Trigma

BACKGROUND

Please describe your company and your position there.

I'm a PM Consultant in a small software development firm. My duties involve managing the successful execution of projects within time and pre-decided budgets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma Solutions to build us a website that helps our suppliers and buyers keep track of their orders, financial accounts, and other legal obligations with us.

SOLUTION

How did you select this vendor and what were the deciding factors?

To hire someone for the job, I researched top web developers, and among a few names, Trigma Solutions showed up. We also checked the reviews and testimonials of the company and were impressed with the feedback it has received. So, we decided to contact them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website was suggested to be made using DotNET by the developer team of Trigma. We had a few pre-decided foundational requirements for the website that we communicated to the team; beyond that, we let them take full autonomy of technical aspects, design, functionality, etc.

The initial meetings with Trigma revolved around the scope, the user experience, options, the sitemap for the website, and additional features that could be potentially added. Then, the development phase started, where the team took on developing wireframes to build mockups for us and working on the database through APIs.

How many people from the vendor's team worked with you, and what were their positions?

Trigma provided me with a team of 4 experts: a Front-end developer, a Back-end .NET Developer, a UI/UX Designer, and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was incredibly functional and stable. I liked how the navigation turned out to be as well. We are satisfied with the end result, thanks to all the regular meetings with the developers and designers.

Describe their project management style, including communication tools and timeliness.

The project communication and execution were handled quite skillfully by the project manager of the team. Every time there was a new milestone achieved, a change made, or a new feature added to the website, it was communicated in a timely manner.

What did you find most impressive or unique about this company?

We were impressed by the amount of efficiency Trigma brings to the table. The developers of the company recommended several features for the website that we were quite happy to incorporate. Everything was achieved according to the timeline.

Are there any areas for improvement or something they could have done differently?

No, the project was carried out perfectly.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a healthcare company based in Florida, USA

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

Developing a health app for our patients to follow their activity, stress level, sleep, and nutrition

SOLUTION

How did you select this vendor and what were the deciding factors?

The portfolio (that may be fake) and the reviews on Clutch that misinformed us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing a health app for our patients to follow their activity, stress level, sleep, and nutrition by seeking data from Apple Health and Google Fit.

How many resources from the vendor's team worked with you, and what were their positions?

Managers and "developers."

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Be warned before you do business with Trigma. We are a healthcare company based in Florida, USA. Trigma signed an agreement with us to develop a health app for our company in 5 months for $30,000. Eight months later, after we paid a total of $11,000, we asked for proof of development and they informed us that they are unable to develop the app.

We requested a refund, as per the refund policy published on their website, and they refused to refund us any money. They have fraudulently obtained money from us for an app they can’t develop, and we are at this time taking legal action.

Describe their project management style, including communication tools and timeliness.

The management team deceived us for 8 months until we paid $11,000 and then informed us that they can't develop the app and refused to refund us any money

What did you find most impressive or unique about this company?

Their deception ability. All they care about is money.

Are there any areas for improvement or something they could have done differently?

This company should not fraudulently represent it self as an App Developer. The lack the skills and the honesty.

Company Responses

The vendor responded on December 23, 2022.

The client assigned us a fixed-price project and the payment structure was based purely on deliverables and milestones associated with each deliverable, where only on his approval he would release the milestone and that is exactly what happened. Later in the project after the successful delivery of 2 milestones and his approval, he changed the scope to an area which was technically not feasible.

Also, we presented the application in accordance with the negotiations done at the project's early stages, which were explicitly agreed upon. However, with time, the scope of work kept changing and was unrealistic to meet. Nevertheless, our team went out of their way to guarantee that the app was designed to meet his reasonable needs and was even delivered in six months where we absorbed all the cost and still tried to propose him realistic options but we believe that pausing the contract abruptly and then asking for refund was his personal  business decision and had nothing to do with our team's capabilities.
 

BACKGROUND

Please describe your company and your position there.

I work as a Digital Marketer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

I approached Trigma Solutions to build an antivirus cloud application for the premium security of my personal and professional data.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had already heard about Trigma from various sources, which were all positive reviews. I went through their website to read about the company’s past projects. I was fairly impressed by the technology they have expertise in and their overall experience.

Describe the project in detail and walk through the stages of the project.

I required Trigma to automate offloading antivirus workloads to a cloud-based server instead of bogging down my devices along with my clients. The developers suggested adding behavioral-based scanning to spot new threats and inculcate machine learning, artificial intelligence, and other tech to evolve protection against threats.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma offered me a team of 4 experts: a project manager, two .NET Core coders, and a QA tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I appreciate the support given by the developers of Trigma, who was available at my beck and call most times. The software scans the entire computer, specific folders, and detailed reports and neutralizes the quarantined files until asked to restore. Some unique features include the UI; the software splits tasks in a most user-friendly manner than any other software I have used.

How effective was the workflow between your team and theirs?

I admire the plan formulated by the project. The project commenced in a highly organized way. I believe it was the sole reason that the project got completed timely. The approach and tools used in communication also helped keep the discrepancies at bay.

What did you find most impressive or unique about this company?

The most impressive thing about Trigma was the expertise on the tech that was employed in the project. I was deeply impressed by the suggested features added to the software by the developers.

Are there any areas for improvement or something they could have done differently?

I was satisfied with how the project turned out to be.

BACKGROUND

Please describe your company and your position there.

I am a freelancing SEO expert who has been dispensing the services for five years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

I approached Trigma for the development of a hybrid application that will be an online platform for SEO freelancers and other digital marketing freelancers.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected Trigma because of the references received from my fellow SEO peers. I have heard nothing but positive things about the company. Also, I am aware that the company has been offering its services for more than a decade, so I naturally went for Trigma.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The application was required to be hybrid. That is, I wanted the app to be launched on both iOS and Android users. The app allows digital marketing freelancers to make their profiles, offer their services, display their portfolio, hourly, weekly, or monthly charges, and other relevant information. Trigma’s developers made the interface extraordinarily smooth and easy to use; they even added some features to the app which I found quite insightful.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma offered me a team of 6 experts: a project manager, two .NET developers, two Content writers, and a UI/UX designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application was up and running around the deadline that was decided for the project. The application was made with the capacity to be scalable. I was completely satisfied with the functionality of the app as well. The company is even offering me ASO services for a few months to kickstart the app performance.

Describe their project management style, including communication tools and timeliness.

The project manager was incredibly cooperating. I really liked how the communication was conducted with the whole team. Thankfully, the project was done according to the timeline and before the deadline.

What did you find most impressive or unique about this company?

I was quite impressed by the expertise of the .NET developers. They brought all my ideas into reality using their programming languages, which I am incredibly grateful for. I'm sure it is only courtesy of the vast experience they possess.

Are there any areas for improvement or something they could have done differently?

Everything went according to the plan laid out, so I believe not. Thankfully, the project was done according to the timeline and before the deadline.

BACKGROUND

Please describe your company and your position there.

I am the Sales Manager of a Creative Tech & Branding Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

I hired Trigma Solutions to build big data analysis cloud software to manage the sensitive data records of my projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had to do thoughtful research online as this is my first tech endeavor. I went on trustable review websites and landed on Clutch. There, I learned about Trigma and was impressed by the experience portrayed in its portfolio.

Describe the project in detail and walk through the stages of the project.

I required the software to be able to analyze extensive data with an unlimited storage capacity. The software was also required to make predictions based on the stored data. The team decided to employ (PaaS) to compute average write on various sizes of datasets.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma gave us a team of 5 experts: a project manager, one web designer, two .NET Core coders, and a QA tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were delighted with the results. I liked how user-friendly the software came out to be. The software includes tools for model management and data pipelines that let us create, experiment, and publish models and monitor our stores’ performance.

How effective was the workflow between your team and theirs?

Fortunately, the workflow was quite well managed. The work plans were designed in a professional manner that kept most of my worries at bay.

What did you find most impressive or unique about this company?

The most impressive thing about Trigma was the professionalism they adhered to every step of the way. Any new changes in the plan or weekly updates were communicated in a simple manner. I appreciate the sense of responsibility the developers possessed regarding any small deviation in plans.

Are there any areas for improvement or something they could have done differently?

No, I believe not. Everything was carried out in an organized and proper manner.

BACKGROUND

Please describe your company and your position there.

I am an assistant manager of a retail chain. Most of our branches are located in Punjab. I mostly manage the operational aspect of the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

Since our business has expanded enough to operate in farther regions. We hired Trigma Solutions to develop a web application that is made on an ASP.NET platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Instinctively, I googled some trustworthy .NET Core software developers. I also prefer to go on sites like Clutch, Upwork, and other review websites to explore my options. Trigma was a website that had the right amount of expertise and experience. We also appreciated the responsiveness of the company and the detailed insights they gave us. So, after attending a call or two with them, we were quite optimistic about them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a basic understanding of what technology we desired to employ for our web application, that is, .NET Core. We also required them to build the web app with compatibility on multiple platforms and architecture, namely Windows, macOS, Linux, x86, and ARM. Other requirements included the features of the web application, for example, all the basic functions and options people find on most e-commerce websites.

How many people from the vendor's team worked with you, and what were their positions?

Trigma provided us with a team of 6 experts: a project manager, two web designers, two .NET Core coders, and a QA tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were greatly satisfied with the result. As mentioned, the web application included all the features we required to inculcate. The website's navigation, functionality, and scalability were well taken care of while the project was developing.

Describe their project management style, including communication tools and timeliness.

We really liked the organized manner that Trigma’s team followed from start to end. The plan laid out by them for the execution of the project showed us how experienced their developers are. The project manager also made things quite smooth for us by providing us with detailed documents and keeping the communication comprehensive. The team ensured the timely delivery of the project.

What did you find most impressive or unique about this company?

The most impressive thing about Trigma was the quality of the services they provided. We enjoyed working with them every step of the way as they took our expectations into consideration while adding a new thing to the work plan or to the web application itself.

Are there any areas for improvement or something they could have done differently?

No, I wouldn't imagine so.

BACKGROUND

Please describe your company and your position there.

I am the content writer in the IT department of one of the leading schools in North India. We have branches in all major cities in the North, and we are set to expand to even more remote regions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma to design and develop a well-functioning and effective website for our daily relevant operations. We required a scalable website to include our major services and make them accessible to our distant parties.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were given a few references from our acquainted schools and their IT department. Therefore, we decided to go with Trigma right away as the references were all positive. The attributes that made us finalize the project with Trigma were their responsiveness and expertise. We appreciated the insightful suggestions their .NET Core developer gave us in regards to the technological aspect as well as their designers in regards to user experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required the website to include our major services and make them accessible to our distant parties. We also wanted the website to be scalable as we expect run operations in larger frequency as time passes and even plan to add extra features with increasing use. The .NETCore developers laid a list of basic features that a school website should have and suggested some advanced ones to give us an edge. This is something we appreciated the most.

How many people from the vendor's team worked with you, and what were their positions?

Trigma provided us with a team of 5 experts, which were, a project manager, one web designer, two .NET Core coders, and final support from a QA tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website turned out exactly how we wanted it to. The suggestions that were given from Trigma’s side included the addition of a chatbot for people who wish to ask some frequently asked questions, a modern navigation menu, and several CTAs.

Describe their project management style, including communication tools and timeliness.

The project management style was very positive, the team moved further in the project with a clear vision and goal. They were responsive, communicative, and delivered our project timely. They managed all the tasks while prioritizing the important tasks over others.

What did you find most impressive or unique about this company?

The most impressive thing about Trigma was the availability of the team. We liked how easy the team made it for us to have a meeting with them. There were no delays in the communication and ergo the execution of plans.

Are there any areas for improvement or something they could have done differently?

Fortunately, we didn't experience any discrepancies.

BACKGROUND

Please describe your company and your position there.

We are running an IT company situated in India. I am working as a software developer in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We approached team Trigma to manage our digital advertising and marketing front as we are focusing on increasing our customer base this year. So, we wanted to hire an external professional team rather than in-house support.

SOLUTION

How did you select this vendor and what were the deciding factors?

We took our search online and went through review websites like Clutch as well as G2. According to our research, Trigma had positive reviews on most review websites. So naturally, we went on their website and read about their digital marketing services. Their services included just what we were looking for. We were also quite happy with the response and eagerness Team Trigma showed towards our emails and video call requests.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

As mentioned, we needed significant assistance in our digital marketing endeavors as our company plans to increase customer reach and traffic on our website. We discussed our short-term and long-term customer goals in precise numbers with the company's marketing manager. The marketing team of Trigma offered us several smart suggestions and even made sure to inculcate our competitors' strategies while formulating ours. They also suggested we automate our marketing flows using their expertise and knowledge software which was much appreciated.

How many resources from the vendor's team worked with you, and what were their positions?

We were given a team of 5 professionals for our project; they were an SEO specialist, two content writers/ marketers, a PPC manager, and a Digital Marketing Manager. The SEO specialist mainly formulated strategies with the Digital Marketing Manager, and the content writers mostly acted upon the plans mapped out. As the name suggests, the PPC manager took responsibility for inorganic marketing efforts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were quite pleased with the performance of Team Trigma. Their marketing efforts generated traffic to our online platforms at pace and consistently. We indeed look forward to continuing working with Trigma in the future.

How effective was the workflow between your team and theirs?

Working with Team Trigma has been a very insightful experience. Our company learned about many new methods and fashions in digital marketing. We appreciate how responsible the team was for the weekly tasks. Along with that, what kept us satisfied throughout was the team's constant effort to keep us updated and in the loop throughout.

What did you find most impressive or unique about this company?

The team gave their best and built the app with the utmost care, looking after every requirement of ours. Their optimistic "can do" attitude and wide range of expertise are unmatched. Their experience and knowledge in the digital marketing field proved to be beneficial for us.

Are there any areas for improvement or something they could have done differently?

Nothing as such, there were few ups and downs but the company helped solve those smartly. I wish we had started working with them a long time ago.

BACKGROUND

Please describe your company and your position there.

We are running a wholesale business and retail business in IT products. I am the project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma Solutions to develop a mobile app for our existing business. The main idea of the project was to increase our customers’ experience with our digital presence, and create a more direct marketing channel with them

SOLUTION

How did you select this vendor and what were the deciding factors?

We prefer to find professionals for our projects online. We researched top names on google and looked into their reviews first on google itself and then on review websites. We liked the reviews posted by their past customers especially for the services that we wished to employ them for. Reading about their experience in the mobility sector, we were quite confident in Team Trigma’s ability to take our project and deliver on time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We explained the project and our main expectations from the mobile app to Trigma professionals which were deduced and understood by them fairly easily. Thanks to the experience of app developers, the suggestions, designs, and functionality employed to the app were quite extraordinary. As suggested by their team, we went with a cross platform app for both our android and iOS using customers.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma offered us a team of 6 IT experts, the team included a project manager from their company who simplified the communication between our team and theirs. The other members included 3 developers, a designer and a QA tester to test the software and coordinate with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The mobile app turned out much better than our expectations. We are extremely happy with the appearance and design of the app. The performance and stability in terms of the ability to send push notifications, employ search features and navigation from one page to another.

Describe their project management style, including communication tools and timeliness.

The workflow of the project was quite seamless, thanks to the project manager of Trigma who constantly kept us updated with our project’s progress and our queries. We liked how systematically the project was divided into responsibilities and deadlines. We immensely appreciated all the video calls and communication lead by the team for our satisfaction.

What did you find most impressive or unique about this company?

We explained our main expectations from the mobile app to Trigma professionals, which they understood reasonably quickly. They are client-focused and results-oriented. The project development team extended suggestions as needed and were very professional throughout the project. Trigma's core strengths include excellent communication skills and professionalism.

Are there any areas for improvement or something they could have done differently?

There was nothing in the workflow that left us unsatisfied. Of course, there were a few roadblocks, but the company helped solve those smartly.

BACKGROUND

Please describe your company and your position there.

We are running an automobile manufacturing and sales business. I am the senior project manager in the company. I took the primary responsibilities of the project and overlooked relevant operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma Solutions to develop an intelligent website with a convenient layout, aesthetically pleasing visuals, and other on-site design elements. In addition, we wish to bring some of our operations to an online platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did our research online. Since this project was essential, we only surfed through big names. Trigma Solutions, as a result, was one of those names. We also liked the reviews it had online on Google and on Clutch itself. We even judged the company's expertise by their website and were impressed. Therefore, we contacted them to avail of their services.

Describe the project in detail and walk through the stages of the project.

We required the assistance of Team Trigma to build us a tech-savvy and responsive website that helps our retail buyers, as well as our suppliers, contact us. We wanted our website to be user-friendly along with security tech features. Team Trigma also gave us many suggestions that we quite happily accepted. For example, the inclusion of chatbots, extra CTA placements, forms, and SEO optimization.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma Solutions provided us with a team of 6 professionals, including two web designers, two coders, a project manager who communicated tech processes to our team, and a QA tester to test the software at each developmental stage.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website came out to be quite perfect. The website was made keeping all our focus points in mind. The website's easy navigation and overall design showed how skilled and precise the developers of Trigma are. Not just appearance-wise, the website had intricacies like a chatbot which exhibited stability and did not hinder the performance of the website.

How effective was the workflow between your team and theirs?

The workflow was smooth and effortless. The team assigned to cater to our needs was quite communicative. We liked the accountability of the team. All the queries, complaints, and discrepancies were timely sorted, which also led to the smooth completion of the project.

What did you find most impressive or unique about this company?

The level of Professionalism that the Team showed was commendable. They met all task deadlines. Also, the communication from the team members was great. They shared a daily progress report. They even provided suggestions on product improvement based on their market knowledge and delivered the product timely.

Are there any areas for improvement or something they could have done differently?

There was nothing as such. We worked together and were very satisfied with the Team's work. Everything appears to be in order. Working with the Team was an amazing experience.