TheGenieLab

BACKGROUND

Please describe your company and your position there.

executive of a fishing tackle company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire THEGENIELAB LLC, and what were your goals?

We wanted a package protection application at check out to offer insurance to our customers. Simple, Clean, and fast was the efficiency.

SOLUTION

How did you select this vendor and what were the deciding factors?

Location close to us in south Florida. And reading reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Held a meeting, provide the scoop of work. Collaborated and came up with a solution. Excellent communication.

How many people from the vendor's team worked with you, and what were their positions?

2. Project manager and programmer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The simple nature of the app makes it seem less to check out. We get a steady of purchases cause of this.

Describe their project management style, including communication tools and timeliness.

Meetings via meetings. Email communication.

What did you find most impressive or unique about this company?

They seem to know what we were looking for maybe cause of past projects but the scope was inline to what we needed.

Are there any areas for improvement or something they could have done differently?

Next time I personally would spin up a test environment for our store so we can properly test the whole thing and not on the live store.

BACKGROUND

Please describe your company and your position there.

I am the founder of a DTC brand....we make luxury men's grooming products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire THEGENIELAB LLC, and what were your goals?

I hired The Genie Lab to help me get started with an SEO strategy and implementation.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wanted a company that was experienced, flexible and willing to share their extensive knowledge. I wanted to not only have the work done but I also wanted to know the details...

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We developed an SEO strategy that would attract potential customers to my website...we scoped out my ideal customer, generated key words and began implementing and creating new content for my prospects. I quickly discovered that Genie Lab could do much more for my business...they were instrumental in helping develop my overall strategy.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Christian who was their in house SEO expert...

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can't share specific traffic numbers but I was very pleased with the outcome and results...

Describe their project management style, including communication tools and timeliness.

Very professional, delivered results on time...

What did you find most impressive or unique about this company?

The incredible follow up and delivering results...They went above and beyond in helping me scale my business.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm the founder of an inclusive, community-driven health, wellness, and content brand for modern parents.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire THEGENIELAB LLC, and what were your goals?

We hired the Genie Lab to build our e-commerce website on shopify.

SOLUTION

How did you select this vendor and what were the deciding factors?

We bid the project out to three companies and they had the most experience in our sector.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Built out a shopify e-commerce website. They went above and beyond to ensure the project was delivered on-time and in scope.

How many people from the vendor's team worked with you, and what were their positions?

We worked with about five people from the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

THEGENIELAB created a brand new website on Shopify. They were extremely patient with us, as we had a lot of hiccups, including a name change in the middle of the project that required a rebrand. They have gone above and beyond to help me understand how to make changes, and even came to the rescue when I accidentally crashed the site. I highly recommend.

Describe their project management style, including communication tools and timeliness.

They were very responsive and went above and beyond to help us.

What did you find most impressive or unique about this company?

Their willingness to do whatever it takes to help make the project succeed

Are there any areas for improvement or something they could have done differently?

No. They worked so hard to make sure that we were satisfied with the outcome.