Web Expert Inc

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a retirement planning company. 

Describe what your company does in a single sentence.

We put you and your business at the center of everything we do. We are certified administrators and consultants whose mission is to proactively support organizations by providing a variety of retirement plan services, including custom plan design, administration, compliance, government reporting and recordkeeping. 

We don’t sell prepackaged solutions or investments, but instead offer access to over 24,000 traditional and alternative investment options for your retirement plan. We partner with you to create solutions that address your specific financial needs and meet your future retirement goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Expert Inc to accomplish?

• Our primary goal was to revamp our website to better showcase our retirement solutions and services.
• Additionally, we aimed to enhance our online presence through effective digital marketing strategies.

SOLUTION

How did you find Web Expert Inc?

Referral

Why did you select Web Expert Inc over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Web Expert Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Expert Inc redesigned our website, focusing on improving UX, updating content, and optimizing for search engines. They also developed and implemented a comprehensive digital marketing plan, including: 

• SEO
• social media marketing
• email campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The revamped website saw a significant increase in traffic, leads, and conversions. Our search engine rankings improved, resulting in better visibility and engagement with our target audience. The digital marketing efforts led to increased brand awareness and customer engagement across various platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Expert Inc. demonstrated excellent project management skills, delivering milestones on time and within budget. They were responsive to our needs and maintained open communication throughout the project. Any concerns or requests were promptly addressed, ensuring a smooth and efficient collaboration.

What was your primary form of communication with Web Expert Inc?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by Web Expert Inc holistic approach to website design and marketing. They not only created a visually appealing and functional website but also devised effective marketing strategies to drive traffic and conversions. Their dedication to understanding our business goals and delivering tailored solutions stood out.

Are there any areas for improvement or something Web Expert Inc could have done differently?

While the overall experience was positive, there could have been better clarity in setting expectations for long-term results and ROI from the marketing efforts. Additionally, more proactive communication regarding progress updates and reporting could enhance transparency and accountability.

BACKGROUND

Please describe your company and position.

I am the Manager of an architecture company. 

Describe what your company does in a single sentence.

Our company is an Award Winning Seattle Architecture Firm. We help transform our client's vision into reality through inspired problem solving, creative ideas, and a strategic design process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Expert Inc to accomplish?

• We hired Web Expert Inc to revamp their website to attract more customers and improve user experience.

SOLUTION

How did you find Web Expert Inc?

Online Search

Why did you select Web Expert Inc over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Web Expert Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved redesigning my website to make it visually appealing, user-friendly, and optimized for mobile devices. Key deliverables included: 

• a modern website layout
• improved navigation
• integration of e-commerce functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The revamped website led to:

• increased traffic
• higher engagement
• a boost in online sales for my Website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Expert Inc demonstrated excellent project management by delivering items on time and promptly.

What was your primary form of communication with Web Expert Inc?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with Web Expert Inc’s creativity, attention to detail, and responsiveness throughout the project.

Are there any areas for improvement or something Web Expert Inc could have done differently?

My satisfied with the overall outcome, they noted that clearer communication on project milestones could enhance the experience further.