We create user experience - Mobile&Web developers

We create user experience.

UPTech is your Partner in Quality App Design & Development. We help startups and companies build amazing products with just the right market fit. Happy customers best tell about the success of our approach.

UPTech is much more than just a software company. We believe that delivering quality products with great user experience enriches people`s lives and makes the internet better and easier to use. Commitment to continuous learning and sharing knowledge help us push technologies to the next level. UPTech is all about you — we believe that everyone in the organization is trustworthy and of the equal human worth. Contributing to the community helps us implement our social mission. And of course, we do love challenge ourselves with non-trivial tasks and have fun every day :)

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Kiev, Ukraine
headquaters
  • UPTech Team
    Oleksandra Dovzhenka St, 3
    Kiev
    Ukraine

Portfolio

Key clients: 

Freebird iOS & Android app

Freebird Rides brings you to the best bars and restaurants in town. 

Select where you want to go, accept the business's ride contribution offer, and request your ride. Freebird connects directly to the Uber app. You'll get your cash back when you close your tab at the bar/restaurant.

Aspiration iOS app

Aspiration is a financial firm you can fall in love with.

Aspiration is built on trust, focused on the middle class instead of millionaires, and founded on the idea that we can do well and do good at the same time.

Aspiration brings to everyone the kinds of banking and investing options once limited to only the wealthiest Americans.

 

Mobuy Android app

Mobuy allows user to chose products from Amazon, Ebay, AliExpress, DealExtreme and more... With a novel user experience and AI, shopping becomes fast and easy.

Hive iOS & Android app

Bridging the gap between health and convenience, The Hive app allows you to order ahead for delivery or pickup and pay directly on your phone - no more waiting.

PhotoOps iOS & Android app

Photo Ops is a competitive, real time, photo sharing scavenger hunt.

Dominate the competition and win prizes! Winners receive everything from computers, high-end fashion accessories, vacations packages and anything else you can think of.

In Photo Ops the players get to decide whether or not a find is legit. YOU get to decide who wins and who loses.

Audiojoy iOS & Android App

Audiojoy is a great project that gave us an opportunity to do a lot of research, enhanced our expertise in Android build system and audio playing features.
"Its by far the best android development and non US based I’ve ever had… and I’ve been doing tech for 20+ years." - says Jeff Solomon.

#YoShirt Android App

YoShirt is a big and challenging project that gave us an opportunity to do a lot of research, enhanced our expertise in image manipulation and processing, concurrency and image caching. It’s a pleasure seeing how people dreams come true with elegant YoShirt apps.

Voter Android App

Voter project taught us to make full use of architecture patterns and best practices and in the field. Application is 100% written in Kotlin. 
"We got the android version out, it works well and looks good, it was on time, and it was within budget." - says Hunter Scarborough.

Butter Android & iOS App

Butter is a social discovery app. You can make new friends on Butter! Snap and post photos, get likes, build your score, get popular and chat! Just be yourself and find people from all over the world that are into the same things you are. There’s always something or someone new to see when you open Butter! Bring your friends along, or make new ones! With live photos, likes, comments, and chats, you’ll never be bored.

Start making friends with Butter!

“From the first interaction, we knew that we had found a great team that we could build a lasting working relationship with. We wanted to work with them for their flexibility, depth of experience including design, and their clear passion for their work, illustrated by their attention to detail.” - says Dan Flanegan, Co-Founder & CEO @ Butter.

 

Voter FB Messenger Chatbot

Voter is a matchmaking for politics. Hunter Scarborough (CEO at Voter) is trying to educate people in the US, especially younger generation about politics and make the elections (presidential, senator, district) a conscious decision.

UPTech created chatbot version of the Voter mobile app we have been working on. 

Chatbots can be a major improvement to some businesses. You can either provide your services via the chatbot directly, which means that users do not have to install the application or, alternatively, use chatbot to show a demo of application features and get more userbase (as in the case of Voter).

Talk to Voter Chatbot in Facebook Messenger.

 

Geeking Android App

"Immediately after the first week of work I had a good sense that the UPTech team would be a good partner for us. They communicated regularly through Slack and various channels and most importantly asked thoughtful questions that indicated that they had  understood the project" - says Jeff Solomon.

Reviews

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Augmented iOS Dev for Children's Art App

"UPTech solved all the needs we had."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
Project summary: 

UPTech Team augmented the creation of a native iOS app, providing flexible problem-solving for the existing code base in a dual design/development approach. They now support updates and hotfixes. 

The Reviewer
 
1-10 Employees
 
Sherman Oaks, California
Adam Flaxman
Lead Developer, Art Kive
 
Verified
The Review
Feedback summary: 

The launched product has received only positive feedback, thanks to UPTech Team’s bug-free deliverables. Their fluid workflow and responsiveness allowed the unorthodox system to succeed and continues to strengthen the partnership.   

BACKGROUND

Introduce your business and what you do there.

Art Kive has an app that serves parents by storing their children’s art. I’m the lead developer and full-stack engineer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UPTech Team?

We were looking for a solid Swift iOS developer to augment our team in working on a native iOS app. We also wanted to make sure the team we found was able to solve problems with an existing code base. Part of the issue with working with overseas teams is availability and time differences. UPTech was very flexible, even staying up late and getting up early to work on the project. 

SOLUTION

What was the scope of their involvement?

We are transitioning the app to a subscription module. This project was not a conventional sprint system where the UX and UI team identifies, designs, and resolves issues and then implements them. I was still building the subscription module and the Rails server, so we were designing and developing at the same time. We added some capabilities to detect if a user has a subscription, needs a subscription, etc. There’s a feature that presents and gives discounts in the UI when users go to checkout. The problem the app solves is storage, but the point of sale is converting items into high-quality coffee-table keepsake books and other items. We’re aggregating some hotfixes and feature additions that we’ll have UPTech tackle in the future.

UPTech dealt with the presentation of price changes, member plans, and also some core logic around whether a user needs a plan and what to do in that situation. They were very understanding and flexible and dealt with the process really well. I was directly managing the team from UPTech. Andre, the project manager; Oleg, the iOS developer; and their company were awesome. They both speak really good English and are funny. I know UPTech also does Android work, but we’re not using them for that right now.

How did you come to work with UPTech Team?

One of our owners reached out to our circle and got a recommendation for a gentleman named Shervin, who is the team leader in the US for UPTech. He finds the work and funnels it to the developers overseas. Usually, that’s a scary business model and something I wouldn’t contract, but they did a great job and beat the odds. They were good.

How much have you invested with UPTech Team?

We’ve spent between $7,000 and $10,000 over the last quarter.

What is the status of this engagement?

We started working with them in January 2017, and we continue to contract them for version releases, hotfixes, etc.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

UPTech solved all the needs we had. I haven’t received any complaints about bugs, which is rare. There had been existing bugs, but UPTech’s work has yielded no new bugs. That’s the best part of their work. They solved the need and were able to be extremely Agile with us as we were being fluid in our process, which isn’t normal development.

How did UPTech Team perform from a project management standpoint?

They dedicated as much time as we needed to our project. When the project began to taper and we were working on other things, they did other projects. Oleg and Andre were both available on the weekends and nights for us. They did a 3-week focused sprint with us; after that, they made the time to finish what we needed. They did a good job. We didn’t have moments where they weren’t focused on us. They would communicate that it might take them a couple of days to start a new task, but they always got to it in a reasonable amount of time.

What did you find most impressive about UPTech Team?

They were fluid and available. They produced good code that has shown no new bugs. They did their job and did it well while being cost-effective.

Are there any areas UPTech Team could improve?

I don’t have any complaints right now. They did what they needed to do. 

5.0
Overall Score They were solid.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all their deadlines—even ones we didn’t know we needed to set because we hadn’t scoped the work.
  • 5.0 Cost
    Value / within estimates
    They were cost-effective and produced great work. That’s hard to find in the US.
  • 5.0 Quality
    Service & deliverables
    They provided a functional product with no new bugs in an unorthodox and extremely Agile system, didn’t complain, and got it done.
  • 5.0 NPS
    Willing to refer
    I have already recommended them.

App Dev for Photo Game App

"They’re extremely communicative. They're everything I could ask for."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

UPTech Team developed a complex photo-sharing app that integrated scavenger hunt mechanics, GPS, photo sharing and brand visibility into an engaging consumer experience.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Michael Dela Cruz
Founder, Photoops
 
Verified
The Review
Feedback summary: 

UPTech Team’s design and development expertise was extraordinary and the deliverable proved to be much more advanced than a previous build. Their project management and communications skills distinguish them from other teams and facilitate a smooth partnership.

BACKGROUND

Introduce your business and what you do there.

The name of my company is Photo Ops, and it’s a photo-sharing platform utilizing scavenger hunt game mechanics, photo sharing and mobile devices to create a fun and engaging experience for users to interact with brands. I’m the founder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UPTech Team?

We were trying to obtain a quality development team that was also cost-effective. We needed them to do ongoing development work on both iOS and Android.

SOLUTION

What was the scope of their involvement?

UPTech Team stepped in to provide both front-end and back-end development for the iOS and Android platforms for our mobile app. In terms of CMS, they provided all the user experience and visual design work. I provided them with the initial layout and design, and they’ve made recommendations and changes that we’ve agreed to. I had full visibility into the composition of the team, which was one project manager, one front-end iOS developer, one back-end developer and two Android developers.

How did you come to work with UPTech Team?

I was referred to them via a contact of mine at another company. They recommended UPTech Team because of their great rates and the great work that they do. I had a couple conversations with UPTech Team’s senior management and really liked what they had to offer.

How much have you invested with UPTech Team?

$10,000-$20,000.

What is the status of this engagement?

We began working together in November 2016 and the development is ongoing. Interestingly, we launched the first version of the app this morning. We’ve reached a very important milestone and we’re going to continue iterating on that until we’re satisfied.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We just launched today so we don’t have any real feedback yet. But to give you a little more information, the app was previously built by another developer, and we came to a point where we were outgrowing that developer’s skills and the app needed to be rebuilt to be more effective. In contrast to the original build, the current build is incredible. It’s amazing.

How did UPTech Team perform from a project management standpoint?

Their project management has been great. They’re extremely communicative. They’re everything I could ask for. I have full visibility and communication channels with everyone on the team.

What did you find most impressive about UPTech Team?

The guys at UPTech Team are extremely good at what they do. I know that’s broad, but it’s hard to find developers who are both responsive and accountable to their work.

Are there any areas UPTech Team could improve?

In the interest of always getting better, they could improve on the testing of the app. I come from an interactive background and I know what’s it’s like, but just making sure the app is 100% before presenting to the client would be the only thing I could suggest.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve been perfect.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    There have been a couple instances where they could have tested more before presenting to me.
  • 5.0 NPS
    Willing to refer

Android Stabilization for Social Discovery App

"If I could bring them on full time, I would definitely consider it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Ongoing
Project summary: 

UpTech optimized an existing Android app to increase download rate and user engagement. UpTech is also implementing native ads and developing the iOS app.

The Reviewer
 
1-10 Employees
 
San Diego, California
Founder, Butter
 
Verified
The Review
Feedback summary: 

Following UpTech’s improvements, download rate increased by 200% and revenue increased by 150%. Their proactive customer service and confident project management ensured successful collaboration.

BACKGROUND

Introduce your business and what you do there.

Our company is Butter, and we’re a social discovery app. I’m the cofounder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UpTech Team?

We had our app in the market for a number of years, and we were looking for a team that could help us update our existing apps and also provide both design and development with the real goal being user downloads and user engagement.

SOLUTION

What was the scope of their involvement?

We have both an iOS and an Android app, and based on their team’s expertise, we decided to focus in on the Android app. There are a number of strategic reasons for that, among them being that it would give us a better international footing. We were starting to see use and downloads across some different markets where we felt that a really solid Android version would be a very good thing. Unfortunately, our previous Android team wasn’t very skilled, and so there were some issues related to crashing and bugs and so forth. UpTech brought in their Android team and really stabilized the application. In doing so, they also did some teaching and QA. The next thing was to improve the usability and functionality of the app so that we would make it more attractive to end users and also reduce the number of taps it would take to do any given thing, whether it was looking at a photo or viewing comments or looking at someone’s profile or just browsing through content. That involved the development team and a design component as well. We had them work on a new design that leveraged our old feel and approach, but with the goal of making usability that much easier, reducing the amount of actions that users would have to take to be engaged with the content. They developed and implemented that design in the app itself. When that was completed, we did see an increase in downloads and engagement in Android, along with an increase in in-app purchases and revenue as well.

 

The next phase of the project was to implement native ad units in the app. The design team determined the best places in the app to add native advertising and then the development team went ahead and integrated that into the app. Right now we’re in the process of doing a similar approach for our iOS app as well.

 

How did you come to work with UpTech Team?

Our company had gone through an accelerator in Los Angeles, and we had built a relationship with a developer/consultant there. He had worked with a number of different teams, so we reached out to him asking for a recommendation for a skilled team that could take on the project. He referred us to UpTech.

 

How much have you invested with UpTech Team?

We have built an interesting relationship with them where part of the cost is based on revenue share; we wanted to incentivize the team to meet the metrics we had established for in-app purchases and ad revenue. So they were very flexible in working with us in a way that would incentivize them and work well for us. But I would say over the course of that year, I would think we spent around $20,000.

 

What is the status of this engagement?

To the best of my memory, we began working together in February 2015. We accelerated the pace of that work through the second half of 2015. The work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

One of the big problems with our previous Android app is that we would experience a lot of crashes. That was a source of consistent complaints. We’ve been able to absolutely minimize that if not eradicate it. That was the biggest metric, just getting an incredibly solid application out of this. What that has done, along with the user interface improvement, is that it has helped increase our downloads by about 200%. After the launch of that version of the app, our revenue has gone up by 150%. We’ve had some really good numbers that can be attributed to the fact that the app is incredibly solid. People have a good experience. And from a design perspective, it’s a more enjoyable app too. That’s resulted in fewer user complaints, more downloads, and more revenue.

 

How did UpTech Team perform from a project management standpoint?

We’ve had a great experience. We use Slack and Trello to manage our projects. There will be a lead for any given area of the project. There’s an overall project lead that we can always talk to, then an Android development lead, an iOS development lead and a design lead. We can communicate with whoever we want via those channels, and then we have Google Hangouts where we can discuss things face to face. But that’s how we’ve been working and it’s been great. They’re always responsive; someone’s available. They’re very proactive: there may be things that we’re not asking for and they will reach out to us and say, “We need you to check this,” or “Here’s a recommendation we have; let’s try this.” Or “Here are the three ad networks we want to use. Can you take a look and let us know if it’s okay.” I see them as being helpful, available and proactive, which is something that I like. I like to know that I’m working with someone who is not just following the spec of the project or doing the bare minimum, but they’re very active in looking for the best solution or coming to the table with their own suggestions. I always want someone who’s going to step up and improve things with their own skills and knowledge.

 

What did you find most impressive about UpTech Team?

Based on my past experiences with other outsourced software developers, the communication is always great. There has never been a challenge on the communication side. Again, they are very on-the-ball. If anything, we’ve been the ones who have dropped the ball or haven’t gotten back to them. The communication has been very impressive. I was also very pleased and surprised by their design acumen. They have some very thoughtful designers working on their team that helped push the project forward. I really do prefer designers and developers to be on the same team and working closely together, so that was something that was very pleasant. They’re a team that’s willing to work collaboratively and take feedback.

 

Are there any areas UpTech Team could improve?

Off the top of my head, I don’t think so. Their available skill set matched really well with what we needed. I would say that there might be certain areas when it comes to back-end development that there were some skill sets that weren’t immediately available, but that has never held anything up. In those cases, we’d just need to be more proactive in scheduling things. We might have to work that resource into the schedule down the line. But that didn’t hold us back or impact us in any way. That’s the only thing that came up. I love working with them and I want to do more, so it’s always a challenge to map your need to the availability of the team.

5.0
Overall Score If I could bring them on full time, I would definitely consider it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There has never been a missed deadline.
  • 5.0 Cost
    Value / within estimates
    We’ve been very pleased, and the rate has been the most competitive we’ve worked with.
  • 5.0 Quality
    Service & deliverables
    Communication has been great.
  • 5.0 NPS
    Willing to refer
    I’ve done that already.

iOS and Android Dev for Mobile Company

"I have referred them. It’s very difficult to find guys you can count on."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

UpTech Team has taken over the development to improve the stability of two mobile apps that were poorly constructed by previous companies. They also work on a third Android app to develop features.

The Reviewer
 
1-10 employees
Partner, Geeking App
 
Verified
The Review
Feedback summary: 

They have reduced crashes on one app by over 20% and have improved performance overall. UpTech is the only outsourcing company that the client feels is on par with US resources. They provide useful suggestions and high quality solutions.

BACKGROUND

Introduce your business and what you do there.

I have 2 companies that they do work for; both are mobile software companies. The name of the app they do the most work on is Geeking App. The app is pretty large.

We’re 2 people right now. I’m one of the partners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UpTech Team?

We had previously done all our development in-house. I’ve been doing software for a long time so we did it domestically over the years. We didn’t have enough work nor did we want to spend as much as was necessary to have a full-time US-based person. Our part-time US-based guys were not readily available. That’s the main reason we tried to find a company to help us.

SOLUTION

What was the scope of their involvement?

UpTech Team is doing mobile Android and iOS development for me. They’re doing the same thing for both companies. They’re only doing Android for 1 company, while they’re doing Android and iOS for the other one. They didn’t start anything from scratch. They took over existing stuff. For 1 company, they took over a fairly complex iOS app that we had been developing for 3 or 4 years. The app was complicated because it was very deep and very messy. The Android app was also pretty poor. It had been developed initially by a different overseas firm that did not do a good job, and then it had been hacked together by various other developers. They jumped in on that, which is always stressful and challenging.

We’ve done 2 projects with them and they continue to work on the same apps. We don’t develop new stuff but we do develop new features. The biggest thing they did on one of the apps was revamping the Android app. Now, it uses the latest Android user interface guidelines and Android methods. It was very out of date, so that was a substantial project. It was behind the scenes stuff, although the UX did get updated so users saw that. But most of their work was on improving the stability and performance of the app.

We tend to have 1 person who leads the project. There’s 1 person that oversees. We have had times where the person we used got busy on another project because we don’t have anyone dedicated to this full-time. We’re not guaranteed a certain person indefinitely. Sometimes we do 40 hours a week, sometimes we do 80 hours a week, and sometimes 20 hours a week. If that person gets allocated to another project, then they’ll put someone else in. That’s happened once or twice.

How did you come to work with UpTech Team?

I didn’t go seek them out. There’s a guy in LA who is a broker for them. He introduced us to them and he takes a fee from that deal. So, they met us through him. I don’t really have to deal with him now as I work directly with UpTech.

How much have you invested with UpTech Team?

We paid $60,000 for their services.

What is the status of this engagement?

We’ve been working about 9 months with them. It started in February or March of this year.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They reduced the crashing on the Android app massively. It was just a very poor app. They’ve reduced it down to 98.7% non-fatal crash on a daily basis. We were probably 75% prior to that.

How did UpTech Team perform from a project management standpoint?

We mostly speak through Slack and we use Pivotal Tracker to assign them tasks. Occasionally, we have Skype calls to go through larger scope things. I’ve been developing software for 20 plus years and I’ve outsourced big projects to other countries maybe 10 to 12 times. They’ve been total disasters 11 out of 12 times, or at best they barely skate by. UpTech Team is the only company I’ve ever used in my entire career that was as good as someone I’ve used here in the US. My only concern is as they start taking on more clients, they won’t have time for me. They know we’re one of their earliest clients and I think they want to take care of me because we’ve been a good client. It’s very difficult to find international developing firms that actually know what they’re doing.

What did you find most impressive about UpTech Team?

They’re good at understanding what the spirit of the action item is and then recommending an alternative solution if that’s not the best way. At best, most developers will do exactly what you ask for. A lot of developers will do way worse than that, meaning it won’t even be what you asked for. But the best developers will develop the best solution for what you ask for. That means they’re not going to do exactly what you said; they’ll suggest a better way of doing it. That’s what really good developers do and that’s what UpTech Team does. It’s a rare find.

Are there any areas UpTech Team could improve?

They’re not on US hours so it sucks. I have to wait. It takes longer to get things done than having someone in my office. But that’s not them specifically, it’s just the nature of outsourcing internationally. We have 1 person, so we’re subject to that person’s availability. They work full- time. But based on the speed they get things done, I suspect they’re probably not working every single hour on our project. The speed is acceptable for what we’re attempting to do, so I’m OK with that.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I don’t normally give them hard deadlines. In cases where there’s an emergency, they come through pretty often.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have referred them. It’s very difficult to find guys you can count on.

Web Development for IT Freelancer

"They go above and beyond for me and for whatever I need for my clients."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2015 - Ongoing
Project summary: 

UpTech has developed two custom, responsive websites for customers of their client, a freelancer. They are currently working on a third site together.

The Reviewer
 
Freelancer
 
Los Angeles, California
Alyssa Matthews
Owner, Two Scoops Studio
 
Verified
The Review
Feedback summary: 

Both sites have increased traffic for their respective businesses, and no bugs have been reported. UpTech is transparent, organized, and extremely dedicated to the client. They have been referred multiple times.

BACKGROUND

Introduce your business and what you do there.

I am the Senior Designer at Dollar Shave Club for their iOS and Android apps, and I am the Partner and Creative Director at TwoScoops Studio.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UpTech Team?

I had clients who needed different websites developed. One was a custom WordPress site for a law firm. The other was a tech company that needed their own site built from scratch. UpTech handled both of these.

SOLUTION

What was the scope of their involvement?

The Law Firm required a responsive site that they could update themselves when needed. Dima suggested a custom WordPress site to make this possible. I worked with Dima and Andriy to set a roadmap for them to let my clients know when their site would be completed.From there, we set mile markers and a QA schedule to get us to launch on time. UpTech handled all of the development for a custom, responsive site build that we for a start-up that sells mobile advertising.

I worked closely with Dima, the team lead. He made sure that I had one dedicated full-time staff person working on each project.

How did you come to work with UpTech Team?

UpTech Team developed the Android app for Dollar Shave Club; that’s how I got in touch with them. When they separated from the company that they were with before, we decided to continue working together on TwoScoops projects.

How much have you invested with UpTech Team?

In total, they charged $5,000 to $10,000 for their services.

What is the status of this engagement?

It’s been about a year. UpTech started working together last September. We launched the Android app at Dollar Shave Club in March. Since then, we've continued to keep creating work. We’re getting ready to build a new site this week for an outdoor 5-on-5 soccer tournament and have a few other projects coming down the line.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have exact numbers, but I do know that all of my clients have relayed to me that they’ve had an increase in traffic. All of my clients love the sites. We haven’t had any issues with bugs that pop up or any issues with the sites crashing or being hacked. They’re really quick with their response time in case anything does come up. I know everyone that has had their site built through me and UpTech is over the moon.

How did UpTech Team perform from a project management standpoint?

I think they’re great. When we first started working together, we were still trying to find the right process. We were running like a fly-by-night business for a bit, but I think we’ve got it down to a science now. They’re extremely quick to respond in case anything comes up or if I have clients who need changes. For example, I had one of my clients move to a Chicago office, so I had to update the website. They sent that to me yesterday and it was fixed this morning.

What did you find most impressive about UpTech Team?

One of the reasons I love working with them so much is that they go above and beyond for me and for whatever I need for my clients. They’re always super clear and transparent about what they’re working on. They tell me when and what they need from me to get things done. We’ve had times where we had to swap a developer out in the middle of a project, but they told me a week in advance. Everybody was onboarded properly and work was done on time. It was a really seamless transition from one developer to another. I always know what’s going on because they’re constantly checking in. I always have the ability to hop on Skype or send them an email. For all of those reasons, I trust them with all of my projects. The work is great, the development is awesome, and you can’t beat transparency like that.

Are there any areas UpTech Team could improve?

I would have said that we could be better about VQA in the beginning, but I just heard that they've added a few dedicated QA people to the team. We also just started using Trello for VQA and bug-tracking which has been very helpful so, I think we're already improving.

5.0
Overall Score They’re a fun group and they’re super flexible. They’ve never told me, “We can’t do that.” The value is there so I can’t say high enough praises for them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We’ve never missed any deadlines and they’re really flexible with their timeline.
  • 5.0 Cost
    Value / within estimates
    I live in the US and they’re not in the US. I find their rates cheaper than what I would get here, but the work is outstanding. Great bang for my buck.
  • 5.0 Quality
    Service & deliverables
    Every project we’ve finished has been finished to the pixel. If I ever have any issues, they’re really quick to fix it.
  • 5.0 NPS
    Willing to refer
    I refer them all the time. Or if I have a client that needs a website built, I would say that I already have the developer.

Mobile App Dev for IT Outsourcing Company

"They [UpTech] care a lot about the work they do, about the end result for the client, and about what a project means for their clients."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

UPTech Team supplied development talent to assist the client with multiple front-end and back-end development projects, such as mobile application creation.

The Reviewer
 
51-200 employees
 
Santa Monica, California
Director, IT Service Company
 
Verified
The Review
Feedback summary: 

The client is extremely impressed with the speed that UPTech Team's developers are able to work and the quality of their products. Other strengths include communication, organization, and dedication to each project.

BACKGROUND

Please introduce your business and what you do there.

My company is an IT [information technology] service company. My title is director of U.S. operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UPTech Team?

The challenge was that we did not have the specialists with the specific skills we needed for some of our projects. UPTech had those specialists. They were of higher quality than anyone else we knew, and they were there when we needed them.

SOLUTION

What was the scope of their involvement?

Our company is itself a service company. UPTech would fit into our projects as a subcontractor and just become part of our team. For example, one of the projects that we engaged them with was a mobile app, which involved writing iOS and Android apps using all the latest frameworks and technologies. Also, in some cases, they needed to do some work on the back-end. The other challenges involved needing to work with legacy code and having to work in this time zone.

There are basically two models of projects. One is where an individual resource works as a remote dedicated person and is involved and engaged in the client's process. Then, there's outsourcing, where someone just comes to us and wants us to make something. We go away, we make it, and deliver it. We used the first model with UPTech, and their people shined. It made it much easier to work from a remote situation.

Please describe some of the key features in the mobile apps that they designed for you.

One app required very slick, smooth animations. It involved a lot of rapidly changing UI [user interface]. They designed a very modern interface using the latest in both design practices and code practices. The app had a high level of complexity, good performance, and appearance. They designed and developed the app in a very short time window.

Another app that we worked with them on was for designing clothes. It was done on iOS, but not on Android. We faced a real challenge because of a lack of documentation. There were no Android-specific designs, and many developers would be stuck just constantly asking questions. UPTech was very good at just jumping into a situation with a lot of uncertainty, asking the right questions, dealing with the social challenges of the project, and getting to work.

How many projects have you worked on with them?

At this point, I would say six projects.

How did you come to work with UPTech Team?

I reached out to them through Upwork. It was an emergency. I needed help over some holidays, and we went from there.

How much have you invested with UPTech Team?

We have spent less than $50,000 working with them.

What is the status of this engagement?

Our work with them began in January 2016 and is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

In the case of two of our bigger projects, the stakeholders set a very aggressive timeline. In one of those cases, they had to get the app done in time for the 2016 Democratic and Republican conventions. UpTech took our estimated time and cut that in half. They managed to hit that deadline and release a stable app that did well on day one – something that is very tough to pull off.

With another app, the challenge was that the previous developer had just left, which created a lot of unknowns. UPTech jumped right in and worked with our team to figure out what was going on. The final quality of the app was so good that it was featured by the Google Play store. In addition to that, the clients were so happy that they wanted to keep doing more work with us.

The main thing I can say about them is they're very consistently reliable. There's never a day when you just can't get a hold of them. They always respond very quickly, even on little things. They're very good with email, communication, and doing what's being asked. A lot of times with remote work and outsourcing, problems happen when a simple communication issue spirals out of control. That has just not happened with UPTech.

UPTech is very good at working with people here in America and reading between the lines, working not just as a programmer but also as a developer. They are very good at understanding business needs and communicating clearly. Everyone around here says that they have been among the best that anyone's worked with offshore. In terms of the quality, I'm a developer myself and know when I see a good code with few bugs.

How did UPTech Team perform from a project management standpoint?

They were pretty good. They were very organized. They delivered detailed reports summarizing everything and kept everything tracked. They tracked their time quite accurately. At any point, they could tell me what's going on with a project and where we were at with it. I have no complaints there.

What did you find most impressive about UPTech Team?

They take the time to think about the project and the business behind it – to understand what's important for that business. They care a lot about the work they do, about the end result for the client, and about what a project means for their clients in terms of their business needs. They are not about just getting the job done and getting paid. That's not something I find everywhere. That's probably one of the things that really make them shine – their level of dedication.

Are there any areas UPTech Team could improve?

They are still a small company with a young team. They are good at what they do, but they need to shore up their skills in some areas. They're not yet at the place where they can provide everything a client might need.

I subcontracted with them because what they do they do very well. They just need to get better at a wider range of specialties.

5.0
Overall Score It was always a good experience working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I've never had a problem with that.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They deliver consistent, high-quality work.
  • 5.0 NPS
    Willing to refer
    I can't see any reason why I wouldn't do that.

Android App Dev for Voting Startup

"All around, I've been very satisfied and very happy with the work that they [UpTech] have done."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

The UPTech Team was hired to develop an Android version of the client's existing iOS application. They redesigned a few features to make the new app more intuitive for Android users.

The Reviewer
 
1-10 employees
 
California
CEO, Political Application
 
Verified
The Review
Feedback summary: 

The UPTech Team produced a high-quality product that has received very positive reviews in the Google Play store. The client is pleased with the diligence of the development team and the competitive pricing.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of an app that connects voters with politicians that support them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the UPTech Team?

We wanted to take our iOS app and build an Android version of it.

SOLUTION

What was the scope of their involvement?

We had an app that was completely native for iOS. The UPTech Team interpreted the code, went back through it, and developed a version for Android. They also did some quick redesigns and offered many suggestions. I'm a UX/UI [user experience/user interface] designer, but I'm more familiar with Apple – not so much with Android. We implemented subtle changes to the look and feel of the app so that Android users are more comfortable with the conventions that they're used to.

We gave the UPTech Team a hard timeline. If they got it done within that timeline, we could launch by a certain day. It was a short timeline – doable but quick.

How did you come to work with the UPTech Team?

A friend of mine has worked with the UPTech Team in the past introduced me to Shervin [Delband, director of U.S. Operations at ITRex Group]. He is their point of contact here in Santa Monica. I liked that we had someone in person in Santa Monica that we could interface with even though most of their team is not here. We had someone here in Santa Monica that we could talk to, but the price was definitely more reasonable because the development was outside the U.S. Obviously, development in the United States is super expensive. Development elsewhere can be much cheaper, but then you risk having some quality concerns. I liked that we had the best of both worlds in the UPTech Team.

How much have you invested with the UPTech Team?

We have spent $10,000 to $50,000 with the UPTech Team.

What is the status of this engagement?

We started working with the UPTech Team in early June or late May of this year [2016]. Again, their pricing model is a lot more cost-effective than anyone that we could find in the United States. The quality of their work is right on par, so it's made a lot of sense to continue working with them. We've made some changes to the Android build. They have some talented iOS engineers as well.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They were able to get an Android app developed within a month and a half, and it was a pretty quality build. They are almost entirely responsible for our Android app. I'm pretty sure it has a five-star rating in 20- or 30-something reviews in the Android store. Our iOS app has had many downloads. They've had some involvement with that, too, but it's been marginal at the moment. People have been quite impressed by how quickly we were able to get the Android stuff out there. Again, I don't use Android, so I don't have a huge frame of reference to what's the best and what's not so much the best. But, I can tell you that the app works very fluidly. It has all the components and features that the iOS app has, just similar or a little reorganized. I'm a pretty critical developer, and I'm very detail-oriented. There's nothing that I wasn't happy with about it.

How did the UPTech Team perform from a project management standpoint?

They're very organized in terms of project management. They'll keep you involved in that process as much as you want to be. During development, there were times when I was more involved and checking in multiple times a day via Skype calls. There were other times when I'd only exchange a couple messages for an entire week. It depends on how busy I was and how much leeway or direction they needed for certain aspects. If they knew where they were going, I'd let them go. I would just wait to hear back once they'd finished with every milestone they were working on. If there was anything specific that needed constant contact, they'd be updating me consistently. They're very responsive.

What did you find most impressive about the UPTech Team?

I think it's very cool that they have contacts here in the U.S. That way, we can talk to local people and still have face-to-face communication to some extent. I like that they're very game to jump on a Skype call at any time. These guys are super-hard workers because I know that the time difference for them is a little wacky. Whenever I'm doing a Skype call with them, it's 9 or 10 a.m. here in Los Angeles, and it's 8 p.m. where they are. They're always willing to work around my schedule, which has been very nice of them. All around, I've been very satisfied and very happy with the work that they have done.

Are there any areas the UPTech Team could improve?

I actually wish that some of the developers that I've been Skyping with consistently were here in the U.S. Sometimes, it's just easier to get a point across in person. That would probably be my only critique.

5.0
Overall Score I wish they were based in Los Angeles.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We gave them a tough deadline, and they got it done. They are always willing to work around my schedule so that we can do Skype calls or interface.
  • 5.0 Cost
    Value / within estimates
    They offered a very attractive price compared to the other quotes that we received.
  • 5.0 Quality
    Service & deliverables
    They got the work done on time.
  • 5.0 NPS
    Willing to refer
    I have already referred them.