At Vserve, we are a trusted business process outsourcing partner with deep expertise in supply chain support and accounting services tailored for eCommerce and retail businesses. Recognized as Payoneer's Business of the Year in 2020, we empower businesses ranging from startups to Fortune 500 companies by optimizing operations, reducing costs, and enhancing scalability.
We provide a comprehensive suite of services, including:
• Order and inventory management support for efficient supply chain workflows • 24/7 customer and vendor coordination for seamless communication across operations • Accounting and bookkeeping support, customized to meet compliance and reporting standards • Product catalog management to ensure accuracy, consistency, and performance across platforms • Virtual assistant services, including admin support, research, and coordination • Amazon marketplace support services, covering product listings, optimization, and account management • Web development and web design services to build and maintain responsive, user-friendly websites
With a team of over 400 skilled professionals and a commitment to enterprise-grade data security (ISO 27001:2013 certified), Vserve ensures operational efficiency and data integrity for every client.
Today, our focus is on helping businesses modernize their backend processes through reliable and scalable outsourcing solutions, delivering up to 50% cost savings while enhancing operational agility.
Let Vserve be your partner in driving operational excellence through smart, secure, and scalable solutions in accounting and supply chain management.
Vserve Ebusiness Solutions offers good value for cost, with many clients noting that their pricing fits budgets while delivering quality results. Specific project costs weren't disclosed, but clients appreciated their efficiency, responsiveness, and the ability to handle diverse tasks, leading to improved operational outcomes.
The company excels in optimizing supply chain processes, improving inventory control, logistics coordination, and reducing operational downtime. Clients benefit from enhanced transparency and responsiveness in their supply chains.
Commitment to Client Success
Clients appreciate Vserve Ebusiness Solutions' dedication to understanding their unique needs and providing tailored solutions. Their proactive approach and commitment to delivering high-quality results set them apart as a reliable partner.
Financial Management Expertise
Vserve Ebusiness Solutions helps clients streamline revenue and finance management, improving cash flow, reporting accuracy, and operational efficiency. Their solutions lead to faster financial processes and better decision-making.
Adaptability and Flexibility
Vserve Ebusiness Solutions demonstrates strong adaptability, quickly adjusting to clients' systems and processes. Their flexibility in handling diverse tasks and proactive problem-solving contribute to efficient workflows and successful collaborations.
Proficiency in Data Management
Clients appreciate Vserve Ebusiness Solutions' ability to manage product data and listings, enhancing accuracy and consistency. Their expertise in this area leads to significant improvements in data accuracy and operational efficiency.
Challenges with Communication and Updates
Some clients noted areas for improvement in communication, specifically regarding more frequent updates during high-demand periods or ongoing issues. Addressing these concerns could enhance client satisfaction and project transparency.
"Whatever they wrote for my product was wrong, and I had to ask for several revisions."
Apr 5, 2022
E-Commerce Manager, Beauty & Cosmetic Company
Anonymous
Other industries
Rome, Italy
11-50 Employees
Online Review
Vserve Ebusiness Solutions needs to enhance the content of the client's SKUs.
Unfortunately, the client has been disappointed with Vserve Ebusiness Solutions. The project has taken more time than expected and deliverables are below expectations. Moreover, the team's communication with the client is unstable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Ecommerce Manager, We asked to Eserve Business solution to enhance our listigns
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions, and what were your goals?
Enhancing the content of around 200 SKUs
SOLUTION
How did you select this vendor and what were the deciding factors?
I selected them thanks to an email they sent, and they were able to sell something very far for what they were able to provide
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I felt bad, the project was supposed to end in a matter of few weeks and it continued for more than 4 months, whatever they wrote for my product was wrong, and I had to ask for several revisions.
Describe their project management style, including communication tools and timeliness.
Super bad communication, I didn't hear from them for weeks, when they sold their service they told me that I would do a call with the manager support and many other lies
What did you find most impressive or unique about this company?
NOTHING
Are there any areas for improvement or something they could have done differently?
DO NOT EVER USE THEM I HOPE THIS REVIEW WILL APPEAR.
RATINGS
1.0
Quality
0.5
Service & Deliverables
"Delays over delays, always an excuse ready"
Schedule
0.5
On time / deadlines
"Missing communication, no respect for clients"
Cost
0.5
Value / within estimates
"cost was decent if they would have respected their plan"
Willing to Refer
0.5
NPS
"DO NOT EVER USE THEM
Showing 31-31 of
31 Reviews
Our Story
Founded in 2015, Vserve Ebusiness Solutions is a full-service eCommerce outsourcing partner with 700+ professionals across India and the Philippines. We support global retailers and distributors with supply chain, finance operations, catalog management, digital marketing, and customer support—helping clients cut costs by up to 50% while driving scalability and growth.
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