VAIRIX Software Development

BACKGROUND

Introduce your business and what you do there.

My company is Pragmagenia, and we’re focused on developing solutions to attend to large amounts of people, such as web and mobile applications related to customer and attention services. We automate these procedures, and we’ve implemented solutions for government sectors and institutions as well. We also offer cloud solutions, as well as client platforms, operations, and support. We plan on expanding to other sectors and industries in the future.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We originally hired VAIRIX to develop different Ruby on Rails components in the procedures suite.

SOLUTION

What was the scope of their involvement?

We used Rails 3.2 and other technologies, including JavaScript and CSS. This development was complex because the platform integrated several modules and the suite has five applications. It has a procedures and forms designer web tool, a billing and accounts management app, a portal for citizens and government officials to work on, the FC Service app server, and the FC Store app. They worked on these five modules which are integrated with Intalio, a BPMS [business process management system].

What is the team composition?

We interacted with a team of around 6–8 people throughout a couple of years. They provided support for the modules post-development, and they’ve also provided technical support, including for other Rails projects. We’re in constant communication.

How did you come to work with VAIRIX Software Development?

It was a coincidence. I was looking for a Rails developer in the Venezuelan market, and found one of Vairix’s founders while searching on different websites. Alvaro [CTO & Co-founder, VAIRIX Software Development] had lived in Venezuela, but was based in Uruguay. After I contacted him, we established a relationship with VAIRIX.

How much have you invested in them?

We’ve spent between $100,000–$200,000 throughout our relationship.

What is the status of this engagement?

We started our relationship in August 2011, and it is currently ongoing. We’ve worked with them for many years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product metrics showcase the high level at which VAIRIX delivers. The experience has been pleasant on several levels. The interaction with their senior and junior teams is satisfactory, fluid, and friendly, and our conversations are dynamic. Working with them is easy in comparison to experiences I’ve had with other Rails developers.

They assign their best resources to my projects on different levels. They also maintain our relationship by staying focused and dedicated to us. If I contact them for potential opportunities, they work as if I’ve already hired them. They discuss it, dedicate their time, and focus on the work without any contracts. The’re more of a partner than a service provider.

How did VAIRIX Software Development perform from a project management standpoint?

We used Pivotal tracker. For recent projects, we’ve been using a tool which I’ve actually integrated into my own company.

What did you find most impressive about them?

They have multiple capabilities. They work on several technologies, and they’ve made an effort to expand their skills to tackle web development projects. In the past three years, I’ve had discussions with them regarding Angular, React, etc.

Are there any areas they could improve?

There’s nothing I can mention. Our relationship has been satisfactory, and I’ve not looked for other partners. I always come to VAIRIX for any outsourcing projects.

BACKGROUND

Introduce your business and what you do there.

I’m the co-director at MOD in Uruguay. It’s a sales platform in which we develop, design, and manufacture furniture and allow clients to personalize some aspects of the pieces we offer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software?

Our startup was financed and supported by a state-funded accelerator, so we had demanding timelines that needed to be met. We needed a company to help us deliver and build our unique furniture personalization calculator, which we wanted to sell through the platform.

SOLUTION

What was the scope of their involvement?

We got in touch with VAIRIX 3 years ago to help with the web platform, and the following year, we updated it to a mobile app as well. The applications were developed on Ruby on Rails, Android, and iOS.

Since we sell furniture, we wanted to be able to access the backend in order to submit new products, prices, content, and customizations per client. We needed to allow every user that accessed our platform the ability to modify their furniture based on size, colors, etc. Then, the user had to be able to submit their order and the calculator would come up with a price based on their customizations.

What is the team dynamic?

I was personally in touch with 3 or 4 people across meetings but there were some changes throughout the project.

How did you come to work with VAIRIX Software?

We started working with another company but they weren’t able to meet our deadlines and requirements. We looked around again for Ruby on Rails specialists within the country, especially since there are a lot of developers for this technology here. We searched for a vendor that could work with our tight deadline and that’s how we found VAIRIX.

How much have you invested in them?

We invested around $10,000–$50,000.

What is the status of this engagement?

We started working together in March 2014 and launched the platform in June of the same year. They still provide maintenance. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with them and still work together for maintenance and changes to the platform. They have our backs with problems such as credit card issues and such. The platform they built is as important to us as the company itself—without their development work, we wouldn’t exist as an e-commerce site.  

How did VAIRIX perform from a project management standpoint?

We used Google apps—Google Calendar, Gmail, and Google Docs to track schedules and dates.

What did you find most impressive about them?

Every time we presented a change or a specific problem, they were able to solve it. Their ability to resolve issues and relate to our company was good. They were always capable of delivering every change that we wanted.

Are there any areas they could improve?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the VP Eng & Product of Ampion

Describe what your company does in a single sentence.

Ampion provides customer acquisition, customer care and billing services to developers and operators of new distributed generation such as Solar Farms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VAIRIX Software Development to accomplish?

• Quality improvements
• Team dynamic/morale improvements
• Staff augmentation

SOLUTION

How did you find VAIRIX Software Development?

Online Search

Why did you select VAIRIX Software Development over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VAIRIX Software Development were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide architecture support and development oversight to launch a number of web products for enrollment of new subscribers to Ampions business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team retros are much better and velocity has improved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very attentive. Wonderful relationship and account management team.

What was your primary form of communication with VAIRIX Software Development?

Virtual Meeting

What did you find most impressive or unique about this company?

Positive attitude. They are flexible to work with and great team players. And talented too!

Are there any areas for improvement or something VAIRIX Software Development could have done differently?

Cant think of anything

BACKGROUND

Please describe your company and position.

I am the President of Verus Technology Solutions

Describe what your company does in a single sentence.

IT Support (Managed Service Provider) and custom software development for SMBs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VAIRIX Software Development to accomplish?

Create mobile application for client

SOLUTION

How did you find VAIRIX Software Development?

Email marketing

Why did you select VAIRIX Software Development over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VAIRIX Software Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivered on a set of enhancements to an existing React Native application, and created a corresponding React (Web) solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achievement of sprint goals, acceptance of application by client

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently delivered on sprint goals, and were very responsive to changing requirements and priorities.

What was your primary form of communication with VAIRIX Software Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their strong communications throughout the project, and their ability to be flexible with changing requirements and priorities was brilliant.

Are there any areas for improvement or something VAIRIX Software Development could have done differently?

Not really :)

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Wing

Describe what your company does in a single sentence.

We are developing the world's first concierge service for going out and having fun (Meal and an activity).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VAIRIX Software Development to accomplish?

• Launch Wing by September 16th
• Obtain Angel Investor Funding

SOLUTION

How did you find VAIRIX Software Development?

Online Search

Why did you select VAIRIX Software Development over others?

• Pricing fit our budget
• Company values aligned

How many teammates from VAIRIX Software Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vairix took an existing app and greatly added value to it by creating additional functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vairix sometimes delivered on time. Sometimes, they did not. They were very good at communicating via virtual meetings, but email and written communication sometimes were lacking.

What was your primary form of communication with VAIRIX Software Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They always put the customer first and did their best to figure out what we needed.

Are there any areas for improvement or something VAIRIX Software Development could have done differently?

Better written communication.