Top App Developers Melbourne

BACKGROUND

Please describe your company and your position there.

We are a small medical clinic in Texas, and I am the Doctor/Owner of that clinic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Top App Developers Melbourne?

I have ask them to develop a mobile application and small dashboard to manage all my patient's booking/appointment.

What were your goals for this project?

I want a digital solution to manage my patient's appointment, also I want a small mobile app from where user can book an appointment very easily

SOLUTION

How did you select this vendor?

I have got their reference from one of mine doctor friend who is practicing in Australia

Describe the project and the services they provided in detail.

They have created Android and iOS native application for me and also created database to save the all appointment data, I can see all the requested appointments from the admin dashboard from my desktop.

What was the team composition?

The team is around 4-5 people including mobile developers and designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

So previously I need to check my daily schedule in book or I need to ask it to my secretary, but now I have all the details handy and there is no any chance of conflicting of appointment on same time.

How was project management arranged and how effective was it?

It was managed in very timely manner, we generally talk via Skype on alternative days

What did you find most impressive about this company?

They have very good understanding of the project and very nice guys.

Are there any areas for improvement?

I think, they are good enough, they can try to improve in project scheduling but overall they are v good

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Canopy Duct Fan Cleaning. We provide cleaning services within the restaurant and hotel industries. Our company has been in business for 5–6 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Top App Developers Melbourne?

I was getting a lot of inquiries from the Melbourne and Brisbane areas through my website but couldn’t manage all of them. I needed an application that could notify me about new inquiries. This way, I could then call or email customers directly, or assign them to my cleaning manager.

SOLUTION

What was the scope of their involvement?

I came to Top App Developers Melbourne with clear requirements for the application and then asked them to come up with a solution. They proposed developing two applications: one for myself as well as one for my employees and manager.

When a client makes an inquiry on our website, it’ll directly reflect on the mobile app. Once I see the inquiry, I can call or email the client to schedule the cleaning services. Or, I have the option to enter their contact information and job details on the app. Then, I assign the inquiry to my cleaning manager who will be notified through the second application.

What is the team composition?

I was generally in contact with one person and don’t know how many people were working in the background. During Skype calls, there were 4–5 people, including the QA and project manager.

How did you come to work with Top App Developers Melbourne?

I conducted a Google search for the top developers in Melbourne. Once I found their company I invited them to come to my office, and we went from there.

How much have you invested with them?

We’ve invested approximately $10,000.

What is the status of this engagement?

I started working with Top App Developers Melbourne in November 2019. Our engagement is ongoing and the app will launch in two and a half months. I want to make some enhancements to it, including tracking for employees. The inquiry assignment function was completed in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very satisfied with the quality of the app.

How did Top App Developers Melbourne perform from a project management standpoint?

The project management was very good. I was in touch with the project manager on a weekly basis. We communicated through email and Skype.

What did you find most impressive about them?

They easily understood all my requirements. We just had a 15–20-minute meeting with them, and they understood the whole concept. I never had to explain my requirements or needs after that. They always came up with suggestions and had a very good understanding of the project.

Are there any areas they could improve?

No, there are no areas for improvement.

Do you have any advice for future clients of theirs?

I’d definitely recommend them and already have to two friends.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a trash removal service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Top App Developers Melbourne?

We needed to develop two web applications, one for our customers and one for our employees.

SOLUTION

What was the scope of their involvement?

Top App Developers is responsible for developing both of the apps.

The app for our clients allows users to place an order by uploading a picture and noting the size of equipment required. Then, they can request a pick up.

The employee-facing app allows me to manage my workers, inputting user requests into the dashboard and uploading them to employees directly. They register the job, deliver equipment, and then pick it up when it’s filled.

Both of the applications use AWS Cloud storage to easily provide goods for customers again in the future.

Currently, Top App Developers is adding more graphics and features to the application, now that it’s gone live.

What is the team composition?

There are 4-5 people assigned to the project, besides my main point of contact. We work with developers and a QA lead.

How did you come to work with Top App Developers Melbourne?

I found them online. I made an inquiry and was contacted by one of Top App Developer’s marketing representatives. 

How much have you invested with them?

We’ve spent about $10,000 so far.

What is the status of this engagement?

The project began in December 2019, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Top App Developers’ work has been a great help to our business. The quality of their deliverables is nearly flawless. 

How did Top App Developers Melbourne perform from a project management standpoint?

The team uses Trello to track progress.

What did you find most impressive about them?

Top App Developers is helpful and very skilled, with a good sense of humor. The team grasped an understanding of our business after explaining it only once. 

Are there any areas they could improve?

They could benefit from improving their timelines.

Do you have any advice for potential customers?

I recommend working with Top App Developers for applications and end-to-end development. They’re great at what they do.