Tekvora Systems

BACKGROUND

Introduce your business and what you do there.

I’m an executive of ISP TEH.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tekvora Systems?

We needed support developing a Wi-Fi billing system.

SOLUTION

What was the scope of their involvement?

Tekvora Systems developed a Wi-Fi billing system to simplify and streamline our internet service management. The main deliverables included a customer billing and subscription management system, Wi-Fi user management, and tools to manage internet access and monitor customer accounts.Tekvora Systems also helped us integrate the Wi-Fi billing system with our existing ISP infrastructure and provided support during testing and implementation.

What is the team composition?

We worked with 2–5 teammates from Tekvora Systems.

How did you come to work with Tekvora Systems?

We found Tekvora Systems through an online search. We chose them over other options because they had high ratings, were a great culture fit, offered good value for the cost, were referred to me, and had company values aligned with ours.

What is the status of this engagement?

We worked together from November–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Tekvora Systems' system has helped us improve our billing processes and overall operational efficiency. We were able to automate key Wi-Fi billing tasks, manage customer accounts more efficiently, and reduce the manual work involved in handling subscriptions and payments. The system also gave us better visibility into our operations and made it easier to manage our growing customer base.We noticed more positive feedback from customers after implementing the new system. The improved billing process made it easier for customers to manage their subscriptions and internet access, while faster and more reliable service reduced some of the frustrations they experienced with manual processes. Overall, customers found the experience more convenient and straightforward.

How did Tekvora Systems perform from a project management standpoint?

Tekvora Systems handled the project professionally and communicated well throughout the development process. They were responsive to our feedback, kept us updated on progress, and worked closely with us during testing and implementation. The project was delivered within the agreed timeline, with the team making sure the system was properly tested before going live.

What did you find most impressive about them?

What impressed us most was Tekvora Systems' ability to understand our ISP operations and turn our requirements into a practical, modern Wi-Fi billing system. The system was not just functional; it was also visually polished and easy to use. Tekvora Systems was also very responsive to our feedback and willing to make adjustments until we were satisfied with the result.

Are there any areas they could improve?

Overall, we were very satisfied with the project. One area that could have been improved was having even more frequent progress updates during some stages of development. However, the team was responsive whenever we had questions or feedback, and they ultimately delivered a system that met our expectations.