Teko

BACKGROUND

Please describe your company and your position there.

We are a residential and commercial building company that prides itself in delivering quality projects. I am the owner and director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

Custom web design and WordPress development services for our website.

What were your goals for this project?

Build brand awareness online and promote our services and work.

SOLUTION

How did you select this vendor?

Through a mutual connection.

Describe the project in detail.

We had one discovery session to discuss our website requirements and then from there we built out the look and feel of the web pages.

What was the team composition?

We were assigned a project manager in which he updated us on the status of our project every week.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We previously had no online presence so this was a good start. We are always improving our website performance by on-going services like SEO and update of copywriting/images, etc.

How effective was the workflow between your team and theirs?

Very effective. We used tools such as Evrybo and Asana to keep track of the progress. Phone calls were also held if needed.

What did you find most impressive about this company?

Ability to deliver in a quick timeframe and at an affordable price.

Are there any areas for improvement?

Not really, we are very satisfied with the way Teko work.

BACKGROUND

Please describe your company and your position there.

We are a two decade old agency, leaning more towards technology work. We have been serving clients globally. I am Founder & CEO of the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

As we moved more towards complex technology projects, we reduced our exposure to web design project. Hence we agreed among ourselves and decided to partner with Teko to handle all such projects.

What were your goals for this project?

To make a net margin of 25% on each and every project without involving resources from our team by using Teko as our delivery partner.

SOLUTION

How did you select this vendor?

We knew each other for some time and have done technology projects together. This was a good time to tap in their expertise on a consistent basis and we decided to enter into a more solid arrangement among ourselves.

Describe the project in detail.

We subcontracted several Wordpress and Shopify projects on a fixed price to them and had a project coordinator on our side.

What was the team composition?

We mostly interacted with Nathan, who was very prompt in fronting the whole relationship and provide an abstraction from the complexities of his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We met our objectives in almost 90% of the projects of making 25% margin.

How effective was the workflow between your team and theirs?

It was pretty smooth as Nathan himself used to communicate with our team providing single point of contact for us.

What did you find most impressive about this company?

They are super quick and friendly to deal with. And most importantly, always eager to solve problems.

Are there any areas for improvement?

They can be slightly more tech savvy. Also, we would have preferred a better pricing.

BACKGROUND

Please describe your company and your position there.

Boss

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

Website

What were your goals for this project?

D2C sales

SOLUTION

How did you select this vendor?

LinkedIn and reviews

Describe the project in detail.

User experience friendly website for D2C sales

What was the team composition?

me

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great result

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive about this company?

Clear communication and excellent work

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

We are a producer of Australian Tea Tree & Eucalyptus oils as well as supplier of other Australian produced essentials.We sell wholesale direct on a B2B basis and retail on a B2C basis through our online site

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

To rebuild the website in WooCommerce having been on Shopify which didn't seem as user friendly for our requirements

What were your goals for this project?

New site, improve customer hits & sales

SOLUTION

How did you select this vendor?

I pricked Nathan @ Teko from an article I read in Smart Company and following this, is pro active approach led me to believe this was the guy to handle what we needed

Describe the project and the services they provided in detail.

They used the Shopify site as the starting point and built a new site that has seen an increase in online sales

What was the team composition?

I am not aware of the team composition as i dealt with Nathan on all of the project, however I am aware that there were more parts to the process than just him.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

There was an increase in online traffic that has continued to build today, enhanced by Nathan being pro active in suggesting small improvements along the way

How was project management arranged and how effective was it?

Efficient and ongoing communication

What did you find most impressive about this company?

Nathan's commitment to seeing the job done as per the brief was impressive.

Are there any areas for improvement?

Keep up the good work