Trigma

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Silverback VIP which is a customer delivery application. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma Solutions?

We needed a team to assist with mobile app development.

SOLUTION

What was the scope of their involvement?

They built three separate mobile apps for iOS and Android that are integrated with one another. Their team used HTML. 

The first is for hotel chains, who put out services they want to advertise to people. There’s one for vendors, who post bills onto an app for consumers and an associate host app, like Lyft, and Uber. The final app is a marketplace for consumers where vendors post deals. 

What is the team composition?

The team size changed throughout the course of the engagement, depending on if we needed ad-hoc or not. It ranged from 4-12 people. Our main points of contact were the project manager, Ashok (Enterprise CRM), and Abhishek (Product Engineer).

How did you come to work with Trigma Solutions?

They were recommended by a couple of different people who had worked with them in the past.

How much have you invested with them?

We spent around $300,000.

What is the status of this engagement?

We began working together around January 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

There were several suggestions they made that were very helpful. They’ve done nothing but benefit us and help us move forward and excel in our goals.

How did Trigma Solutions perform from a project management standpoint?

They’re great. Communication is very good– we have daily calls. They’re very responsive and easy to understand. 

What did you find most impressive about them?

Their communication skills are impressive. We’ve not had any miscommunications, unlike our experience with prior offshore service providers. They have flown here to be part of meetings several times. I don’t think most companies would dedicate themselves to their clients the way Trigma does.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Be open and tell them everything. They’ll work hard to come up with solutions for you.

BACKGROUND

Please describe your company and your position there.

Well, at that go I was a Regional Sales Head with NxtGen Datacenter and Cloud Technologies Pvt Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

We collaborated with Trigma for Web Based Application which was supposed to be developed for one of our Government client.

What were your goals for this project?

The goals were to automate the workflow and also reduce the human intervention through an web designed app.

SOLUTION

How did you select this vendor?

We selected them as we felt Trigma potential in delivering the value to the client and also they were already doing many other projects for multiple Government departments. Their delivery phase, their capacity to sense what exactly client wants solution has to be build around the same

Describe the project in detail.

Automation of work process through web based app which will help the department in faster relay of services to its citizens.

What was the team composition?

Practice Head, Regional Sales Head, Project Lead (Trigma), Operations Head (Trigma), Government consultant (Client)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, client was well satisfied and Trigma work was appreciated a lot

How effective was the workflow between your team and theirs?

The workflow was such that Trigma built up an application & we worked on hosting the solution on Cloud. After effective testing on Cloud for continuous good period. The app was migrated on Cloud and DR was built around it again on Cloud

What did you find most impressive about this company?

Trigma has been in the market for long. They have good resources and a thorough internal workflow system. Through which the work or projects are very highly scrutinised as far their quality and delivery on time is concerned.

Are there any areas for improvement?

The areas of improvement I would suggest would be to expand to different territories and work for large scale projects which I know they can deliver. I am sure they would be thinking on these lines.

BACKGROUND

Please describe your company and position.

I am the Quality Engineer

Describe what your company does in a single sentence.

We are a trusted automotive solutions provider with over 40 years of industry experience, delivering precision, engineered components to leading OEMs and the aftermarket.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired AI team from Trigma to automate and improve our quality automation process using AI.
• The other goal was to reduce manual workflow and improve defect detection accuracy to streamline performance across operations.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work includes developing a multi agent AI quality inspection system where AI agents handles all the operations. The solution was designed to automate inspection workflows and and improve quality coordination across operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the implementation of this solution, we have saw faster inspection process, reduced manual workload and better accuracy in identifying quality issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The whole AI team worked really well. They got everything done at the right time. Their AI developers were very quick in bringing the change we needed.

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I must say their tech skills are excellent and they have developed solutions where agents can handle all the operations and can be tracked accordingly.

Are there any areas for improvement or something Trigma could have done differently?

There is no area of improvement, their continuous support services were proving their work very well. We were overall satisfied with the work done.

BACKGROUND

Please describe your company and position.

 I am the Senior UI/UX of an education company 

Describe what your company does in a single sentence.

We are higher education platform that help students explore global career and study opportunities through expert mentorship, guidance and access to top universities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We onboarded trigma to develop an ai powered mentor matching platform for our edtech ecosystem.
• Our main goal was to improve student mentor engagement and automate mentorship workflows.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The job involved handling the complete process of developing an intelligent mentor matching system, AI based recommendations, session tracking and automated summaries to streamline mentorship workflows. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This solution has improved overall mentor allocation efficiency and reduced the manual efforts to create a personalized platform for students.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team assigned on our project was very helpful and organized. They did everything at the right time and bring every change that we needed in the project.

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The tech skills of trigma are just excellent. They understood our problem well and delivered a solution that we needed. 

Are there any areas for improvement or something Trigma could have done differently?

There is no specific area of improvement. Their continuous support services are proving their work well.

BACKGROUND

Please describe your company and position.

I am the Medical Officer of a hospital.

Describe what your company does in a single sentence.

We are a leading multi-specialty healthcare provider, known for delivering advanced medical care across a wide network of hospitals and clinicals. Our expertise spans cardiology, neurology, orthopedics, and organ transplants, with a strong focus on patient care, innovation, and clinical excellence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired trigma to streamline our hospital operations and automate workflows related to appointment management, scheduling, patient flow and internal coordination.
• The second major goal was to integrate automation and build a system that supports departmental operations.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work includes developing a workflow management system that includes appointment scheduling, queue management, doctor calendar syncing, and automated follow ups. The solutions were particularly designed to reduce manual coordination and bring efficiency in workflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After bringing this platform into our system, the manual workload has significantly reduced and coordination between departments has improved. We have seen better appointment scheduling and better management of patient workflows. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma team has delivered the best work. They understand our requirements and created the solutions we needed. Even their team has actively helped us in the time of adoptions and using in our workflow operations.  

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

The best thing about Trigma is that they understood our internal operations fully. They not just delivered the solutionbut built the platform that aligns with workflows. 

Are there any areas for improvement or something Trigma could have done differently?

There were complications at the start of the project but the team handled them really well and delivered the solution as we wanted. 

BACKGROUND

Please describe your company and position.

I am the Associate Manager of Klynveld Peat Marwick Goerdeler

Describe what your company does in a single sentence.

AI - Powered console for smarter insights

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We onboarded trigma to help us analyze market data and apply those insights to our HNI portfolio. The main goal was to move our manual process and create more better and smart approach to financial advisory. We want a solution that could track market trends and help our wealth managers better understand portfolio performance and overall risk.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work involves building an AI powered wealth intelligence console that track market trends for better portfolio analysis. It mainly includes real time tracking, suggestions, a centralized dashboard user friendly platform interface for wealth managers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the successful completion, we have seen a significant change in our financial advice. We’ve seen consistency in recommendations being provided backed by structured insights rather than manual interpretation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma’s team was the best at their work. They worked according to our requirements and delivered the solution as we expected. They worked as per the timelines and were open to all the changes we needed in the solution.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

The thing we liked about trigma is the tailored approach. They made the complex process easier and helped us used in the best way.

Are there any areas for improvement or something Trigma could have done differently?

Minor complications were there in the beginning, but trigma handled it very well and provided the best solution.

BACKGROUND

Please describe your company and position.

 I am the Training & Development Manager of a training and internship platform.

Describe what your company does in a single sentence.

We are a trusted training and internship platform with 24+ years of excellence, helping students and professionals become industry ready through real projects. We deliver carrer focused training, internship, and job assistance by bridging the gap between education and real world skills. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired trigma to develop an application that can bring our learning resources and internship management into a single, unified platform. Our main goal was to eliminate fragmented structure and provide users with personalized learning paths.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work involved developing an learning based application that can personalize learning for users. It includes integration of ai powered skills assessment, internship recommendation engine, intelligent progress tracking, and a dashboard with real-time analytics. The team worked really well and delivered the application that improves the overall experience of our users.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch of the application, we have seen a significant improvement in user engagement. Learners can now receive better recommendations, and learning has also become more structured.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma’s team worked really well. They understood our idea completely and delivered the solution as we needed in a decided timeframe.  

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about trigma is their problem centric approach. Instead of direct implementation, they completely understood our idea and delivered a responsive solution. 

Are there any areas for improvement or something Trigma could have done differently?

There is no area of improvement, their continuous support services were helping really well and we were overall satisfied with the work done. 

BACKGROUND

Please describe your company and position.

I am the Studio Supervisor of Graspar

Describe what your company does in a single sentence.

We are an innovative edtech production company dedicated to revolutionize digital education. Our goal is to provide students with an interactive learning experience by making it more personalized.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We wanted to develop an AI powered learning assistant that can create personalized lessons based on student’s learning pace, and provide performance insights. The main aim was to make learning more engaging, and tailored to each student's needs.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

High ratings

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trigma’s project team worked dedicatedly to develop an ai powered learning assistant for students. They understand our idea and integrate best AI technology in our mobile app so we can track student's progress and make learning more effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the successful partnership with trigma, student engagement on our mobile app has increased. Students are finishing more lessons and loving this personalized way of learning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project team was awesome and easy to work with. They keep us informed about all the changes and work dedicatedly towards our project. Their team was quick to make every change that we needed in the product.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Our team was highly impressed with their deep knowledge of AI as they understood our vision correctly and delivered an effective solution. They made our app more user friendly so the student can easily learn the concepts.

Are there any areas for improvement or something Trigma could have done differently?

The solution provided by them is excellent and there is no change that we need. They reach out to us for every change and make it even easier with their continuous support.

BACKGROUND

Please describe your company and position.

I am the ASSISTANT PROFESSOR of an educational institution

Describe what your company does in a single sentence.

We are a leading educational institution committed to providing students with high-quality technical education. Our goal is to make our institution an ideal place for students to adopt professional skills that shape their desired career goals. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired trigma to integrate AI into our existing platform so we can make student learning more interactive and engaging. Their developers integrate AI powered chatbot for query resolution, ai generated study guide to help students learn quickly, and track academic performance.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

High ratings

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to improve our existing learning platform with ai integration and personalization. The project team has worked passionately and delivered a solution where students can learn smoothly and effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we have partnered with trigma, we have seen changes in student interaction and learning experience. Student’s queries are resolved in a much better way and searching time for learning material has also reduced. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very good in managing the project. We need the project as early as possible, they completely understand our requirements and delivered the project on time. They were very quick to every change we need in the project. 

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Our team is highly impressed by their in-depth understanding of AI technology and how they use it in our platform. They have provided the solution according to our needs and demands, and the whole project team is happy with the work. 

Are there any areas for improvement or something Trigma could have done differently?

There is no such improvement area, their ongoing customer support was always there to assist us. Overall, we are happy with the service they provided.