USP House

BACKGROUND

Introduce your business and what you do there.

I’m the director of a think tank company that specializes in digital payments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with USP House?

The market has changed a lot due to the COVID-19 pandemic. As a result, we need USP House to provide marketing support for us. They’re also helping our fundraising campaigns. 

SOLUTION

What was the scope of their involvement?

USP House helps us prepare our marketing deck, making it look more attractive and work better for our company. Their resources also help us come up with marketing strategies and digital marketing campaigns as we deal with the changing market.

What is the team composition?

We have one main point of contact from their team.

How did you come to work with USP House?

USP House came to us after knowing about our company from an event. 

How much have you invested with them?

We’ve spent around £2,000 (approximately $2,600 USD). if the fundraising campaign is successful, we’ll pay more. 

What is the status of this engagement?

We started working together in October 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Currently, we’re seeing positive results. However, since this is a long-term project, we can’t see final results right away — we’re still in the middle of the engagement. Hopefully, we can see more positive results in the future. Our ultimate goal is to have a successful fundraising campaign. 

How did USP House perform from a project management standpoint?

Their project management is good; they meet deadlines. 

What did you find most impressive about them?

USP House is extremely proactive; they also try to understand us first. They always try to find the right solutions for our challenges. Overall, the communication between their team and ours is smooth. 

Are there any areas they could improve?

Sometimes, they’re a bit aggressive in terms of offering us their services. 

Do you have any advice for potential customers?

Be straightforward — tell them what you need. Be as goal-oriented as possible, and USP House will help you. 

BACKGROUND

Please describe your company and your position there.

We are a Chartered Accountancy firm based out in Mumbai. I am the Founding Partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire USP House, and what were your goals?

We hired USP House for Management Accounting as we weren't preparing accounts from decision making point of view. Goal was to improve operational efficiency

SOLUTION

How did you select this firm and what were the deciding factors?

We connected on Linkedin

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

We used ERP software implementation solution of USP House, The Founder was in Direct connect with us and the deliverables were directly managed by him

Describe their billing or cost structure.

They have a flexible pricing structure, we are very happy with the service

How many resources from the firm's team worked with you, and what were their positions?

1 - Founder

RESULTS & FEEDBACK

Describe their project management style, including communication tools and timeliness.

They are highly professional

What did you find most impressive or unique about this company?

Their culture is unique and so is their approach. Highly recommended

Are there any areas for improvement or something they could have done differently?

There is always scope of improvement in any service, we are very happy with their offerings