Towa - Nearshore Software Excellence, 9 Reviews, Address, Data & More

Nearshore Software Engineering Warriors™

Towa helps Small and Medium-sized companies to:

📈 Improve the overall software development process
💡 Reduce drastically technical debt
⚙️ Improve the engineering standards and current productivity
🥷🏻 Nearshore Software Factory from Mexico in your timezone

Our Clients receive an all-in-one solution: we build, operate, and manage a Software Engineering Warrior™ Team to take care of all software development processes, so you can relax. 😌

Min project size
$25,000+
Hourly rate
$25 - $49 / hr
Employees
50 - 249
Locations
San Pedro Garza García, Mexico
Year founded
Founded 2002
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 4.8 /5

What Clients Have Said

Towa - Nearshore Software Excellence offers competitive pricing that fits client budgets, with a strong emphasis on value for cost. Clients report satisfaction with project outcomes, timely delivery, and effective communication, highlighting their ability to scale teams as needed.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 6 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Managed IT Services Packages

starting at $7,000/month

Software Development Packages

starting at $16,800/month

IT Staffing Packages

starting at $7,000/month

Website Development Packages

starting at $18,480/month

Mobile App Development Packages

starting at $27,720/month

E-Commerce Dev Packages

starting at $18,480/month

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Towa - Nearshore Software Excellence Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Timely and Within Budget Delivery

Multiple clients praised Towa for consistently delivering projects on time and within budget, showcasing their reliability and efficiency.
Positive Client Feedback and Referrals

Many clients found Towa through referrals and previous positive experiences, indicating strong word-of-mouth reputation and client satisfaction.
Areas for Improvement: UX Focus

One client suggested that Towa could improve by incorporating a stronger focus on user experience (UX) earlier in the development process, though they promptly addressed the concern when raised.
High Customer Satisfaction Ratings

Towa's helpdesk services received high customer satisfaction ratings, with scores as high as 4.8 out of 5 stars, reflecting their quality and responsiveness.
Effective Use of Agile and Waterfall Methodologies

The company effectively employed both Agile and Waterfall methodologies, ensuring projects were completed efficiently and met client expectations.
Effective Project Management

Towa demonstrated effective project management, delivering items on time and maintaining consistent communication, which was key to their clients' satisfaction.

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Towa - Nearshore Software Excellence Reviews

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IT Staff Augmentation
$1,000,000 to $9,999,999
Apr. 2017 - Nov. 2023

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"We were pleased with their consistent communication and high quality of deliverables."

Jun 6, 2024

Director of Delivery Channels, FinTech Company

Rogelio Garza

Financial services
Monterrey, Mexico
5,001-10,000 Employees
Online Review
Verified

Towa - Nearshore Software Excellence sourced around 40 specialists for a fintech company. This included helping expand the capacity of the client's delivery channel development and building mobile and web apps.

Towa - Nearshore Software Excellence delivered high-quality deliverables with minimal deviation on time and within budget, helping the client achieve productive releases. The team ensured smooth collaboration, maintained consistent communication, and followed the waterfall and agile methodologies.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Delivery Channels of a FinTech Company

Describe what your company does in a single sentence.

My company provides technology services to financial services companies, specializing in payment solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Enhance project development capabilities in the Delivery Channels domain
Create specialized work units focused on providing expertise for distinct channels, such as Web, ATMs, and Mobile.

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral

Why did you select Towa - Nearshore Software Excellence over others?

High ratings
Close to my geographic location
Pricing fits our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Leaders with a positive image in the industry

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

Our primary objective was to expand the project management capacity for Delivery Channel Development, initially from handling 2 active projects to over 20 simultaneously. To achieve this goal, we sought the services of Towa.
In collaboration, we conducted a team selection process, hiring approximately 40 individuals for the Mobile, Bank Branches, Web, ATMs, and POS channels. Within four months, we had assembled complete teams and were producing code for various platforms (Java, RPG, Delphi, .net), exceeding the institution's commitments.

Among the deliverables, the mobile application was released, the payment media transactional switch and ATMs Authentic controller were released, several versions of the WEB application and the branch system were released, the functional analysis and detailed design for the bank's new web application were delivered, among other developments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were primarily the productive release of the developments. In this case, all the projects we carried out with Towa were completed on time and within budget, with minimal deviations. For intermediate progress, common project control tools were used under the waterfall and agile methodologies, and TSP practices were used in parallel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The projects we worked on with Towa were mostly delivered on time and within scope, maintaining continuous contact with team leaders at the slightest deviation. The work teams were formed in a mixed manner that allowed us to be very well aligned with the established objectives.

What was your primary form of communication with Towa - Nearshore Software Excellence?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were pleased with their consistent communication and high quality of deliverables. Not to forget their adherence to established methodologies

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

The personnel selection process could be improved overall, although it is one of Towa's strengths and competitive advantages, it can be even better.

RATINGS

5.0

DevOps Managed Services IT Managed Services IT Staff Augmentation
$1,000,000 to $9,999,999
Jan. 2020 - Jan. 2023

4.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Together, the team and we managed any situation successfully."

Aug 14, 2024

Service Delivery Manager, Banco BASE

Jose Reyes

Financial services
Mexico
1,001-5,000 Employees
Online Review
Verified

A bank hired Towa - Nearshore Software Excellence to provide outsourced IT support and DevOps services. The team was proficient in .NET, C#, and Microsoft SQL. and handled tickets, migrations, and maintenance.

Towa - Nearshore Software Excellence received positive feedback, and the team scaled up to be mixed in-house and staffing collaborators. They were attentive to needs and cared for the collaborators personally and professionally. Their responsiveness and flexibility were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Service Delivery Manager of Banco BASE

Describe what your company does in a single sentence.

At Banco BASE we understand the challenges of international trade and the daily tasks of those who run a company's treasury, which is why our difference lies in service and in supporting our clients to take advantage of the best opportunities through fast, efficient and affordable solutions. Banking services for corporations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Banco BASE, needed to build a support team, for daily operations support. Service level 2 and 3 types of tickets.
The team needed to be proficient in .NET, C#, MS SQL, and top customer service attitude.
The team needed to be set on a strict timeline, scaling from 3 to 10 support engineers in the upcoming months.
We need top-quality individuals, fast learners, and self-thoughts, with the right mindset.
More than 100 business applications

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral
Other

Why did you select Towa - Nearshore Software Excellence over others?

Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Daily ticket handling.
Migrations and updates.
Maintenance routines for databases
Weekly activity reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team was recognized for the value delivered.
Business managers request to keep the engineers after a period of time as in-house.
The team scaled up to be a mix of in-house and staffing collaborators.
The best engineers were promoted and skilled up to earn more responsibilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The account executive was very supportive and attentive to our needs, helping to provide insights and solutions. They worked as a true partner, taking care of the well-being of the team collaborators professionally and personally.

What was your primary form of communication with Towa - Nearshore Software Excellence?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The team responded well to time schedule changes and flexibility to work during night time and other weekend times occasionally for migration support. Together, the team and we managed any situation successfully.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

Great support team, we are fully satiesfied and totally recommend theirs professional services.

RATINGS

4.0

Custom Software Development
Confidential
Aug. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Towa has been instrumental as our development partner for Odyssey."

Jun 10, 2024

President, Marketing Ideas For Printers

Dave Hultin

Advertising & marketing
Fargo, North Dakota
11-50 Employees
Online Review
Verified

Towa - Nearshore Software Excellence works with a marketing agency to develop their Cloud-based solution. They've re-engineered the system architecture and implemented new functionalities and marketing tools.

Towa - Nearshore Software Excellence's has increased the solution's functionality, user capacity, and performance and reduced post-launch bugs. The team manages their tasks well and promptly responds to needs and concerns. Their excellent development support makes them stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Marketing Ideas For Printers

Describe what your company does in a single sentence.

We help commercial printers sell more printing by providing them with marketing and technology solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

We hired Towa to develop and enhance Odyssey 2, our cloud-based Print MIS, ensuring it meets the needs of modern print businesses.
Towa was tasked with providing high-quality software development to ensure seamless integration of our MIS tools with existing systems.
A key objective was to accelerate the time-to-market for Odyssey 2 by leveraging Towa’s expertise in software development and project management.

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral

Why did you select Towa - Nearshore Software Excellence over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Towa has been instrumental as our development partner for Odyssey, a cloud-based Print Management Information System (MIS) designed to integrate traditional MIS functionalities with innovative marketing strategies. The scope of their work encompassed the complete redevelopment of Odyssey, transitioning from our initial internal development team’s efforts to a professional, robust solution that meets our high standards.

Key Deliverables:

System Architecture & Design: Towa re-engineered the entire system architecture to ensure scalability, security, and performance. This included designing a cloud-based infrastructure capable of handling large volumes of data and user interactions seamlessly.
Core Print MIS Features: Development of essential Print MIS functionalities, including job management, scheduling, estimating, inventory control, and accounting integration. These tools are crucial for managing the production process efficiently.
Marketing Integration Tools (in progress): Integration of advanced marketing tools within the MIS to help printers turn prospects into customers and retain them. This includes CRM capabilities, marketing campaign management, and analytics to track campaign effectiveness.
User Interface & Experience: Creation of an intuitive and user-friendly interface that ensures ease of use for our clients. The focus was on delivering a seamless experience across various devices, including desktops and mobile devices.
API Development: Development of robust APIs to facilitate seamless integration with third-party applications and services, enabling our clients to extend the functionality of Odyssey as needed.
Quality Assurance & Testing: Comprehensive testing and quality assurance processes to ensure the reliability and stability of the system. This included automated testing, user acceptance testing (UAT), and continuous performance monitoring.
Ongoing Support & Maintenance: Ongoing support and maintenance services to ensure the system remains up-to-date with the latest features and security patches. Towa’s team has been highly responsive and proactive in addressing any issues that arise.
Towa’s expertise and dedication have been pivotal in transforming Odyssey into a leading Print MIS solution that not only meets but exceeds industry standards. Their collaborative approach and commitment to excellence have made them a valued partner in our journey.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Towa yielded several significant outcomes:

Scalability: The cloud-based architecture supports increased user capacity, ensuring reliable performance with the ability to expand when needed.
Core Features: Successful implementation of all key Print MIS functionalities.
On-Time Delivery: Towa consistently met project milestones, resulting in the timely delivery of all phases of the project.
Reliability: Enhanced system stability and a significant reduction in post-launch bugs, reflecting the robust quality assurance processes.

These outcomes highlight the success of the project and Towa’s effectiveness as our development partner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good

What was your primary form of communication with Towa - Nearshore Software Excellence?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Towa has been instrumental as our development partner for Odyssey.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

One area for improvement would be incorporating more focus on user experience (UX) earlier in the development process. However, once this concern was raised, Towa promptly addressed it, demonstrating their responsiveness and commitment to delivering a high-quality product.

RATINGS

5.0

Custom Software Development Product Design UX/UI Design
$50,000 to $199,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They make a great effort to deliver with high-quality standards."

May 17, 2024

Product Manager, iRealty Real Estate

Gloria Luna

Real estate
Mexico
11-50 Employees
Online Review
Verified

Towa - Nearshore Software Excellence has built a cloud-based SaaS platform for real estate brokers. Their work has included UI/UX and database design, Rest API implementation, development, and support.

Towa - Nearshore Software Excellence has delivered the platform on time and always provided excellent support with a great attitude. The team cares about the client's success, constantly overachieving and providing valuable insights. Moreover, they've been responsive, committed, and flexible.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Product Manager of iRealty Real Estate

Describe what your company does in a single sentence.

My company is a Saas Plaform for Real Estate Brokers in Mexico.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Build a Platform
Provide ongoing support
Constant improvement of the technology

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral
Other

Why did you select Towa - Nearshore Software Excellence over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Towa team help us to design a cloud solution platform, custom software development, user analysis requirements, ux/ui design, database design, and Rest API services. Both backend and frontend. Working as a monthly retainer, the team has evolved into a strong reliable team doing all the heavy lifting, support, and evolution of our product roadmap.

Deliverables: Source code, live application, git repo, DevOps, processes, and documented software engineering standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was launched on time, always providing support and, a great attitude to resolving issues, the team is very focused on our business model, and the team cares about our success, over-achieving, and providing valuable insights and new features. We have a great partnership, we found a good partner, one we trust.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We feel they have exceeded expectations, as a startup we have time and cost restrictions, always rushing to deliver a great customer experience. The PM has supported our business goals. The team has responded promptly to our requests, and even when we decided to change requests, they have responded with a great attitude. So I’m happy to partner with them. They are flexible and friendly.

What was your primary form of communication with Towa - Nearshore Software Excellence?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to our business, proximity, cultural fit, and best of all, the quality, both personal and quality work, we found that they make a great effort to deliver with high-quality standards.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

Not really

RATINGS

5.0

API Development Application Management & Support Custom Software Development
$50,000 to $199,999
Mar. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team is extremely responsive to our customers' needs."

May 10, 2024

Director of Sales, Arcadier

Brian Conn

eCommerce
San Diego, California
51-200 Employees
Online Review
Verified

Towa - Nearshore Software Excellence developed an enterprise-level digital marketplace for B2B and B2C transactions with ERP and CRM integrations. The tech stack included React, JavaScript, and Azure DevOps.

Towa - Nearshore Software Excellence delivered the project on time and on budget, offering excellent support to ensure customer satisfaction. The team worked closely with the client to define requirements and deliver upon them. Moreover, they were committed and excelled at managing expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Sales of Arcadier

Describe what your company does in a single sentence.

Enterprise Digital Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Create and Customize Enterprise level Digital Marketplace on the Arcadier Platform
B2C & B2C Enabled

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral

Why did you select Towa - Nearshore Software Excellence over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Towa Software partnered with us to build a dedicated team of software engineers with experience in Custom Marketplace Development; with the required skillset of technology expertise in React javascript framework, Azure DevOps, e-commerce platform knowledge, and API services.

Towa made the effort to ensure their developers completed Arcadier's certification process on our proprietary Saas technology. They have successfully engaged with us in big and small implementations, providing both business consultancy and software development services to meet customers' expectations.

The smallest project size of 4 people for 4 months, and to bigger project size of 7 engineers for 8 months. We have been working now for more than 3 years, collaborating in building e-commerce platforms with several integrations, third-party software, data extraction, data analysis, legacy systems integrations, ERP, and CRM. Projects with a high complexity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistently delivered on time and within budget.
Provided support for user adoption and overall customer satisfaction
They work hand-on-hand to discover user functional requirements and successfully delivered them.
The project deployed worked as expected, good performance and provided all required support after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great project management skills, they successfully managed customer expectations and changed requests. They applied Agile practices from the Scrum methodology. Did a great job of communication and transparency, helping at every step of the process, even with help on change management.
They delivered on time and when needed managed to agree on extending the project plan according to new approved requirements on functionality. The team responded very well to project and user needs.

What was your primary form of communication with Towa - Nearshore Software Excellence?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are super committed to understanding the challenges and business needs, working out every problem with a great attitude, the team is extremely responsive to our customers' needs. Always providing value and improvement suggestions. I liked how they motivate the teams to outperform their best. I was impressed by their dedication and results.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

No. They continue to deliver at a high level and our customers are extremely satisfied.

RATINGS

5.0

"Fantastic company with amazing professionals delivering great products!"

HR Consulting Recruiting
Confidential
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"This company has taken great care and has an extensive process of finding expertly matched candidates."

Jun 6, 2024

Director, qbSolutioneers

Dawn Scranton, CQA

Consulting
North Palm Beach, Florida
1-10 Employees
Online Review
Verified

Towa - Nearshore Software Excellence has provided recruitment services to a QuickBooks automation firm. They've helped the client find and hire a certified UiPath expert to assist with software development.

Towa - Nearshore Software Excellence has helped the client successfully hire a UiPath expert. The specialist has assisted the client in developing a software app, which enables them to secure a partnership with another software firm as a solution provider. Moreover, the team has met the deadlines.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of qbSolutioneers

Describe what your company does in a single sentence.

Workflow & qbAutomations for QuickBooks Users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Recruit a UiPath Expert

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Why did you select Towa - Nearshore Software Excellence over others?

Pricing fit our budget
Good value for cost
Company values aligned
Expert Candidates

Describe the scope of work in detail. Please include a summary of key deliverables.

Towa Helped Us Locate and Work With a Certified UiPath Expert. This expert took us from concept to deliverable that allowed us to partner with another software company, as a solution partner/provider.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a software app that allows data to be successfully copied from one app to another, on a daily basis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Recruit Exceeded Our Expections and Delivered Early on all Deadlines.

What was your primary form of communication with Towa - Nearshore Software Excellence?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

This company has taken great care and has an extensive process of finding expertly matched candidates.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

No Need to Improve EXCELLANT

RATINGS

5.0

"Expert Candidates and Communications"

Custom Software Development IT Staff Augmentation Web Development
Confidential
Jan. 2017 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The account executive is always attentive to our needs and looks for ways to help us as quickly as the market needs."

Jun 5, 2024

Director, Banking Services Company

Salvador Garcia

Financial services
Monterrey, Mexico
5,001-10,000 Employees
Online Review
Verified

Towa - Nearshore Software Excellence designs and develops software for a banking services company. The team develops software for Internet and mobile banking and supports documentation and UX design.

Towa - Nearshore Software Excellence's deliveries have a quality index above 95% and offer 100% attention to incidents. The team showcases impressive HR management methodology. Towa - Nearshore Software Excellence is attentive to the client's needs and delivers more than 95% of the projects on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Subdirector of a banking services company.

Describe what your company does in a single sentence.

Banking Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

quality of service
honesty and commitment

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Online Search
Referral
Previus Experience

Why did you select Towa - Nearshore Software Excellence over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

Over 80

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom software development for new banking products and services
Internet banking and Mobile banking
Documentation, user requirements analysis, source code, quality testing
Solution design and architecture documents
Screen design and user experience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliveries with a quality index above 95%
On-time deliveries in more than 95% of projects
100% incident attention

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The account executive is always attentive to our needs and looks for ways to help us as quickly as the market needs.

What was your primary form of communication with Towa - Nearshore Software Excellence?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

human resources management methodology

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

be more demanding with us as a client to help them deliver more and better projects

RATINGS

5.0

IT Staff Augmentation
$200,000 to $999,999
June 2020 - June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They truly function like a partner."

Jun 5, 2024

President & COO, ProCern Technology Solutions

David Ferguson

Information technology
Broomfield, Colorado
201-500 Employees
Online Review
Verified

Towa - Nearshore Software Excellence provided IT staff augmentation services to an IT services provider. The team deployed resources to assist the client with their tier 1 help desk offering.

Towa - Nearshore Software Excellence's assistance helped the client's help desk services receive a rating of 4.8 out of five stars from end customers. The team listens intently to understand the client's requests and responds promptly. They also communicate well through online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President and COO of ProCern Technology Solutions

Describe what your company does in a single sentence.

IT services. Full service MSP and MSSP

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Resources for Helpdesk

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral

Why did you select Towa - Nearshore Software Excellence over others?

Referred to me

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

12plus

Describe the scope of work in detail. Please include a summary of key deliverables.

Resources to staff and deliver our TIer 1 helpdesk offering.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With our customers we have a 4.8 out of 5 star rating for our helpdesk services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project lead is always responsive and listens to make sure he understand our ask.

What was your primary form of communication with Towa - Nearshore Software Excellence?

Virtual Meeting

What did you find most impressive or unique about this company?

They truly function like a partner.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

Nothing comes to mind

RATINGS

5.0

Application Management & Support Custom Software Development UX/UI Design
$50,000 to $199,999
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"The team was very helpful along the way."

May 17, 2024

CEO, Aweking re

Jesus Cano

Wellness & Fitness
Cancun, Mexico
11-50 Employees
Online Review

Towa - Nearshore Software Excellence has designed and built the e-commerce platform of a traveling services marketplace. Their work has included product design, MVP development, platform launch, and support.

Towa - Nearshore Software Excellence has successfully launched the client's platform and provided great support, quality work, constant help, and valuable insights to keep improving it. The team has used an agile project management approach, leveraging Jira, Slack, Gitlab, and Notion to collaborate.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Aweking re

Describe what your company does in a single sentence.

Marketplace for Traveling and Alternative Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Towa - Nearshore Software Excellence to accomplish?

Product design for the e-commerce platform
Deployment of MVP in less than 3 months.
Customization and ongoing support

SOLUTION

How did you find Towa - Nearshore Software Excellence?

Referral

Why did you select Towa - Nearshore Software Excellence over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from Towa - Nearshore Software Excellence were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a marketplace platform for traveling services and tourist experiences.
Agile project, Jira board, Slack, Gitlab, Notion, Source code, Live site.
Launch web portal, and provide support services for ongoing evolution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project went live according to plan.
Since the launch, we had great support and valuable insights.
With continuous support, we expect to maintain and evolve the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Solid work on PM, contributed also as a product manager, the team was very helpful along the way.
Changes are a constant, and we solved them promptly, satisfied with the support and advice.

What was your primary form of communication with Towa - Nearshore Software Excellence?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The quality and culture of the company, each member is proud of their work, and constantly gets good feedback from teammates.

Are there any areas for improvement or something Towa - Nearshore Software Excellence could have done differently?

Overall good experience

RATINGS

5.0

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Verified Client Reviews: 8

Overall Review Rating: 4.9

Source: Clutch

Last Updated: August 14, 2024

Business Entity

Business Entity Name	Towa Software Inc
Source	Texas Comptroller of Public Accounts
Jurisdiction of Formation	Texas
Date of Formation	May 4, 2018
Status	Active
Last Updated	June 4, 2024
ID	0803007131

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	January 1, 2022

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Locations (2)

101 - 150

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Towa - Nearshore Software Excellence

Nearshore Software Engineering Warriors™

2 Languages that we service

5 Timezones that we service

2 Locations

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Reviews

Towa - Nearshore Software Excellence Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Timely and Within Budget Delivery

Positive Client Feedback and Referrals

Areas for Improvement: UX Focus

High Customer Satisfaction Ratings

Effective Use of Agile and Waterfall Methodologies

Effective Project Management

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