Trigma

BACKGROUND

Please describe your company and position.

I am the Head coach of Tug Sports

Describe what your company does in a single sentence.

We teach sports and give students the right training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• Trigma extended its services for mobile application development. We wanted a social messaging mobile app.

SOLUTION

How did you find Trigma?

Clutch Site

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Trigma on the development of a social messaging app involved a comprehensive scope of work across different stages and activities. The Trigma team demonstrated a deep understanding of our vision, objectives, and specific requirements for the app. 

Their back-end developers implemented a robust and scalable architecture, effectively managing messaging functionality, user authentication, and data storage. Simultaneously, their front-end developers brought our UI designs to life, creating a seamless navigation experience, incorporating real-time updates, and delivering a delightful user experience. 

Key Deliverables: 

• User-friendly Interface
• Real-time Messaging Functionality
• Secure User Authentication
• Scalable Architecture
• Seamless Cross-platform Experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Trigma's collaboration on the social messaging app project resulted in the successful development and deployment of a robust, user-friendly, and scalable app, driving user engagement and establishing a strong market presence for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma demonstrated efficient project management and employed a systematic approach throughout the development of the social messaging app. They responded to our needs well and completed the project on time.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team showed a deep understanding of our objectives and specific needs for the app. We were impressed by their way of work and expertise.

Are there any areas for improvement or something Trigma could have done differently?

We were quite happy with their work. So, there’s nothing as such.

BACKGROUND

Please describe your company and position.

I am the Administative Manager of a financial services firm.

Describe what your company does in a single sentence.

Providing various services such as Forex, International money transfer etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

Trigma collaborated with us to implement AWS cloud services to enhance the scalability and flexibility of our IT infrastructure.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team conducted a comprehensive assessment of our existing IT infrastructure, understanding our current scalability and flexibility challenges, and designed a tailored cloud solution using AWS services. They handled migrating our applications, data, and systems to the AWS cloud platform, minimizing downtime and disruption. 

Next, they configured the AWS cloud environment to enable easy scalability, utilizing AWS services such as Auto Scaling and Elastic Load Balancing to accommodate changing business needs. Key deliverables: 

• AWS Infrastructure Setup
• Cloud Migration
• Integration
• Scalability Implementation
• Automation and Orchestration Framework
• Documentation
• Training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tangible improvements in scalability, flexibility, cost efficiency, streamlined operations, datasecurity, and business continuity showed success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team's proficiency in their respective roles ensured a smooth development process and on-time project delivery. Our needs were met well, keeping us well-informed and aligned at every stage.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Throughout the project, the team maintained open communication, keeping us well-informed and aligned with every stage of development. Their professional approach and ability to apply their expertise were key factors in the project's success.

Are there any areas for improvement or something Trigma could have done differently?

Nothing. As such, we were highly impressed with their way of project handling.

BACKGROUND

Please describe your company and position.

I am the Software developer of Deftsoft

Describe what your company does in a single sentence.

The company provides tech solutions in various domains.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired Trigma to create an e-commerce website using Bubble.io with shopping carts, product pages, and payment processing.

SOLUTION

How did you find Trigma?

• Online Search
• Clutch Site

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

What was the size of Trigma’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We first hired Trigma to design an e-commerce website. Because of its user-friendly design, scalability, and ability to link with third-party tools and services, we thought Bubble.io was an excellent choice for e-commerce site development. The project typically involved several work areas, including requirement analysis, user interface design, database design, product management, shopping cart functionality, payment gateway integration, and order management.

In addition, to safeguard sensitive consumer information, the team optimized the website for search engines and secured it with comprehensive security measures. Key deliverables for the project included wireframes and design mockups, a database schema and data model, payment gateway integration, order management, and testing and debugging reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The success was shown by fulfilling our goal to get an attractive and user-friendly website that provides an excellent customer experience and drives sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was carried out professionally. The team also submitted the project timely with all the necessitated requirements.

What was your primary form of communication with Trigma?

In-Person Meeting

What did you find most impressive or unique about this company?

The teams' great expertise, professionalism, and strong leadership skills were impressive.

Are there any areas for improvement or something Trigma could have done differently?

We were happy with the inputs that the team put forth. The job was completed in the best possible manner.

BACKGROUND

Please describe your company and position.

I am the Flutter developer of Webastral Infotech

Describe what your company does in a single sentence.

It's a software company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• To streamline company procedures such as task assignments, approvals, and alerts, we contacted Trigma to develop and build a Web-based workflow management application using Bubble.io.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

What was the size of Trigma’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the web-based workflow management application included requirement analysis, user interface design, database design, workflow automation, user management, testing and debugging, and deployment and maintenance. Key deliverables for the project include a requirement analysis report, wireframes and design mockups, a database schema and data model, workflow logic and automation, and a maintenance plan. Technology Used - Bubble.io

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The success was shown by how effectively it helped the team and organization achieve their goals, improve productivity, and deliver value to stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on time. Our requirements were appropriately satisfied. We were given better alternatives and strategies to move on with the project.

What was your primary form of communication with Trigma?

Email or Messaging App

What did you find most impressive or unique about this company?

The team's customer-centric approach, strong leadership, culture, and agile decision-making were impressive.

Are there any areas for improvement or something Trigma could have done differently?

We were pleased with Trigma's work, strong leadership, and culture and recommend working with them.

BACKGROUND

Please describe your company and position.

I am the Quality Assurance of Planet Spark

Describe what your company does in a single sentence.

By profession, I am a Quality Assurance Tester and I work in the Education sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired Trigma to build an E-learning web app using Bubble.io

SOLUTION

How did you find Trigma?

• Online Search
• Clutch Site

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Company values aligned

What was the size of Trigma’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Before starting, the team got a clear idea of the platform's purpose and goals. A rough user flow diagram was sketched that showed how users would interact with the platform and what pages they would visit. With the user flows in place, they created the data structures to support the platform.

Using Bubble.io, they built beautiful, responsive designs using drag-and-drop tools. Once they built our platform, the team tested it thoroughly and refined it based on user feedback. They made sure everything worked as expected and that users found it easy to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• With Bubble.io, the team added pages and elements to the app, such as the home page, course catalog, course pages, and student dashboard. They built a functional product within the time frame and our budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They weren’t just delivering to our user acceptance criteria but rather pushing us during the development to consider other cases. The project was delivered on time and was carried out with a positive management style.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a fun and rewarding experience, and with the team’s proper planning and execution, they created a platform that's effective, user-friendly, and successful. We really felt like every member of their team brought their expertise and creativity to the table.

Are there any areas for improvement or something Trigma could have done differently?

Nothing as such. Everything was carried out efficiently. We’re hopeful that we’ll be able to work with them again

BACKGROUND

Please describe your company and your position there.

I work as a Quality Assurance Tester at a career consulting firm and have a clothing business in which I am a partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

Trigma provided web development services to us. To expand our business, we needed to design a website that presents all of our products aesthetically and offers consumers with a user-friendly interface.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched online and after having a chat with the team at Trigma we were convinced to go ahead with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team worked thoroughly on the website design, taking care that it aligns with the brand’s style. To create an interactive and responsive user interface, the website was coded in web technologies like CSS and HTML.

Using PHP the website was integrated with a database to store product information, customer data, and other relevant data. Focus was laid on E-commerce functionality, the website was equipped with functions of shopping cart, checkout process, payment gateway integration. Overall the project was carried out effectively.

How many people from the vendor's team worked with you, and what were their positions?

Front-end developer, Back-end Developer, Designer, Content writer, Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website involved a combination of great web design, development, e-commerce and marketing functions making it a successful website for a clothing store. To ensure customer satisfaction we provide good customer service and support as well.

Describe their project management style, including communication tools and timeliness.

A decision-making hierarchy was established for every project that clearly defined who owned which piece of the work. Everyone seemed to be on the same page, preventing miscommunication, and confusion. The project was delivered on time.

What did you find most impressive or unique about this company?

Thanks to the constructive project management strategy, the project was finished on time. The team was constantly present and did great work.

Are there any areas for improvement or something they could have done differently?

Everything was done in order with a clear communication path. Nothing could have been better.

BACKGROUND

Please describe your company and your position there.

I am working as a software developer in a Marketing firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

My company hired Trigma to team with us to build an app for our business services so that our clients can avail of our services, keep tabs on their project process, and contact us at any time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across Trigma Solutions through our online research. We also prefer to check the records of an IT company before we hire them, so we went on the Clutch as usual to see Trigma’s reviews; after thorough perusal, we were confident enough to pursue them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Trigma’s software developers conducted several calls with us to understand our expectations as well as requirements. In a condensed sense, we had discussions over the requirements, the UI/UX Design, the implementation timeline, testing, launch, as well as maintenance and support. Another major highlight of the project was that we required an app that functions on all mobile OS. So, the developers of Trigma suggested we go with Flutter.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma offered me a team of 6 experts:

• 2 senior developers
• junior developer
• 2 UI/UX designer
• pproject manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application turned out to be great. We really liked the navigation and the whole user experience it offers. We are also quite happy with the simplistic admin control of the app.

Describe their project management style, including communication tools and timeliness.

The style of management, as mentioned, was well-ordered. It is because of the professionalism adhered by them we were able to complete the project on time.

What did you find most impressive or unique about this company?

I was impressed by the expertise that the Trigma team possessed. The developers had a solution for every problem, along with a sophisticated execution process.

Are there any areas for improvement or something they could have done differently?

No, I believe not. I am impressed by the expertise that Trigma’s team possesses

BACKGROUND

Please describe your company and your position there.

I work as a Developer in a company providing Marketing services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

Trigma assisted us in leveraging cloud tools that can help assess and optimize marketing efforts to store data and place the right content at the right place and at the right time.

SOLUTION

How did you select this vendor and what were the deciding factors?

As per our research, Trigma seemed like a great IT company to go ahead with. They understood our requirements well and showed interest in the project's long-term success.

Describe the project in detail and walk through the stages of the project.

On properly defining the goals and objectives for using cloud technology in digital marketing, the team evaluated all the available cloud platforms and tools for marketing. They went ahead with choosing AWS as a solution because it offers multiple types of storage to choose from and is easily accessible as well.

The next step was developing a migration plan for moving data to the cloud while implementing security measures to ensure data privacy. The team also suggested using analytics tools within a cloud platform that would generate great insights that show the kind of content that can draw users in naturally.

Key Deliverables:

• Selection of appropriate cloud platform
• Secure and efficient migration of data and systems
• Implementation of security measures
• Regular performance reports and analytics
• Continuous optimization of cloud strategy and approach

Tech:

• Cloud computing platforms
• AWS Analytics and Reporting Tools
• Google Analytics

How many resources from the vendor's team worked with you, and what were their positions?

Around 7 people:

• 1 Project Manager
• 1Cloud Engineers
• 2 Developers
• 2 QA
• 1 Cloud security specialist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Implementing cloud platforms significantly eased the access and storage of data for our marketing team. As a result, they could use the data from anywhere and at any time, making working remotely more possible. It also provides data on how customers interact with the content and how marketers can adjust their strategy to gain more attention.

How effective was the workflow between your team and theirs?

Every team member had clear instructions and knew exactly how the task needed to be completed. All the operations were thus streamlined, and the effective collaboration among the team members resulted in better productivity

What did you find most impressive or unique about this company?

The team ensured regular evaluation and adjustments to the cloud strategy to ensure effectiveness and efficiency. In addition, their work ethic and project management skills made for a highly organized process.

Are there any areas for improvement or something they could have done differently?

Nothing at all. The company assisted in skillfully overcoming the minor obstacles that were there. It was effortless to follow along because the team was always present.

BACKGROUND

Please describe your company and your position there.

I'm a PM Consultant in a small software development firm. My duties involve managing the successful execution of projects within time and pre-decided budgets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma Solutions to build us a website that helps our suppliers and buyers keep track of their orders, financial accounts, and other legal obligations with us.

SOLUTION

How did you select this vendor and what were the deciding factors?

To hire someone for the job, I researched top web developers, and among a few names, Trigma Solutions showed up. We also checked the reviews and testimonials of the company and were impressed with the feedback it has received. So, we decided to contact them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website was suggested to be made using DotNET by the developer team of Trigma. We had a few pre-decided foundational requirements for the website that we communicated to the team; beyond that, we let them take full autonomy of technical aspects, design, functionality, etc.

The initial meetings with Trigma revolved around the scope, the user experience, options, the sitemap for the website, and additional features that could be potentially added. Then, the development phase started, where the team took on developing wireframes to build mockups for us and working on the database through APIs.

How many people from the vendor's team worked with you, and what were their positions?

Trigma provided me with a team of 4 experts: a Front-end developer, a Back-end .NET Developer, a UI/UX Designer, and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was incredibly functional and stable. I liked how the navigation turned out to be as well. We are satisfied with the end result, thanks to all the regular meetings with the developers and designers.

Describe their project management style, including communication tools and timeliness.

The project communication and execution were handled quite skillfully by the project manager of the team. Every time there was a new milestone achieved, a change made, or a new feature added to the website, it was communicated in a timely manner.

What did you find most impressive or unique about this company?

We were impressed by the amount of efficiency Trigma brings to the table. The developers of the company recommended several features for the website that we were quite happy to incorporate. Everything was achieved according to the timeline.

Are there any areas for improvement or something they could have done differently?

No, the project was carried out perfectly.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a healthcare company based in Florida, USA

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

Developing a health app for our patients to follow their activity, stress level, sleep, and nutrition

SOLUTION

How did you select this vendor and what were the deciding factors?

The portfolio (that may be fake) and the reviews on Clutch that misinformed us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing a health app for our patients to follow their activity, stress level, sleep, and nutrition by seeking data from Apple Health and Google Fit.

How many resources from the vendor's team worked with you, and what were their positions?

Managers and "developers."

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Be warned before you do business with Trigma. We are a healthcare company based in Florida, USA. Trigma signed an agreement with us to develop a health app for our company in 5 months for $30,000. Eight months later, after we paid a total of $11,000, we asked for proof of development and they informed us that they are unable to develop the app.

We requested a refund, as per the refund policy published on their website, and they refused to refund us any money. They have fraudulently obtained money from us for an app they can’t develop, and we are at this time taking legal action.

Describe their project management style, including communication tools and timeliness.

The management team deceived us for 8 months until we paid $11,000 and then informed us that they can't develop the app and refused to refund us any money

What did you find most impressive or unique about this company?

Their deception ability. All they care about is money.

Are there any areas for improvement or something they could have done differently?

This company should not fraudulently represent it self as an App Developer. The lack the skills and the honesty.

Company Responses

The vendor responded on December 23, 2022.

The client assigned us a fixed-price project and the payment structure was based purely on deliverables and milestones associated with each deliverable, where only on his approval he would release the milestone and that is exactly what happened. Later in the project after the successful delivery of 2 milestones and his approval, he changed the scope to an area which was technically not feasible.

Also, we presented the application in accordance with the negotiations done at the project's early stages, which were explicitly agreed upon. However, with time, the scope of work kept changing and was unrealistic to meet. Nevertheless, our team went out of their way to guarantee that the app was designed to meet his reasonable needs and was even delivered in six months where we absorbed all the cost and still tried to propose him realistic options but we believe that pausing the contract abruptly and then asking for refund was his personal  business decision and had nothing to do with our team's capabilities.