Trigma

BACKGROUND

Please describe your company and your position there.

We are running an IT company situated in India. I am working as a software developer in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We approached team Trigma to manage our digital advertising and marketing front as we are focusing on increasing our customer base this year. So, we wanted to hire an external professional team rather than in-house support.

SOLUTION

How did you select this vendor and what were the deciding factors?

We took our search online and went through review websites like Clutch as well as G2. According to our research, Trigma had positive reviews on most review websites. So naturally, we went on their website and read about their digital marketing services. Their services included just what we were looking for. We were also quite happy with the response and eagerness Team Trigma showed towards our emails and video call requests.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

As mentioned, we needed significant assistance in our digital marketing endeavors as our company plans to increase customer reach and traffic on our website. We discussed our short-term and long-term customer goals in precise numbers with the company's marketing manager. The marketing team of Trigma offered us several smart suggestions and even made sure to inculcate our competitors' strategies while formulating ours. They also suggested we automate our marketing flows using their expertise and knowledge software which was much appreciated.

How many resources from the vendor's team worked with you, and what were their positions?

We were given a team of 5 professionals for our project; they were an SEO specialist, two content writers/ marketers, a PPC manager, and a Digital Marketing Manager. The SEO specialist mainly formulated strategies with the Digital Marketing Manager, and the content writers mostly acted upon the plans mapped out. As the name suggests, the PPC manager took responsibility for inorganic marketing efforts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were quite pleased with the performance of Team Trigma. Their marketing efforts generated traffic to our online platforms at pace and consistently. We indeed look forward to continuing working with Trigma in the future.

How effective was the workflow between your team and theirs?

Working with Team Trigma has been a very insightful experience. Our company learned about many new methods and fashions in digital marketing. We appreciate how responsible the team was for the weekly tasks. Along with that, what kept us satisfied throughout was the team's constant effort to keep us updated and in the loop throughout.

What did you find most impressive or unique about this company?

The team gave their best and built the app with the utmost care, looking after every requirement of ours. Their optimistic "can do" attitude and wide range of expertise are unmatched. Their experience and knowledge in the digital marketing field proved to be beneficial for us.

Are there any areas for improvement or something they could have done differently?

Nothing as such, there were few ups and downs but the company helped solve those smartly. I wish we had started working with them a long time ago.

BACKGROUND

Please describe your company and your position there.

We are running a wholesale business and retail business in IT products. I am the project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma Solutions to develop a mobile app for our existing business. The main idea of the project was to increase our customers’ experience with our digital presence, and create a more direct marketing channel with them

SOLUTION

How did you select this vendor and what were the deciding factors?

We prefer to find professionals for our projects online. We researched top names on google and looked into their reviews first on google itself and then on review websites. We liked the reviews posted by their past customers especially for the services that we wished to employ them for. Reading about their experience in the mobility sector, we were quite confident in Team Trigma’s ability to take our project and deliver on time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We explained the project and our main expectations from the mobile app to Trigma professionals which were deduced and understood by them fairly easily. Thanks to the experience of app developers, the suggestions, designs, and functionality employed to the app were quite extraordinary. As suggested by their team, we went with a cross platform app for both our android and iOS using customers.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma offered us a team of 6 IT experts, the team included a project manager from their company who simplified the communication between our team and theirs. The other members included 3 developers, a designer and a QA tester to test the software and coordinate with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The mobile app turned out much better than our expectations. We are extremely happy with the appearance and design of the app. The performance and stability in terms of the ability to send push notifications, employ search features and navigation from one page to another.

Describe their project management style, including communication tools and timeliness.

The workflow of the project was quite seamless, thanks to the project manager of Trigma who constantly kept us updated with our project’s progress and our queries. We liked how systematically the project was divided into responsibilities and deadlines. We immensely appreciated all the video calls and communication lead by the team for our satisfaction.

What did you find most impressive or unique about this company?

We explained our main expectations from the mobile app to Trigma professionals, which they understood reasonably quickly. They are client-focused and results-oriented. The project development team extended suggestions as needed and were very professional throughout the project. Trigma's core strengths include excellent communication skills and professionalism.

Are there any areas for improvement or something they could have done differently?

There was nothing in the workflow that left us unsatisfied. Of course, there were a few roadblocks, but the company helped solve those smartly.

BACKGROUND

Please describe your company and your position there.

We are running an automobile manufacturing and sales business. I am the senior project manager in the company. I took the primary responsibilities of the project and overlooked relevant operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma Solutions to develop an intelligent website with a convenient layout, aesthetically pleasing visuals, and other on-site design elements. In addition, we wish to bring some of our operations to an online platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did our research online. Since this project was essential, we only surfed through big names. Trigma Solutions, as a result, was one of those names. We also liked the reviews it had online on Google and on Clutch itself. We even judged the company's expertise by their website and were impressed. Therefore, we contacted them to avail of their services.

Describe the project in detail and walk through the stages of the project.

We required the assistance of Team Trigma to build us a tech-savvy and responsive website that helps our retail buyers, as well as our suppliers, contact us. We wanted our website to be user-friendly along with security tech features. Team Trigma also gave us many suggestions that we quite happily accepted. For example, the inclusion of chatbots, extra CTA placements, forms, and SEO optimization.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma Solutions provided us with a team of 6 professionals, including two web designers, two coders, a project manager who communicated tech processes to our team, and a QA tester to test the software at each developmental stage.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website came out to be quite perfect. The website was made keeping all our focus points in mind. The website's easy navigation and overall design showed how skilled and precise the developers of Trigma are. Not just appearance-wise, the website had intricacies like a chatbot which exhibited stability and did not hinder the performance of the website.

How effective was the workflow between your team and theirs?

The workflow was smooth and effortless. The team assigned to cater to our needs was quite communicative. We liked the accountability of the team. All the queries, complaints, and discrepancies were timely sorted, which also led to the smooth completion of the project.

What did you find most impressive or unique about this company?

The level of Professionalism that the Team showed was commendable. They met all task deadlines. Also, the communication from the team members was great. They shared a daily progress report. They even provided suggestions on product improvement based on their market knowledge and delivered the product timely.

Are there any areas for improvement or something they could have done differently?

There was nothing as such. We worked together and were very satisfied with the Team's work. Everything appears to be in order. Working with the Team was an amazing experience.

BACKGROUND

Please describe your company and your position there.

I am the Owner of a Manufacturing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Team Trigma to migrate our application to Amazon Web Services (AWS) from the current server.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked before Trigma, where they helped us implement infrastructure automation. They showed great work ethics and flexibility towards the project in terms of making modifications to the plans and implementing them quickly to keep up with the pace. In addition, they clearly communicated the project plans and kept us updated. So, it seemed like the perfect choice!

Describe the project in detail and walk through the stages of the project.

We wanted to move our application to AWS. On meeting with the team, we discussed in detail the issues we were facing. The development team assisted us in moving the application to the new server and setting up the proper working environment. The team ensured smooth working on the new server and focused on fixing all our issues.

How many resources from the vendor's team worked with you, and what were their positions?

There was 1 project manager and two DevOps engineers working on this project. Also, from our end, we had 1 DevOps engineer to communicate the tasks and updates to team Trigma.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Earlier, we faced performance issues, but now our application is functioning with better speed and performance on the new Amazon server. Also, it has resulted in cost-saving and scalability.

How effective was the workflow between your team and theirs?

Trigma was great to work with. Their professional team was very responsive and kept us updated on the tasks. We had weekly meetings where they communicated regarding the task's status and the plans for upcoming weeks. We were consulted and involved by them throughout.

What did you find most impressive or unique about this company?

The team gave their best catering to every requirement of ours. The team's experience and knowledge in the field proved to be beneficial for us. Working with the team felt like a collaborative partnership.

Are there any areas for improvement or something they could have done differently?

Nothing as such, there were a few ups and downs, but the company tackled those smartly.

BACKGROUND

Please describe your company and your position there.

We are running a perfume chemical manufacturing business, and I am the business owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We contacted Trigma since we needed assistance building a functional mobile application and website. As our business is growing at a good pace, we must have a digital platform to manage our data and clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched review sites like Google, GoodFirms, and Clutch, among others. We noticed Trigma had a satisfying volume of positive reviews that piqued our interest. We contacted them and discussed our requirements in detail with their developers. We were happy with the response and insights they reverted. So, we handed them our project.

Describe the project in detail and walk through the stages of the project.

We required a team of web developers to build a simple yet powerful website that our clients can use to access our services, talk to our experts and learn about our services without tedious delays of to and fro communication. In addition, we aim to reduce the effort it takes our clients to place orders in our factories.

How many resources from the vendor's team worked with you, and what were their positions?

One project manager was leading the team and remained in contact with us regularly. The other important member was the POC, who explained all gradual progress made on the site and suggested additional features we could employ. The other members were the developers working under their guidance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website was very nicely put. We were exceedingly happy with the overall feel of our website, how the information was divided over several pages, and concise where necessary. The team suggested many items to add to our website, which we were quite delighted to agree to, like- customer testimonials and easily-navigated site maps guiding visitors to relevant information.

How effective was the workflow between your team and theirs?

Trigma had a very responsive and quick communication system. They consulted and involved us when every new change was proposed and implemented during the process.

What did you find most impressive or unique about this company?

Trigma's team introduced us to many smart tech options we inculcated in our app. We were highly delighted by their team's knowledge of all the relevant and latest tech. We handed over our project with a good level of confidence as Trigma's developers showed accountability during all meetings.

Are there any areas for improvement or something they could have done differently?

No, we were quite satisfied with their conduct.

BACKGROUND

Please describe your company and your position there.

We are a banking company, and I'm the Administrative officer there.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma to set up an interactive website for our company where our clients can avail of our services efficiently. We are planning on entering the digital banking arena.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched on review sites like Clutch and a few others. Trigma had a significant number of positive reviews. Also, we evaluated their website's quality, knowledge, and expertise concerning our project. Also, we liked how well they responded to our emails and were impressed by their communication skills. So, it seemed like the perfect choice!

Describe the project in detail and walk through the stages of the project.

We required a team of web developers to build a simple yet powerful website that our clients can use to access their accounts and perform other everyday banking activities with minimum effort. The project's main aim was to develop a user-friendly website. We also wish to use the website to communicate with our customers better.

How many resources from the vendor's team worked with you, and what were their positions?

We had a team of 6 people. There was one project manager who was leading the team. The other important member was the POC, who condensed all gradual progress made on the site and communicated with us regularly. The other members were the developers working under their guidance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were delighted with how the website design was architected. We could inculcate many one-click actions and simple internal page navigation. Moreover, we are very thankful to the team for providing top-class data privacy and security features on the site.

How effective was the workflow between your team and theirs?

As mentioned, Trigma established a very responsive and quick communication with us. We were consulted and involved by them every step of the way.

What did you find most impressive or unique about this company?

The tremendous amount of knowledge trigma possesses about their service made it very easy for us to understand what we needed on our digital platform. Besides that, they had a very patient and professional team that showed accountability throughout the process.

Are there any areas for improvement or something they could have done differently?

No, we were satisfied with their services.

BACKGROUND

Please describe your company and your position there.

I’m the lead recruiter for a hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma to develop a cloud based communication system for our website. The problem we were facing was we had messages on our websites coming from all over the place as we have multiple locations. We wanted there to be chatbot solution service that could direct their messages to the correct facilities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired a consulting firm and they gave a list of the suitable companies that could deliver our project. We then shortlisted five of them and then we took interviews. And finally we tumbled upon Trigma. Their extensive knowledge about the project and the presentation presented by them was just beautiful.

Describe the project in detail and walk through the stages of the project.

The project was to develop a cloud based communication system for our organization. The problem we were facing was we had messages on our websites coming from all over the place as we have multiple locations. We wanted there to be a solution that could direct their messages to the correct facilities. Trigma started out by building a AI based chatbot with the cloud based data management system for our website. They also used NLP for this chatbot to make the chatbot more user friendly.

How many resources from the vendor's team worked with you, and what were their positions?

We had 6 people working on this project with us. There were 2 people working in AI, 2 working with cloud integration and data management, 1 was our project manager and 1 was our POC.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

What Trigma did was amazing they built this automated chatbot system for our website. They made the communication easy and we were able to bifurcate our messages and help people.

How effective was the workflow between your team and theirs?

It was a delight working with Trigma. The workflow was seamless, and they were able to deliver the project on time. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt according to our needs.

What did you find most impressive or unique about this company?

The team extensive research and the way they were able to tackle all the problems along the way.

Are there any areas for improvement or something they could have done differently?

There were some ups and downs during the project but the way Trigma handled everything was seamless.

BACKGROUND

Please describe your company and your position there.

My role in the company is Business Sales Manager, where they design and implement a strategic sales plan that expands the company's customer base.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

Recently, we have decided to design and deploy a react web application using AWS Amplify. But, due to limited resources, our team decided to outsource this project to deploy it timely. We selected trigma solutions after conducting multiple interviews and live tests where their experts performed well. So we decided to hire them for our project.

SOLUTION

How did you select this vendor and what were the deciding factors?

Finding a trusted company is a daunting task. But our sales team did a great job. First, they did long research about the companies doing excellent job development on cloud and finally landed on trigma solutions. Then, after multiple interviews and meetings, we found trigma the best fit for this role due to the level of expertise and knowledge we were looking for.

Describe the project in detail and walk through the stages of the project.

Trigma solution has a great team of experts who dedicatedly worked only on our project from the beginning till the completion of the project. They did a requirement analysis and finalized the whole web app design, purpose-built databases, continuous integration, and continuous delivery (CI/CD). They also helped in application maintenance for at least two months, and that was a complimentary service that we received for trigma experts.

How many resources from the vendor's team worked with you, and what were their positions?

They assigned us a team of web app developers, two AWS cloud experts, and a testing team for this project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered videos of the whole work process and showed us work progress on Zoom calls. Their app developers gave us a brief of the project and its shortcomings and provided valuable insights for creating more interactive designs.

How effective was the workflow between your team and theirs?

The workflow was smooth and the working experience with their Trigma experts was virtually amazing.

What did you find most impressive or unique about this company?

Their regularity, instant response, and support channels are the most impressive part of this company.

Are there any areas for improvement or something they could have done differently?

No one is perfect, but we didn't feel anything where they could improve or focus more.

BACKGROUND

Please describe your company and your position there.

We are a company who deals with data performance analysis to make the best business decisions and I employed as an executive manager in my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma to develop an iOS web application where vendors can list their services to reach maximum audiences and consumers can find services at very affordable cost.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Trigma solutions after rounds a few rounds of interviews. We were trying to find a firm who can deliver exactly what we're looking for and have a positive approach towards the requirements.

Describe the project in detail and walk through the stages of the project.

They delivered vendor-based web applications where vendors can register their services and promote them online on the applications only to get notified by the users. They can communicate via this platform, and they have an option to send a message. We first cleared all the requirements from our end, where we shared some wireframes and reference designs. Our project manager shared the first iterations of mockups, and we moved forward with the development after all the mockups were finalized. They used Swift to develop my app.

How many resources from the vendor's team worked with you, and what were their positions?

We had a conversation with the project manager and a team of iOS developers, graphics designers and quality analysis experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Team trigma developed the application on time, and the app is live now.

How effective was the workflow between your team and theirs?

We faced difficulty at the beginning of the project but after a few conversations and meetings, things aligned successfully. The whole discussions and documentation happened via email and Skype between the teams.

What did you find most impressive or unique about this company?

I appreciate the quality of work they delivered to us. They deserve five stars for sure.

Are there any areas for improvement or something they could have done differently?

It was a pretty straightforward project, and they executed it in line with our timelines.

BACKGROUND

Please describe your company and your position there.

I am a senior sales manager at software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma for the process automation for data & cloud services for my company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Trigma solutions due to their potential and experience in cloud service. We conducted interviews and video meetings before deciding on the perfect resources for this work. And we are glad to share that Trigma is one of the best for this role.

Describe the project in detail and walk through the stages of the project.

Our company wanted to automate our data on to cloud and moves to automation when it comes to managing our data and which would help us setup our cloud offices but we know the process of automation is a complex task, especially when it comes to cloud, but trigma experts did it very well without any hassle. They shared every important detail and completed the project in small segments, which was attractive for us.

How many resources from the vendor's team worked with you, and what were their positions?

They assigned me a team of 3 cloud computing experts, one business analyst, and 2 automation experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The trigma experts contributed to our business success by ending the project on time and providing easy to access monthly reports through videos and Google sheets, which added value to our work and business.

How effective was the workflow between your team and theirs?

My whole team and I collaborated with trigma for this project, and it was a great working experience with their team members. They always helped our team and provided solutions to our problems.

What did you find most impressive or unique about this company?

Well, honestly, I have been following their work for a pretty long time. I appreciate the vision of trigma to provide quality to customers, which is the most impressive thing about trigma.

Are there any areas for improvement or something they could have done differently?

I didn’t feel anything for now.