UPQODE

BACKGROUND

Please describe your company and your position there.

I’m the technical director at an IT firm called Hyperial Studio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UPQODE?

We approached them for various WordPress design and development projects both for our own site as well as our clients’.

What were your goals for this project?

For our site, we wanted a WordPress design that looked trustworthy. As for our other projects, we needed accessible sites that our clients could easily manage.

SOLUTION

How did you select this vendor?

I met them at a tech forum a few years ago and have been working with them ever since.

Can you go into detail about the services they provided and the scope of the project?

Over the years, they’ve completed numerous assignments, proving design work with layered PSDs; frontend development in HTML, CSS, and JavaScript; backend development in PHP; and QA testing.

What was the team composition?

They have a flexible team and always assign the right people to the appropriate tasks.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We always get repeat customers thanks to UPQODE’s great work. Our clients are extremely pleased with the final product and often come back to request extra work.

How was project management arranged and how effective was it?

They use a customized project management system that allows us to organize the team and tasks. We also communicate through Skype via chats and calls.

What did you find most impressive about this company?

I appreciate that they share my desire to deliver outstanding results and amazing customer service. Furthermore, their quality of work usually exceeds my expectations.

Are there any areas where they can improve?

Initially, we had some issues with communication. However, now that they have new project managers, they’ve significantly improved in this area.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of CompareTransfer, a money transfer comparison startup. We compare the rates and fees of different service providers to let our users search for the cheapest tariff to remit money abroad.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UPQODE?

I was looking for a partner to outsource all our website related tasks.

What were your goals for this project?

We wanted a reliable partner with reasonable prices that could offer competitive quality results to grow our project.

SOLUTION

How did you select this vendor?

UPQODE applied to work on our beta website through a third-party service platform. After a discussion with them and a brief review of their company, I wanted to hire them.

Can you go into detail about the services they provided and the scope of the project?

UPQODE developed front- and backend and UX/UI for our the beta version of our website. They are currently still making significant improvements and smoothing out features.

What was the team composition?

The team consists of a project manager and a number of other employees. They assign tasks to the proper employees.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site has fully launched and is functional. As time goes by, they will keep making improvements.

How was project management arranged and how effective was it?

We use Skype and Active Collab for project management and communication. I am always in touch with the experts in their company. UPQODE is very customer focused and always find solutions to issues. They always try to prevent any problems from arising in the first place and are honest with us.

What did you find most impressive about this company?

UPQODE is definitely in the top 1% of WordPress developers and is an expert in their field.

Are there any areas where they can improve?

No, there's not much to improve. Perhaps, a few tasks could have been finished a little bit faster. 

BACKGROUND

Please describe your company and your position there.

I'm CEO of a start-up that sells locally-sourced meat from small farmers on an online platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UPQODE?

We had designers, but need the code itself. UPQODE was hired to manage the programming aspect of the site.

What were your goals for this project?

We needed a smooth implementation of our designs and overall project.

SOLUTION

How did you select this vendor?

We found them online.

Can you go into detail about the services they provided and the scope of the project?

They developed and launched the front- and backend of a business management solution. UPQODE first conducted a workshop to reach a mutual understanding of the business's challenges and goals. Then, they ran two-week sprints before production began—later approved by us. They developed multiple functional versions which were ready for user testing and feedback every two weeks. UPQODE's team used the feedback to create improvements and provided key suggestions throughout the process.

What was the team composition?

The project team consisted of four people, but certain individuals came and went depending on the skills needed. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project's completion was a major achievement for our executive leadership.

How was project management arranged and how effective was it?

Their project management was very impressive. Their team regularly complied with deadlines and there was never any unexpected turnovers that threatened our progress. We communicated exclusively through Skype and they were always available.

What did you find most impressive about this company?

We had direct access to both project managers and their background team. UPQODE smoothed communication of technical jargon which could have been easily been lost in translation if there was only one middleman. 

Are there any areas where they can improve?

No, there is very little they could improve. Perhaps, inexperienced clients should document as much as possible before brainstorming.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at FoxThemes, a WordPress web agency. We produce and sell items on ThemeForest Marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UPQODE?

We needed help designing and developing a WordPress theme around architecture and interior design.

What were your goals for this project?

We wanted an architecture and interior design focused WordPress design, with 14 demos, that we could sell on ThemeForest.

SOLUTION

How did you select this vendor?

We were looking for a vendor that had vast WordPress experience, as well as experience creating WordPress themes for ThemeForest, which has very strict design and coding requirements. UPQODE had WordPress Themes done for other authors in their portfolio, and we were very impressed with their designs and quality. We also contacted their previous clients and received excellent feedback.

Can you go into detail about the services they provided and the scope of the project?

UPQODE divided the project into three phases: design, development, QA and bug fixes. They developed the front- and backends, and handled QA.

What was the team composition?

We worked with a project manager, in addition to front- and backend developers and two QA resources.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve sold this WordPress Theme 546 times, and we expect to reach 1,000 sales. From the business perspective, we recovered our investment in two months, and from then, we’ve been making a profit.

How was project management arranged and how effective was it?

We used ActiveCollab to manage the project and split it into one-week sprints, and we used InVision to create demos and collaborate. We got access to their code repository from day one, which built trust between us. I’m still impressed by their workflow.

What did you find most impressive about this company?

Their transparency and work process was just amazing. They had good communication and a very good response time. They also had great-quality code.

Are there any areas where they can improve?

I haven’t noticed anything, but of course, there is always space to improve.

BACKGROUND

Please describe your company and position.

I am the Vice President of Hankins Construction Co.

Describe what your company does in a single sentence.

We are a General Contractor for Commercial Construction. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Revamp our website with artistic flair.

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our existing site was 5 years old, and in our industry is a virtual showroom. The scope of work included taking all of our existing information and revitlizing the site and making it look updated. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Workable site functions, and the overall design being consistent per page. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything in UPQODE's court was executed fast and in a timely manner. As an owner, I could barely keep up with all the tasks that were delegated to me. 

What was your primary form of communication with UPQODE?

Virtual Meeting

What did you find most impressive or unique about this company?

The uniqueness of the finished product. The site has features that we do not see on any of our competers' sites. 

Are there any areas for improvement or something UPQODE could have done differently?

Include all of the tasks for the owner in the proposal to be completed by the designers to streamline the site. 

BACKGROUND

Please describe your company and position.

 I am the VP of Marketing of a payment processing solutions firm.

Describe what your company does in a single sentence.

We provide payment processing solutions to businesses of all sizes, including integrated payment processing technology for software companies. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Update our website design to better showcase our services and capabilities

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently had the pleasure of workign with Upqode to fully redesign our website, and I'm very pleased with our results.

The Upqode team successfully redesigned our website to better align with our new branding, adding custom illustrations and graphics to set our website apart from our competitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased inbound leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Upqode team delivered items on time and were alaways available to answer any questions we had.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The UPQODE team was super responsive and always willing to accommodate our requests.

Are there any areas for improvement or something UPQODE could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am an executive of Long Run Partners

Describe what your company does in a single sentence.

Financial Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Web design

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

High ratings

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete website redesign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finalized pages for the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes.  Very responsive and great project management.

What was your primary form of communication with UPQODE?

Virtual Meeting

What did you find most impressive or unique about this company?

UPQODE was organized and responsive.

Are there any areas for improvement or something UPQODE could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing of a government company 

Describe what your company does in a single sentence.

We are an advanced technology and services company that brings highly specialized, performance-based solutions and deep expertise to complex marketplaces such as defense and aerospace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Develop new company website

SOLUTION

How did you find UPQODE?

Referral

Why did you select UPQODE over others?

Referred to me

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build new website from the ground up

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website delivery 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was incredibly responsive, met deadlines,  and kept our team on track for key deliverables.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

UPQODE's turnaround time and responsiveness were fantastic. The team is incredibly friendly and was accomodating to our requests. 

Are there any areas for improvement or something UPQODE could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a wealth management company 

Describe what your company does in a single sentence.

Private wealth management for high net worth families.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Redesign and upgrade website

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamp company website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UPQODE team was excellent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The upqode team was very communicative and kept us updated on the project status throughout the engagement.

What was your primary form of communication with UPQODE?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsiveness and quality of work.

Are there any areas for improvement or something UPQODE could have done differently?

No. Keep up the great work.

BACKGROUND

Please describe your company and position.

I am an executive of EUKA LLC

Describe what your company does in a single sentence.

E-Commerce retail site for recreational goods. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Website creation and setup
• Site Maintenance and Optimization

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from UPQODE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Compete E-Commerce website setup with custom design and functionality to enhace user experience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project enhanced conversion rates and increased online visitors resulting in consistent higher revenue. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management team by UpQode was extremely professional able to accomplish every task in a quick and efficient manner. They monitor their work precisely and maintain the site correcting any errors that occur. I was also very impressed with their customer care, showing their dedication for my success by giving optimal recommendations and assistance to budget constraints. The management team went above and beyond as a developer of my site and projects. 

What was your primary form of communication with UPQODE?

Email or Messaging App

What did you find most impressive or unique about this company?

They are able to handle any task of all difficulties quickly and efficiently. They recommend best course of actions and assist in the overall development of the project. Their customer care goes above and beyond with the goal of success for their customers. Their quality of work has greatly exceeded our expectations on all projects, even those with budget constraints. They are unique in that they truly offer the best quality work at the most reasonable prices. 

Are there any areas for improvement or something UPQODE could have done differently?

There is absolutely nothing I can think of for improvement as they fulfilled every task and project quickly, efficiently, and above expectations.