UpUp

BACKGROUND

Please describe your company and position.

I am the Director of Gospel Alive Ministries

Describe what your company does in a single sentence.

Mission work in Africa and other countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Create a very specific donation page which included card payments etc
• Configurations for the e-mail address after changing host.

SOLUTION

How did you find UpUp?

• Online Search
• Upwork

Why did you select UpUp over others?

High ratings

How many teammates from UpUp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are seeking an expert WordPress webmaster to help us set up a donation page and configure email on Outlook after changing our platform. The ideal candidate will have extensive experience with WordPress and be able to work efficiently on these tasks to ensure a smooth completion.
 Your skills in web design, donation integration, and email configuration will be crucial to this project. We would love to hear from you if you have a proven track record in these areas!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was done EXACTLY according to my instructions. The e-mail works now perfectly and the donation page looks exactly the same as the template.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered sooner than expected, exceeding my expectations. They meticulously considered every detail I requested and demonstrated exceptional attention to each one.

What was your primary form of communication with UpUp?

Email or Messaging App

What did you find most impressive or unique about this company?

I felt completely secure, knowing I was in the right hands. They instilled a deep sense of trust from the very beginning, and their professionalism reassured me throughout the process. From the start, I was confident they would handle the job with expertise—and they absolutely did.

Are there any areas for improvement or something UpUp could have done differently?

At the moment, I genuinely cannot think of anything that needs improvement, as they demonstrated excellence in every aspect of their work. Their attention to detail, professionalism, and dedication exceeded my expectations in every way. From start to finish, they handled everything with efficiency, expertise, and a high level of care. 
I would not hesitate to work with them again in the future and would confidently recommend them to anyone seeking top-quality service. They have earned my trust, and I look forward to future collaborations.

BACKGROUND

Please describe your company and position.

I am the CEO of U1CORE

Describe what your company does in a single sentence.

We are making UI/UX Design for products around the globe

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Build a Secure and Scalable Architecture
• Implementation of new necessary features
• Ongoing technical support

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from UpUp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The UpUp Team demonstrated a high level of professionalism by designing and implementing a system that complies with PCI DSS security standards. This solution ensured reliability and adaptability to significant loads through a horizontally scalable microservices architecture. 
Key deliverables included: 
Providing user and invoice management tools, including a UI interface, CSV import, API, and integration with Epic Applied. 
Integration with multiple payment providers which helped reduce fees and offered clients flexibility in payment methods. 
Automation features like recurring payments, automated reminders, pre-authorization, and a convenient dynamic payment schedule. 
Optimizing both the mobile and web interfaces for all types of devices, ensuring system accessibility for users anywhere. 
Supporting multiple languages (English, French, Spanish) and currencies for international operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system created by the UpUp Team significantly improved the efficiency of payment and invoice management processes. Its scalability ensured uninterrupted performance, even with sudden surges in load. The integration with a broad range of payment providers allowed users to choose the most convenient payment method, enhancing the customer experience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by the UpUp Team was organized at the highest level. The team adhered to all agreed timelines and demonstrated flexibility in addressing our needs. Their communication was clear, regular, and transparent, enabling effective coordination throughout all project stages. 

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of the UpUp Team was their ability to develop innovative solutions for complex tasks and their comprehensive approach to ensuring security and scalability. Their expertise in working with payment providers and deep understanding of our business processes were particularly noteworthy. 

Are there any areas for improvement or something UpUp could have done differently?

The UpUp Team exceeded all our expectations. The only suggestion for improvement would be to provide additional training sessions for our team to fully leverage all the features and capabilities of the system.

BACKGROUND

Please describe your company and position.

I am the Employee of Afterglow

Describe what your company does in a single sentence.

Digital product design agency. UX/UI, Web design,  Branding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Build a new website for the Afterglow design agency
• Make sure the website works correctly all over devices and platforms

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary goals of the project were to build a website that accurately reflects the agency's design aesthetics and to ensure seamless functionality across all devices and platforms.

Scope of work included:

- Website Development: We built the site strictly according to the provided design specifications, ensuring that the visual elements and user experience matched the client's vision.

- Cross-Platform Optimization: We tested and optimized the website for compatibility with various devices and browsers to provide a consistent user experience.

- Performance Enhancement: We improved the website's loading speed and overall performance, which contributed to a higher visitor conversion rate.

- Security Improvements: By enhancing the website's security measures, we reduced spam messages from website forms to zero.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website visitor conversion has increased

· Loading speed of the website and performance overall improved

· Improved security: the count of spam messages from the website forms went to 0

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Everything was delivered on time, with no issues at all. They were always responsive to my needs and maintained a great attitude throughout the entire process.

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their exceptional expertise and dedication. Oleksandr and Yaroslav took the time to truly understand our project's unique needs and offered an approach that significantly enhanced our website. Their proactivity, combined with their professionalism and responsiveness, made the collaboration seamless. They didn't just deliver high-quality results; they became valuable partners invested in our success.

Are there any areas for improvement or something UpUp could have done differently?

No, I’m completely satisfied with the work UpUp delivered. They consistently exceeded my expectations, bringing a level of dedication and commitment that went beyond what I had anticipated.

BACKGROUND

Please describe your company and position.

I am an employee of Linkyways

Describe what your company does in a single sentence.

Educational plateform for academic and professional guidance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• UX/UI design
• Educational Platform UX research
• Educational Platform UI Design

SOLUTION

How did you find UpUp?

• Online Search
• Other

Why did you select UpUp over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of the complete UX/UI design for our educational platform. The scope included creating intuitive user flows, designing wireframes, and delivering high-fidelity mockups that catered to both desktop and mobile users. In addition to ensuring a seamless user experience, maintaining brand consistency, and optimizing the design for performance and responsiveness.

Key Deliverables

• Wireframes
• User Journey Maps
• Interactive Prototypes
• UI Design Mockups
• Landing page
• Design System & Style Guide
• Responsive Design Assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UX/UI design project led to significant improvements in user engagement and overall platform performance. One of the most notable outcomes was a 25% increase in click-through rates on key call-to-action buttons, demonstrating that the intuitive design effectively guided users toward important actions like course enrollment and sign-up. 

Additionally, the bounce rate decreased by 30%, indicating that users found the platform more engaging and were more likely to explore further. These changes reflected a more user-centric design approach that resonated well with the target audience.

In terms of user experience, the streamlined navigation and clear layout contributed to a 40% increase in successful task completions, such as registrations and course searches. The enhanced design also resulted in a 35% reduction in task completion time, making it easier and faster for users to achieve their goals on the platform. These measurable outcomes highlight the success of the project in delivering a design that is not only visually appealing but also highly functional and user-friendly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oleksandr demonstrated excellent project management skills throughout the engagement. He consistently delivered items on time, adhering to the agreed-upon milestones and deadlines without any delays. This level of punctuality made the entire process smooth and ensured that the project stayed on track.

Moreover, Oleksandr was highly responsive to our needs and feedback. Communication was clear and frequent, with regular updates provided at each stage of the design process. Whenever adjustments or revisions were requested, he was quick to implement changes and always ensured that the final outcome aligned with our vision and requirements. This proactive approach made working with Oleksandr a seamless and collaborative experience.

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Oleksandr is his remarkable attention to detail and genuine commitment to understanding our vision. He didn’t just deliver a visually appealing design; he took the time to thoroughly comprehend the needs of our target audience and tailored every aspect of the UX/UI to enhance user engagement.

Are there any areas for improvement or something UpUp could have done differently?

Honestly, there were no areas for improvement in this project. Oleksandr exceeded expectations in every aspect, delivering a high-quality design that perfectly matched our needs. His professionalism, responsiveness, and attention to detail made the entire process smooth and efficient. We were fully satisfied with their work and wouldn't change a thing.

BACKGROUND

Please describe your company and position.

I am the CEO of the company

Describe what your company does in a single sentence.

We aim to enhance the well-being of corporate employees by offering mental health therapy at the workplace and also partners with insurance companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Optimize the user journey by designing intuitive workflows and minimizing friction points throughout the platform.
• Conduct user research and testing to understand the needs and preferences of the target audience and use this feedback to iterate and refine the interface design

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of UI/UX design project for online mental health platform was the following:
Research and Analysis 

• Conduct user research to understand the demographics, needs, and preferences of the target audience. 
• Analyze competitors' platforms to identify strengths, weaknesses, and opportunities for differentiation.

Conceptualization

• Generate wireframes, user flows, and prototypes to visualize the proposed interface design and user journey. 
• Develop style guides to establish the visual identity and branding elements of the platform. 

Interface Design 

• Create mockups and interactive prototypes based on the approved wireframes and design concepts. 
• Design responsive layouts that adapt seamlessly across different devices and screen sizes. 

Key Deliverables: 

• User journey maps 
• Wireframes, mockups, and prototypes 
• Style guides and branding elements 
• High-fidelity UI designs and design assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes for the project included: 
Figma Designs Ready for Development: 

• All UI/UX designs are finalized and ready for development in Figma, ensuring clear communication and alignment between design and development teams. 
• Design components are well-documented and organized in Figma files, facilitating seamless handover and implementation by developers. 

Brandbook Creation: 

• Comprehensive brandbook outlining the visual identity, branding elements, and design guidelines for the platform is developed. 
• Brandbook includes specifications for colors, typography, iconography, and imagery, ensuring consistency in branding across all platform assets and communications. 

Stakeholder Alignment Achieved: 

• Stakeholders, including project sponsors, development teams, and mental health professionals, are aligned and satisfied with the finalized UI/UX designs and brand identity. 
• Any feedback or concerns raised during the design process are addressed and resolved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exemplary. Throughout the project, communication was prompt, courteous, and professional, fostering a collaborative and productive environment. The company’s UI/UX specialist, Oleksandr, demonstrated attentiveness to our needs, consistently seeking feedback and implementing it in a timely manner. Oleksandr was proactive in going the extra mile to ensure the success of the project, whether it was refining designs, accommodating changes, or addressing any concerns that arose. 
Importantly, the project was delivered on time and on budget, reflecting the designer's commitment to meeting deadlines and managing resources efficiently. Additionally, after the finalization of the project, the designer conducted acceptance testing for the developers' work, ensuring that the implementation of the UI/UX designs met the desired standards and specifications. Overall, the project management approach was characterized by professionalism, responsiveness, and a strong focus on delivering high-quality results. It was a pleasure working with a team who consistently exceeded expectations and prioritized the success of the project.

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism, responsiveness, and a strong focus on delivering high-quality results.

Are there any areas for improvement or something UpUp could have done differently?

No, there are no areas for improvement or anything UpUp could have done differently. The team's performance exceeded our expectations in every aspect of the project, from communication to delivery. If we have any projects in the future, we will definitely hire the team again without hesitation.

BACKGROUND

Please describe your company and position.

I am the CEO of JayaDigital

Describe what your company does in a single sentence.

Tailored integration services and web services develeopment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Develop frontend with Next JS
• UX/UI development
• Testing
• DevOps

SOLUTION

How did you find UpUp?

Online Search

Why did you select UpUp over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FrontEnd Development The frontend development for Stream involved the creation of a highly intuitive, user-friendly interface that significantly enhances the user experience. Exceptional efforts were focused on responsive design, ensuring seamless functionality across various devices and screen sizes. The implementation of a modern, clean aesthetic, coupled with interactive elements and smooth transitions, provides an engaging platform for users. 
The integration of real-time data visualization tools for tracking donations and program impacts stands out, offering users immediate insight into their contributions and the broader humanitarian efforts. This comprehensive approach to frontend development not only elevates the aesthetic appeal of Stream but also ensures it is accessible, engaging, and informative for a diverse user base. 
In the development of Stream, the frontend team focused on creating a user-friendly, responsive interface that adapts seamlessly across devices and platforms. Utilizing Next.js for its efficient rendering and component-based architecture, the team implemented a modular design that allowed for reusable components, speeding up the development process while ensuring consistency and maintainability. 
The application's state management was handled with Redux, enabling predictable state management across the entire application, which was crucial for the complex interactions within Stream's humanitarian aid distribution system. Emphasis was placed on accessibility and internationalization, ensuring the platform is accessible to a diverse global audience. 
Performance optimization techniques, such as code splitting and lazy loading, were employed to reduce initial load times, providing a smooth user experience even on slower internet connections. DevOps Work in Stream The DevOps practices in Stream aimed at automating and streamlining the development process to achieve high efficiency and reliability in deploying updates. 
By adopting a microservices architecture, the team could independently scale and update different parts of the application without downtime. Continuous Integration and Continuous Deployment (CI/CD) pipelines were set up using Jenkins, which automated testing and deployment processes, ensuring that code changes are automatically built, tested, and deployed to production environments swiftly and safely. 
Docker was used for containerization, encapsulating the application and its environment into containers to ensure consistency across development, testing, and production environments. Kubernetes orchestrated these containers, managing their lifecycle, scaling, and fault tolerance. Infrastructure as Code (IaC) with Terraform allowed for the provisioning and managing of infrastructure through code, which enhanced reproducibility and reduced manual errors. 
Monitoring and logging with tools like Prometheus and Grafana provided insights into application performance and user experience, enabling proactive issue resolution. These DevOps practices established a robust infrastructure that supported the rapid iteration and reliable operation of the Stream platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the Stream project that demonstrate progress and success in frontend development and DevOps include: 
1. Frontend Development: 

• Implementation of a responsive and user-friendly interface for both web and mobile platforms, ensuring accessibility and ease of use for all users. 
• Integration of a comprehensive notification system, allowing for real-time updates and alerts for donors, beneficiaries, and operators. 
• Development of a robust search and filtering system, enabling users to efficiently navigate through programs, auctions, and services. 
• Seamless integration with backend APIs, ensuring smooth data exchange and functionality across all components of the platform. 

2. DevOps: 

• Establishment of a CI/CD pipeline, facilitating automated testing and deployment processes, which significantly reduced deployment times and improved code quality. 
• Adoption of containerization with Docker and orchestration with Kubernetes, leading to improved scalability, easier management of services, and better resource utilization. 
• Implementation of Terraform for infrastructure as code, enabling predictable and efficient management of cloud resources and environments.
• Enhanced monitoring and logging mechanisms, providing detailed insights into system performance, user activities, and potential issues for proactive management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The FrontEnd and DevOps teams in the Stream project demonstrated remarkable dedication and efficiency in delivering items on time. They were highly responsive to project needs, adapting to changes and challenges with agility and professionalism. Their collaboration ensured the smooth implementation of features and infrastructure, contributing significantly to the project's progress and success.

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were pleased with their client-centric approach and devotion to the project's success.

Are there any areas for improvement or something UpUp could have done differently?

Everyhting that UpUp has done was done in accordance with highest quality practices. UpUp team is always raising their skills level that can be to relied on by clients.

BACKGROUND

Please describe your company and position.

I am the producer of milomomo

Describe what your company does in a single sentence.

content and web develpoment 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• website migration

SOLUTION

How did you find UpUp?

Online Search

Why did you select UpUp over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from UpUp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

webflow to wordpress migration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

great work 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on time and attention to detail 

What was your primary form of communication with UpUp?

Email or Messaging App

What did you find most impressive or unique about this company?

Their quality and communication were impressive.

Are there any areas for improvement or something UpUp could have done differently?

no 

BACKGROUND

Please describe your company and position.

I am the CEO of LYQX

Describe what your company does in a single sentence.

LYQX is a mobile IT company that delivers the best cross-platform solutions for different niches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Creating interactive and visually appealing features to attract and retain the target audience. Designing a seamless and intuitive onboarding process to minimize user drop-off and ensure smooth access to services.
• Developing a system architecture that supports future growth and additional functionality while maintaining optimal performance.

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UpUp developed a comprehensive website for a psychotherapy support platform that provides affordable, individual, and effective services to address personal issues. The primary tasks of the project included creating an intuitive structure, a personal account with chat functionality and a meeting calendar, and optimizing the user experience. UpUp completed a significant scope of work: conducting audience research, analyzing competitors, creating prototypes, developing a modern design aligned with the brand, and ensuring the site’s adaptability across different devices. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results exceeded our expectations. The new website significantly increased user conversion rates for treatment programs. Its intuitive design and easy navigation expanded the platform’s reach and engaged an audience with varying levels of technical literacy. The system also provided efficient scalability and became an essential tool for improving users' quality of life. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was outstanding. The UpUp team consistently worked within the agreed timelines and responded promptly to our requests. They adapted flexibly to changes during the process and kept us regularly updated on the progress, ensuring efficient monitoring and control. 

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was UpUp's attention to detail and user-centric approach. UpUp not only created a stylish and functional website but also thoroughly addressed every aspect of the user experience. Their ability to transform complex challenges into simple and elegant solutions was truly remarkable. 

Are there any areas for improvement or something UpUp could have done differently?

In some cases, the team delved deeper into certain solutions than was strictly necessary, but this was more of a bonus than a drawback. Such an approach ensured meticulous attention to detail and even exceeded our expectations for the final product. 
Thanks to UpUp, we received not only a tool that meets our business goals but also a genuine partner who understands the needs of our company and its clients. We confidently recommend this team for similar projects.