WEB R SOLUTION

BACKGROUND

Please describe your company and your position there.

Protech Industrial Ltd is a small trade-engineering company. We deal with machines, tools and consumables for industrial end-users. I take care of finances and administration issues

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB R SOLUTION, and what were your goals?

Industry, our main (and only at the time market) got hit badly in the beginning of 2020 by the Covid-19 pandemic. We hired WEB R SOLUTION to develop for us a web site (online shop) targeting do-it-yourself and home users

SOLUTION

How did you select this vendor and what were the deciding factors?

they were recommended

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

i am afraid I didn't care and did not pay attention to terminolgy and technologies used ...the end line is that it works

How many people from the vendor's team worked with you, and what were their positions?

I have been in touch only with a project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For two years now we have had a continuous and steady increase in sales to home users

Describe their project management style, including communication tools and timeliness.

We communicated on a daily/weekly basis by e-mail, phone or sometimes even in person at our premises

What did you find most impressive or unique about this company?

The site has a simple but efficient layout. Easily managed and updated.

Are there any areas for improvement or something they could have done differently?

Could not be better