UsDigiSupport

BACKGROUND

Please describe your company and your position there.

I'm the Founder of JSE Advisors. We specialize in grant, program and fiscal support and management. Our services are tailored to the specific needs of the client. We believe the excellence is a virtue!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UsDigiSupport, and what were your goals?

Our work is known in the community however our previous website did not reflect. UsDigiSupport developed a professional, interactive and attractive website to help us expand our brand and reach.

SOLUTION

How did you select this vendor and what were the deciding factors?

The level of detail, innovative ideas and experiences helped me to decide that this company was the best fit for my brand.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mock-ups and product delivery included web design, logo development, site monitoring and ongoing web support.

How many people from the vendor's team worked with you, and what were their positions?

The vendor had several key persons but one primary point of contact which is my preference. I interacted with staff from all levels and their professionalism was consistent.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website, I received positive feedback from peers. The website is currently being used for more of a streamline communication strategy and marketing tool as I work to re-brand. All that visit the site are extremely impressed!

Describe their project management style, including communication tools and timeliness.

We had weekly check-ins and most of the work was completed virtually. This was very attractive as I don't have a lot of time to spare right now.

What did you find most impressive or unique about this company?

They have professional staff, and their responsiveness, timeliness, and quality of project outcome were impressive.

Are there any areas for improvement or something they could have done differently?

NO!