Velvetech LLC

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of Doxsie. We store and process documentation for the healthcare industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Velvetech LLC?

We engaged Velvetech LLC to develop an inter-operable document storage and processing system from scratch.

What were your goals for this project?

The team needed to assess our idea and determine if it was technically viable. Furthermore, we wanted Velvetech LLC to set the project’s scope, budget, and timing based on the information we provided.

SOLUTION

How did you select this vendor?

Multiple companies recommended Velvetech LLC. We checked references and spoke with the team. Based on those experiences, we hired Velvetech LLC with confidence.

Can you go into detail about the services they provided and the scope of the project?

Velvetech LLC looked at the product plan to understand our business goals and nuances. The team then developed a formal scope and plan for sharing information. They documented the design phase and maintained timetables.

What was the team composition?

We work with the CEO, project managers, and developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We wouldn’t have a product today without their help.

How was project management arranged and how effective was it?

Velvetech LLC was organized and effective.

What did you find most impressive about this company?

In my 25-year career, the team stands out as one of the best vendors I’ve worked with.

Are there any areas where they can improve?

No, I haven’t had any issues.

BACKGROUND

Please describe your company and your position there.

I'm the marketing director at a private Montessori school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Velvetech LLC?

We don't have anyone on staff who knows how to manage our website perfectly. We can manage the simple things but not big projects. We approached Velvetech LLC to handles bigger tasks and address hiccups on our school website.

What were your goals for this project?

We wanted to make our website work as smoothly as possible.

SOLUTION

Describe the project in detail.

We don't just have one project. Rather, Velvetech LLC updates and modifies our website all the time. 

What was the team composition?

Our contacts are easy to reach, and we can email everyone involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've never had a bad project. Everything comes out exactly as we ask. 

How effective was the workflow between your team and theirs?

It's easy to communicate with them. They're great at giving project breakdowns and terrific at estimating how much time it will take to complete the project. 

What did you find most impressive about this company?

They're knowledgeable, they reply right away, and their turnaround time is fantastic. We appreciate their quick follow-ups and ability to get everything done within a short time frame.

Are there any areas for improvement?

No, I can't think of anything.