Tuvoc Technologies

BACKGROUND

Please describe your company and position.

I am the CEO & Co-founder of Lora Health

Describe what your company does in a single sentence.

Lora Health developer of mobile products for chronic disease control and therapy management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tuvoc Technologies to accomplish?

• In order to improve the usability, aesthetic appeal, and search engine optimization of our healthcare company's website, we engaged Tuvoc Technologies to redesign it. Enhancing the overall digital footprint of our healthcare services and improving online patient engagement were our main objectives.

SOLUTION

How did you find Tuvoc Technologies?

• Online Search
• Referral

Why did you select Tuvoc Technologies over others?

• Pricing fits our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Tuvoc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Including the newest web development technologies and emphasizing mobile responsiveness and user experience, the scope of work was a comprehensive website overhaul. Implementing online appointment scheduling, creating a secure patient portal, and customizing the WordPress theme were the main objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable results from the initiative include a notable boost in our Google search rankings, a 50% increase in website traffic, and a 35% increase in online appointment bookings. Both the online appointment system and the redesigned website have received positive feedback from patients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tuvoc Technologies delivered all items within the agreed timeline and consistently communicated updates throughout the project. They were highly responsive to our needs. They addressed our concerns and provided valuable insights to enhance the project's success.

What was your primary form of communication with Tuvoc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability of Tuvoc Technologies to comprehend our business needs and transform them into a cutting-edge, attractive, and effective website amazed us the most. Everything went smoothly and effectively because of their knowledge of web development and project management.

Are there any areas for improvement or something Tuvoc Technologies could have done differently?

Not at all, they have no flaws

BACKGROUND

Please describe your company and position.

I am the Corporate & community Affairs and Executive Director of Bojangles

Describe what your company does in a single sentence.

Bojangles is an American regional chain of fast food restaurants that specializes in Cajun-seasoned fried chicken and buttermilk biscuits

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tuvoc Technologies to accomplish?

• By working with Tuvoc Technology, we were able to design a custom mobile app that would increase consumer interaction and boost our food restaurant company's internet presence. With a smooth user experience in mind, we wanted to offer our clients a platform that was simple to use for placing food orders, checking menus, following up on orders, and making payments.

SOLUTION

How did you find Tuvoc Technologies?

• Online Search
• Referral

Why did you select Tuvoc Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Tuvoc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tuvoc Technologies was tasked with creating a native mobile application for the iOS and Android operating systems. User-friendly interface, connection with our current online purchasing system, loyalty program, push alerts for discounts and order changes, and an easy-to-use feature for customer feedback and reviews were among the main deliverables. After launch, they continued to offer maintenance and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's quantifiable results showed a notable rise in online orders as well as in client retention and satisfaction. Overall sales have increased by 40%, while order processing times have decreased by 25% as a result of the app. Furthermore, the app routinely receives ratings above 4.5 stars in both app stores, demonstrating its ability to live up to user expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of Tuvoc Technology was very well-organized and effective. They were attentive to our demands, giving us regular information and swiftly resolving any issues. They delivered all things on schedule. Their proactive demeanor and lucid communication facilitated a seamless and productive partnership.

What was your primary form of communication with Tuvoc Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The thing about Tuvoc Technology that most impressed us was how committed they were to comprehending our business needs and offering tailored solutions. Their proficiency in developing mobile applications, along with their innovative approach to problem-solving, made sure that the finished product surpassed our expectations.

Are there any areas for improvement or something Tuvoc Technologies could have done differently?

No, they don't have any flaws at all.

BACKGROUND

Please describe your company and position.

I am the founder and CEO of a financial services company.

Describe what your company does in a single sentence.

By providing users with access to a portion of their earned salary at any time and from any location, we empower its users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tuvoc Technologies to accomplish?

• In order to improve user experience and expedite client interactions, we hired Tuvoc Technologies to develop a custom mobile app to improve our financial services.

SOLUTION

How did you find Tuvoc Technologies?

Referral

Why did you select Tuvoc Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Tuvoc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

. Tuvoc Technologies provided a complete solution by creating a feature-rich mobile app that enabled safe data handling, real-time account tracking, and smooth financial transactions. Two important deliverables were a solid backend integration and an easy-to-use user interface.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significant improvements were made as a result of the project, including a discernible rise in client satisfaction and engagement. There was a discernible increase in overall financial transactions as a result of the app's adoption rate exceeding projections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tuvoc Technologies continuously met milestones on time and demonstrated excellent project management. They fostered a collaborative working relationship and excellent communication by being remarkably responsive to our changing needs.

What was your primary form of communication with Tuvoc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Tuvoc Technologies' commitment to innovation. They not only met our requirements but also introduced creative solutions to enhance the app's functionality, showcasing their expertise in the financial technology sector.

Are there any areas for improvement or something Tuvoc Technologies could have done differently?

Not at all

BACKGROUND

Introduce your business and what you do there.

We’re a UK-based investment firm, and I’m one of the directors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PHPDots Technologies?

We hired them as our technology providers for all our systems, technologies, and web-based tools.

SOLUTION

What was the scope of their involvement?

PHPDots Technologies has built our website from scratch. It has a public and private part and carries different features. For instance, the site has a login function, and our clients can find different types of useful data once they log in. The team has used several programming languages to develop the site, including Laravel. They’ve also done some basic SEO work.

What is the team composition?

We work with around 15–20 people from their side, including various types of developers, UI/UX designers, business analysts, project managers, and QA testers.

How did you come to work with PHPDots Technologies?

We did an extensive search, and they were one of the finalists, so we engaged with them on that basis.

How much have you invested with them?

We’ve spent between $100,000 to $500,000.

What is the status of this engagement?

We started the engagement in June 2017, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with the services they’ve provided so far. The site they’ve built from scratch is up and running smoothly and contains all the information we requested. Overall, the results of the project have been excellent, which is we’ve been working with them for the past five years. 

How did PHPDots Technologies perform from a project management standpoint?

They meet their deadline and make themselves available even outside of business hours. Also, whenever we encounter any bugs or problems, they address them right away. We use several tools for project management, including Trello and Jira. For communication, we interact through Slack, Skype, Zoom, Google Meet, etc. It’s a large project, so we practically use almost every tool available.

What did you find most impressive about them?

Their project management style is very impressive. They’re also very efficient, hardworking, knowledgeable, and good with communication. Additionally, they deliver outputs that are far superior to some of their competitors.

Are there any areas they could improve?

No, things have gradually improved throughout our engagement.

Any advice for potential customers?

I would highly recommend working with them because they’ve done a pretty good job on our project.

BACKGROUND

Please describe your company and your position there.

Digypet is a one-stop-shop for all pet care services, networking, and education. I'm the President/Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PHPDots Technologies, and what were your goals?

We had a lot of goals and functionality in the idea for our site. We needed a development team that could tackle and overcome many obstacles while maintaining a high-quality output.

SOLUTION

How did you select this vendor and what were the deciding factors?

Upon first meeting with Jitendra and PHP, he really believed in our idea and gave us peace of mind in knowing he was the right person to develop our website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings with PHP and discussed our vision. We spent a lot of time on designs and discussing our vision. PHP helped us decide the right technology to use.

How many people from the vendor's team worked with you, and what were their positions?

We worked hand in hand with Jitendra, several project managers, and many developers during the duration of our project. We continue to work together.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

PHP was able to develop every feature we envisioned, overcome every challenge and help us to improve our product even further. Having the best performance and the best product was always the utmost concern.

Describe their project management style, including communication tools and timeliness.

PHP had great daily communication with work logs, management software, and responsive responses.

What did you find most impressive or unique about this company?

We have worked with other development teams in the past and always had difficulty in getting what we truly wanted. PHP has proven to be a great, dependable team that finds a way to make it happen.

Are there any areas for improvement or something they could have done differently?

I really can't say there are any areas that have been lacking or need improvement. Every issue we've had has been resolved quickly and completely by their team.

BACKGROUND

Please describe your company and your position there.

I am the Chief Technology Officer at Indusface, a SaaS company which secures critical Web applications of 2000+ global customers using its an award-winning platform that integrates Web application scanner, Web application firewall, CDN and threat information engine

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PHPDots Technologies, and what were your goals?

We wanted our core development team to focus on other initiatives and needed a team to take over the existing WAS portal, maintain and extend it. Since this is a live portal, we needed a capable, trusted team for this.

SOLUTION

How did you select PHPDots Technologies and what were the deciding factors?

We knew the founder, Jitendra Rathod, from earlier professional association and projects and knew him to be technically proficient, articulate, affable and excellent at project management. We also spoke to other employees to verify depth of talent in the company, with a deeper dive on the members assigned to our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They took over and extended the WAS portal - frontend, backend and associated services like scheduling, API integrations using PHP (CakePHP) Worked with Indusface team to innovate, extend, design & develop solutions including developing an API for integration with AppTrana and other 3rd party scanners.

How many people from the vendor's team worked with you, and what were their positions?

1 senior architect, 1 senior developer and UI, QA and additional developers as needed based on deadlines

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A definite velocity increase in delivering needed features since deadlines are always met without any compromise in quality. They demonstrate a high degree of ownership of portal and integration APIs.

Describe their project management style, including communication tools and timelines.

Online - email, skype, teams and f2f meetings as needed. Code is maintained in bitbucket and deployment is done using a CICD pipeline. They are always available on phone as well to discuss and resolve issues. PHPDots Technologies never miss deadlines and often take the initiative to think through and solve issues that were not part of the initial spec. In our interactions they were more like our extended dev team than consultants.

What did you find most impressive or unique about this company?

Excellent support - always approachable and available for any critical issues. I can recall numerous occasions where, when we had customer issues, the PHPDots team worked long hours, sometimes even when on vacation. I am also very impressed with the way they took up and own the complex, multiple proprietary and 3rd party scanner solutions, that scales between 5 - 50 machines, with scheduling, job consolidation, error recovery etc.

Another unique thing is that they develop holistic solutions based on the problem, in our case managing large and complex datasets, and not just provide a cookie cutter solutions.

Are there any areas for improvement or something they could have done differently?

We have been working with PHPDots for years now and we have both learnt from each other and built better engineering discipline.

BACKGROUND

Please describe your company and your position there.

I am VP, Customer Success and I manage client engagements

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PHPDots Technologies, and what were your goals?

PHPDots helps Kaptaine and Seekmi to build. All our IT needs, from server to programming, is handled by the PHPDots team. Sometimes resources are not required full time so their team arranges those resources on a need basis. Technical skills are great at PHP Dots.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was through a connection/common friend

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss some technology roadmap that we need to build in a year. Post that we divided into weekly sprints to track progress

How many people from the vendor's team worked with you, and what were their positions?

A project manager and 3-5 team member depending on the scope of work required for specific projects

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped with building a lot of features in both Seekmi and Kaptaine

Describe their project management style, including communication tools and timeliness.

Weekly standup meetings to discuss progress and also plan for next week's development roadmap. Used ClickUp

What did you find most impressive or unique about this company?

I am impressed with their great resources.

Are there any areas for improvement or something they could have done differently?

None