three-quarters of the cost.