VAIRIX Software Development

BACKGROUND

Please describe your company and position.

I am the Quality Manager of Openpay

Describe what your company does in a single sentence.

payment processing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VAIRIX Software Development to accomplish?

• Support in the execution of manual tests (black box, white and gray box)
• Support in the execution of automated API and front-end tests
• Support in the execution of performance tests

SOLUTION

How did you find VAIRIX Software Development?

• Referral
• Other

Why did you select VAIRIX Software Development over others?

• Good value for cost
• Company values aligned

How many teammates from VAIRIX Software Development were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vairix provided IT experts to support and advise Openpay in the overall testing process;  allowing to have processes, work methods and tools that allow identifying defects in the software, achieving a process of its stability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• In the increase in automated functionalities from 30% to 70%
• Improvement in the quality of applications deployed in productive environments.
• 90% increase in documentation of the testing process and defect registration that helps us identify improvements within the applications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We use the Scrum / SaFe framework and within the iterations the execution of the tests has been delivered on time; If the professionals see the delivery as not viable, the risk is raised and communicated to all areas to mitigate or eliminate the risk of not delivering on time.

What was your primary form of communication with VAIRIX Software Development?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionals are very competitive and always seek to support us with the best market practices; example Cypress framework implementation for test automation.

Are there any areas for improvement or something VAIRIX Software Development could have done differently?

Improve communication regarding professionals' schedules; Because they are in another country with a different time zone, this can be a problem if it is not discussed at the beginning.

BACKGROUND

Please describe your company and position.

I am the CTO of the company 

Describe what your company does in a single sentence.

Last Mile logistics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VAIRIX Software Development to accomplish?

• Enhance backend development
• Enhance frontend development
• Project management

SOLUTION

How did you find VAIRIX Software Development?

• Referral
• Other

Why did you select VAIRIX Software Development over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from VAIRIX Software Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vairix is a reliable and trusted partener providing top-notch staff augmentation services, encompassing software development, project management, and timely delivery of key project milestones.

Scope of Work:

1. Software Development:
   1. Vairix's team collaborates closely to develop robust and scalable software solutions.
   2. Vairix ensures the timely delivery of high-quality code, adhering to industry best practices and standards.
2. Project Management
   1. Vairix takes on the responsibility of managing projects from initiation to completion.
   2. The company effectively allocates resources, sets project timelines, and monitors progress to ensure project objectives are met.
   3. Clear communication channels are established to facilitate seamless coordination between Vairix's team and stakeholders.

Key Deliverables:

1. Software Solutions:
   1. Delivery of custom software applications tailored to our needs.
   2. Implementation of innovative features and functionalities to enhance service offerings.
   3. Regular updates and maintenance to ensure software performance and reliability.
2. Project Milestones:
   1. Timely completion of project milestones as outlined in the product roadmap.
   2. Achievement of predefined project objectives and deliverables within set timelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sprints health meassure in story and backlog
• Production grade software
• MTTR when incidence occurred 
• Reporting on porject progress
• High level of visiblity accross the board

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They reponded on time, all the time. 
• Always looking after our problems and ways to solve it
• Manage deviation para compensating with extra muscle not cutting corners 

What was your primary form of communication with VAIRIX Software Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Closness to our problems and eager to address them
• Overall technical skills of resources 

Are there any areas for improvement or something VAIRIX Software Development could have done differently?

• In the current market conditions they have adapted very well, they look after their customers. 
• As an improvement, their candidate screening process could improve as some times it took more than expected to find the right candidate to fit our need.  

BACKGROUND

Introduce your business and what you do there.

Washn Inc is a software company that provides strategic mobile advantages for the car wash industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We did market testing, and it was time to convert our MVP into a solid product. We needed to add features and do updates to get us to the next level.

SOLUTION

What was the scope of their involvement?

Initially, we gave VAIRIX the features we were looking to build and told them the fixes we wanted. They built the MVP, so we just jumped back in with them. They did Stripe payment processing; the most notable technology we used was Intercom.

Also, they laid the groundwork for some features and did all the updates for our React web app. We had to extend a bit because we had some testing and bug fixes that popped out of nowhere.

What is the team composition?

On the management and business side, we worked with Marcelo (CEO), Santiago (Former Head of Marketing), Juan M. (Business Development Manager), and Juan E. (COO). Additionally, Sebastian (Sr. Software Developer) was on the frontend side for two weeks to get us going, but Matías (FullStack Developer) was the dedicated resource for the frontend. 

How did you come to work with VAIRIX Software Development?

We did our MVP with them. We reached out again when it was time for the next engagement. 

How much have you invested with them?

We spent between $60,000–$100,000 on the first project. For this one, it was more than $30,000.

What is the status of this engagement?

We worked together from May–August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were happy with their product. In fact, we want to have a long-term relationship and commitment with VAIRIX. As a startup, we need to develop a trusting relationship with our developer so we don’t have to worry about exposing our source code. We talked to other shops, and there were concerns. With VAIRIX, we weren’t concerned. 

How did VAIRIX Software Development perform from a project management standpoint?

Project management was excellent. They kept in contact, informed us about the staff, and checked in to tell us how the project was going. The daily activities were between Matías and me. We did stand-up calls every day at 10:00 a.m. EST. They solved problems quickly, and we did a check-in at the end of the day.

We used ClickUp to track all our tasks. Overall, we enjoyed their working style.

What did you find most impressive about them?

They were humble.

Are there any areas they could improve?

We’ve asked them for UX/UI resources. If they had those resources internally, they’d be a full shop — we wouldn’t have to go elsewhere.

BACKGROUND

Introduce your business and what you do there.

We’re a software agency that provides web development for clients across the globe. We work with everything from small startups to large organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We had a big account that wanted to bring in more engineers, but we were fully allocated at the time. We needed someone to expand our team.

SOLUTION

What was the scope of their involvement?

We initially brought VAIRIX to help us with a project. Over the years, we’ve partnered with them for different clients. This project was about migrating an existing legacy code from Ruby on Rails to React.

We involved some planning for the project to establish some milestones, negotiate deadlines, and so on. However, they focused mainly on the development work.

What is the team composition?

Initially, we had three engineers for this specific project, but the number has grown to six engineers from their side.

How did you come to work with VAIRIX Software Development?

I think he’s not in the company at the moment, but we knew one of the founders from college. We’ve known VAIRIX since they started the business.

How much have you invested in them?

For this particular project, the cost was a little over $500,000. Throughout the years, we’ve spent between $750,000–$800,000.

What is the status of this engagement?

We started working on this project in August 2021, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most important metric we track is the end client’s happiness. So far, everything has been great, and the client is very satisfied. In terms of engineering core metrics, we don’t have any. We don’t know if their work is helping improve visibility or traffic.

How did VAIRIX Software Development perform from a project management standpoint?

They’ve done excellently. On top of the engineers, they also provide some account managers. Our communication has been fast and super efficient — they’re always on top of the little things. Overall, management has been perfect and super helpful.

We use Jira for project management and ticketing. Also, we communicate through Slack and weekly Zoom meetings.

What did you find most impressive about them?

They’re always on top of things, making sure that everything runs as smoothly as possible. Also, their flexibility is outstanding; they’re smooth at onboarding their engineers for different projects, practices, and ways of working. They always blend in and adapt.

After some time, they also started making suggestions for improvements, which is always nice. Overall, they differentiate from others in the way they’re able to add value from day one — it’s impressive.

Are there any areas they could improve?

No, there’s nothing I can think of. They’ve been super helpful, and we’re very happy with our partnership.

Do you have any advice for potential customers?

Go for it. They have an excellent team that provides good quality code. Also, they’re less expensive than a high-quality agency from the US, so you get a lot of value for your money in terms of quality and development speed.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a company that offers tech support services and tech solutions for exceptional companies seeking for competitiveness around the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VAIRIX Software Development, and what were your goals?

At icorp, for more than 15 years, we've been selling qdoc mainly in Mexico but also in some Latin American countries, an in-house development that evolved into a Quality Management Software (QMS).

At the end of 2019 we started a project to develop Cordage, the evolution of qdoc, with a completely new team that would pursue the goal of creating a new cloud-based software with a global business approach. One year passed and we made many mistakes that led to several lessons learned.

In February 2021 I decided to take the leadership of the project and we started again. It took us 7 months to collect the software requirements and later we had the dilemma of growing the team and developing the software architecture with internal staff or, on the other hand, hiring experts who could help us build it quickly and without errors.

So, we began searching for specialized nearshore development agencies.

SOLUTION

How did you select this vendor and what were the deciding factors?

The search was done on the internet, we read lots of reviews and comparisons, references and ratings, which led us to identify around 10 agencies in the US, Mexico and LATAM.

Although I always recommended selecting one of the big ones, my technical leader from the beginning told me that Vairix responded quickly to messages, were always available, had a great attitude and showed an advanced technical level.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project had 3 main steps:

1. The consultancy services for designing the Cordage Software Architecture in an AWS context, for a microservices setup.
2. The development process to develop the Cordage Infrastructure as Code using AWS.
3. The knowledge transfer process so that the Cordage Team can enable and disable the architecture at will, including maintaining and growing the design as needed.

How many people from the vendor's team worked with you, and what were their positions?

• 1 Software PM
• 1 Software Architect
• 1 DevOp

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I didn't participate in the commercial sessions, but I assure you that the experience with Juan, Rey and Luis was extraordinary from start to finish. Rey gave us tremendous confidence during the architecture design sessions and we certainly missed his personality during the implementation.

Luis made us feel confident that the implementation was in good hands. The team was always available, consultative, and they worked with a great attitude.

Describe their project management style, including communication tools and timeliness.

Actually we worked on almost the entire project directly with the technical staff, it was not necessary to involve the PM very much since Rey (Architect) and Luis (DevOp) were fantastic. The project was handled using ClickUp and Slack.

What did you find most impressive or unique about this company?

We had direct access to the whole team via Slack, it was really smooth working with Vairix, no waisted time or junk sessions. They made sure the entire architecture was fully operational on our AWS account.

Are there any areas for improvement or something they could have done differently?

While the quality of work was great, I've told Vairix that they should improve the quality of the documentation. By the 3rd step of the project, during the Knowledge Transfer sessions, it was clear enough that they solved this issue, their documentation was delightful.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of engineering for Union Stream Media, a company that does digital marketing and websites in the real estate industry. We provide omnichannel digital marketing and content for real estate brokers, agents, and teams in the US and throughout North America. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We saw the need to improve our operations and marketing. To do that, we needed to take the data we’d amassed over the years in our warehouses. We aimed to build a dashboard for our operations team that provided analytics and insights into our digital marketing performance segmented by region and customer type. One challenge was to implement that through our 500–600 real estate customers. 

The biggest problem we had was the lack of sufficient senior-level React developers or frontend expertise. We had a budget and a timeline in which we needed to finish the project. Rather than hiring internal developers, we decided to partner with a company that could offer senior-level frontend engineers with React expertise to help us move quickly. 

SOLUTION

What was the scope of their involvement?

We had data and built a web-based app, so we wanted to have some separation of responsibilities. A couple of our core team members handled the API development. Then, VAIRIX’s resource came in and worked on the UX mock-ups that our product designer used to build the experiences we needed.  

Given that we wanted our core team members to be focused, the resource shouldn't need too much hand-holding — we were upfront about that. We needed someone with senior-level expertise because our team needed that person to pull us along; we shouldn't be pushing someone along and checking up on them all the time. In other words, that resource needed to work independently within a cross-functional team to deliver us value. 

At present, we’re still working on the project. 

What is the team composition?

We've worked with a variety of people from VAIRIX. We’ve sourced one engineer from them, and they’ve provided additional staffing at no extra cost to us. To help that person come up to speed, their most senior-level architect has spent time each day with us. After about a month, that person has rolled off, and we’ve held regular account relationship calls with their CEO, CTO, and delivery manager. 

How did you come to work with VAIRIX Software Development?

We’d worked with offshore companies for about ten years, and we had partners in Ukraine, India, Romania, and central American firms. As a result, we were no stranger to nearshore companies when we had this project. In the beginning, we went to our partners in Europe, but they didn’t have the senior-level expertise we wanted, though we liked their price point. 

Eventually, we saw that as an opportunity to work with South American companies that offered logistical benefits. To accomplish this, we worked with a third party that served as an advisor to our business. He specialized in partnering companies with near- or offshore firms based on their needs. In other words, we found VAIRIX through the advisor who vetted several companies. They were one of the few companies that made it through the vetting process, and we ended up choosing them.

How much have you invested with them?

We’ve spent between $50,000–$100,000.

What is the status of this engagement?

We started the project in February 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The project has gone so well that we’ve gotten their engineer up to speed quickly and built the dashboard. They’ve helped us pick up the development pace and gather momentum. Our team has also enjoyed their senior-level expertise, which their engineer has used to recommend architectural decisions and design changes that made the product better. 

This has allowed us to focus on the things we’re good at, filling the gap we’ve identified when we decided to work on the project. Overall, the quality of VAIRIX’s engineering work is superb, so we won’t hesitate to work with them again in the future. They understand how to source and train talent. 

How did VAIRIX Software Development perform from a project management standpoint?

They’ve been outstanding in this project. We give them high marks from a relationship perspective. In fact, the first engineer that we worked with has moved on to another opportunity, which happens in these types of projects. To resolve that, VAIRIX has quickly assigned another engineer and reinvested their time to help the transition period. I’ve expressed my concern on a call with their CTO, who said we would never walk alone — they’ve lived up to it and worked with us every step of the way.

What did you find most impressive about them?

We’re looking for small, tech-oriented companies, and we don’t want to pay for a lot of administrative overhead. Luckily, VAIRIX meets that, and they’re an engineering-driven company. Not every company is like that, so that’s a standout quality of theirs. 

Are there any areas they could improve?

The closest thing to an area of improvement for them is that we’ve had a temporary loss of continuity because they’ve lost an engineer. However, that happens in this business. What matters is that they do the right thing when something like that happens. Overall, they’re growth-oriented, and I’m excited to see what happens to them in the future. 

Do you have any advice for potential customers?

If you’re looking for a tech-driven firm that understands engineering excellence, then you’re going to be happy with VAIRIX. 

BACKGROUND

Please describe your company and your position there.

CANVS is an interactive platform that connects people and cities through the power of street art. We aggregate artist, mural and city data and deploy one-of-a-kind products and rich experiences.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VAIRIX Software Development, and what were your goals?

With the departure of our lead developer. Vairix was tasked with helping us better understand our tech stack while updating our crowdsourcing platform for a beta release.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vairix was referred to us. We put them through a screening process and they quickly instilled the confidence in us. Their strong industry and technical knowledge as well as stand-out professionalism is what sold us. They easily won our trust by volunteering their time to consult and audit our codebase.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was split into two phases, with one focusing more on the frontend and the other the back.

How many people from the vendor's team worked with you, and what were their positions?

The team is composed of three people, the project manager, lead developer, and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still preparing for our launching.

Describe their project management style, including communication tools and timeliness.

They have excellent communication. Timing, scope, and budget are thoroughly explained to us. They were perfect.

What did you find most impressive or unique about this company?

Punctuality and communication are some of the big things that impressed me about Vairix. They are always available when you need them. We are able to work out complex tasks with minimum miscommunications.

Are there any areas for improvement or something they could have done differently?

It would be great if they were more available after hours or on weekends.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of the world's largest tee-time marketplace. We offer a B2B vertical software solution to other companies in the golf industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We're experiencing a high level of growth, and we wanted to add qualified outside teams to help with development.

SOLUTION

What was the scope of their involvement?

Our platform is based on Ruby on Rails, with some cloud-based elements. They help us scale up and scale out, and they're currently working on a second version with a React frontend. They're also refactoring Ruby-based code in the backend.

What is the team composition?

We work with a team of about four. We started small, and we'll probably add more in the future.

How did you come to work with VAIRIX Software Development?

We worked with them in the past on two other projects, and they're very skilled in Ruby on Rails. Hiring them was an easy choice.

What is the status of this engagement?

Our current collaboration started around May 2019, but we've worked together off and on over the past several years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are very involved, and we're pleased with all that results from their diligence. They perform well, and they deliver. About three years ago, we started real-time testing their coding. They always score 100%, and they always help us find solutions and refactor our code.

How did VAIRIX Software Development perform from a project management standpoint?

They are in constant contact with our development staff, and we've never had any issue with their communication.

What did you find most impressive about them?

They're very collaborative, and they offer great benefits to us. The interaction is very important to us, and they take time to explain their process. They excel in all aspects of what we do, and I would recommend them to anybody.

Are there any areas they could improve?

We've removed several other teams from our portfolio for underperformance, but we are always happy to take the time to commend VAIRIX for the good work they do. They really shine, and there isn't anything we'd like them to improve.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We needed additional mobile and web development support for various client projects.

SOLUTION

What was the scope of their involvement?

VAIRIX provides additional software development assistance on mobile (iOS and Android) and web projects for different clients as needed. They mainly use technologies that include React Native, Node.js, Ruby on Rails, and JavaScript. They also sometimes interact with the clients directly and adapt to preferred project management tools as requested. 

What is the team composition? 

It varies depending on the project, but we've worked with anywhere from 8–12 people on their team at a time. 

How did you come to work with VAIRIX Software Development?

We knew of their technical expertise, so we reached out to them based on their reputation.

How much have you invested with them?

We've invested over $500,000.

What is the status of this engagement?

We've been working together since around mid-2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

VAIRIX has helped grow our business by enabling us to service more accounts. They offer top quality development resources that are readily available to us as needed. 

How did VAIRIX Software Development perform from a project management standpoint?

They've adapted well to our preferred methods of project management, working with tools that include Jira, Trello, Teamwork, Pivotal Tracker, Slack, and Google Hangouts. 

What did you find most impressive about them?

Unlike other vendors, they focus on their key strengths in development so they're not trying to do too much. 

Are there any areas they could improve?

Not really. Not all of their resources are fluent in English, but they're upfront about it when that's the case. 

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and the general manager of Smartway, a telemetry company for the transportation industry. I handle all aspects of software and operations. Last year, we worked on a project for developing an agricultural and livestock management platform for an association of agricultural and livestock producers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAIRIX Software Development?

We were selected to develop this platform and had to find someone to help with frontend development. We needed someone that could provide the latest technologies.

SOLUTION

What was the scope of their involvement?

We used Angular, Angular 2, and several designs. They developed the frontend part and we handled the backend.

What is the team composition?

They assigned a project manager and two developers.

How did you come to work with VAIRIX Software Development?

We made an open call and several companies offered proposals using older frontend technologies, but we wanted to work particularly with Angular. VAIRIX Software Development showed us their portfolio and we liked it. They were also willing to adapt to our work methodology and budget. Theirs basically was the best technical and commercial proposal we received.

How much have you invested in them?

We spent $25,000 dollars.

What is the status of this engagement?

The project started a year and a half ago and was completed at the beginning of this year. After we implemented the project, they continued helping us with any issues or questions we had. We’re now in charge of maintenance but still contact them once in a while.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still working with the client we developed the platform for and continue to improve it, however, the final result from VAIRIX Software Development was positive. The client is very happy with the platform, highlighting its usability and visuals.

How did VAIRIX Software Development perform from a project management standpoint?

I handled project management and found it very pleasant to work with them. Our requirements were quite vague, but they were open and available to us. We used Redmine to follow up on the project and Slack for daily communication. We also had meetings twice a week, which increased if we had anything urgent.

What did you find most impressive about them?

They were skilled at materializing the technical requirements of the project. Our client isn’t very tech savvy and had very specific requirements. Additionally, translating technical agricultural terms into a web project wasn’t an easy feat, but they managed to do a great job.

Are there any areas they could improve?

We constantly talked about anything that needed improvement during the project. For example, when we needed to accelerate a process, they added an additional programmer. They resolved everything that came up in a timely manner. It was a good experience.