Vox Web Solutions

BACKGROUND

Please describe your company and your position there.

I am the sales manager of a company that sells gifts and keychains in Cambodia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vox Web Solutions?

We were looking to grow our business with social media advertisements, in which we hired the Vox team for.

SOLUTION

How did you select this vendor?

We searched Google for digital marketing companies, and found several. After reviewing all 5 of the companies, we found that they were the right fit for us.

Describe the scope of their work in detail.

Firstly we discussed about what we hope to achieve from the partnership, and then their team came up with a proposal and the strategies that would like to use.

What was the team composition?

We worked closely with 3 of their team members, including the managing director, Mr. Chea. He was really helpful and helped us in more ways than I thought.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After working with them, we have seen a 200% increase in monthly revenue.

How effective was the workflow between your team and theirs?

We communicate through a telegram group chat, and sometimes we use zoom for video conference. It was really effective.

What did you find most impressive about this company?

They were committed to helping our business grow and was always available whenever we need them to be.

Is there any area for improvement or anything that could have been done differently?

I would like to meet face to face more than zoom calls.

BACKGROUND

Please describe your company and your position there.

I am the marketing director of a global phone accessories store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vox Web Solutions?

We needed someone to run and manage our social media ads that includes Facebook and TikTok.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Google, and the key factor to choose them was their portfolio that they provided us.

Describe the project in detail and walk through the stages of the project.

We jumped into a zoom meeting to discuss the needs of our business and how they can reach our annual revenue goals, and they provided us with strategies.

How many resources from the vendor's team worked with you, and what were their positions?

4 team members:

• 2 of them worked on Facebook ads
• 2 others worked on TikTok ads

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our monthly revenue increased from $10k to $50k.

How effective was the workflow between your team and theirs?

We talked once every two days to discuss scaling of the ads, and it was really great. Results were good and I'm really happy.

What did you find most impressive or unique about this company?

They are like the masters of social media marketing. You can't find a better company to do your marketing work.

Are there any areas for improvement or something they could have done differently?

Well, it would be better if they can communicate in our local language.

BACKGROUND

Please describe your company and your position there.

I am the sales manager of retail store based in Cambodia, selling gifts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vox Web Solutions, and what were your goals?

My team and I hired them to build an online store, as well as set up Instagram and Facebook businesses

SOLUTION

How did you select this vendor and what were the deciding factors?

My friend referred them to me, and he has worked with them in the past, and is really happy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met with a representative of Vox at a coffee shop to discuss the work, and they gave us a proposal. They started off by creating Facebook and Instagram profiles, and then set up shopping. Afterwards, they set up a website for the business.

How many people from the vendor's team worked with you, and what were their positions?

There were two people working with us. One of them was on Social media profile development and one on website design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw our sales increase significantly after becoming available online. I would say over 150% increase from being an offline shop.

Describe their project management style, including communication tools and timeliness.

We met at their office 2 times a week to discuss face to face. This is very convenient as it allowed us to build a relationship.

What did you find most impressive or unique about this company?

Their managing director even helped with the work directly, and was involved in many steps of the process.

Are there any areas for improvement or something they could have done differently?

We had some issues at the start about the time and place of meeting, but it was sorted out after a week.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager of the company, Keychain Heaven, which sells unique and trending keychains.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vox Web Solutions, and what were your goals?

The business was not online, and we thought we needed to go online to compete with our competitors.

SOLUTION

How did you select Vox web Solutions and what were the deciding factors?

We searched for e-commerce website developers, and went through a few. Vox seems to be very convincing, and their customer support replied almost instantly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before starting the work, we discussed about how we want the website to look like, the suitable theme, and content. Their team even wrote all the content on our website without charging any extra.

How many people from the Vox Web Solutions team worked with you, and what were their positions?

There were 3 people working . 2 on the online store, 1 on SEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website, we ranked on the first page of Google within 3 days, and there were some organic sales already.

Describe their project management style, including communication tools and timeliness.

We used Whatsapp to communicate, had a phone call once every week to discuss the work.

What did you find most impressive or unique about this company?

They've designed the website well, and it loads fast.

Are there any areas for improvement or something they could have done differently?

I think that they can work more on finding relevant images for the website content.

BACKGROUND

Please describe your company and your position there.

I am the sales manager of Majestic Glamour, an online company based in Australia selling cosmetics and beauty products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vox Web Solutions?

We needed someone to run our Facebook ads campaigns as I was unexperienced in that field.

SOLUTION

How did you select Vox web Solutions and what were the deciding factors?

I heard from a friend who worked with them before and got amazing results, so I decided to give it a try.

Describe the project in detail and walk through the stages of the project.

They helped us identify the best target audience by testing many interests, and then scale with the ones that performed best.

How many resources from the Vox Web Solutions team worked with you, and what were their positions?

There were 2 members, both working on the Facebook ads

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the first month of work, we made over $30,000 in profit.

How effective was the workflow between your team and theirs?

We had phone calls three times a week to discuss about the scaling of the ads, and there were weekly reports as well.

What did you find most impressive or unique about this company?

Super friendly and helpful staffs. They treated our business like their own.

Are there any areas for improvement or something they could have done differently?

I think that the reports that they send us weekly can improve.