TechGenie

BACKGROUND

Please describe your company and position.

I am an executive at Questhiring

Describe what your company does in a single sentence.

QuestHirings is a recruitment agency that helps businesses find and hire qualified talent across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechGenie to accomplish?

• Accelerate time-to-hire by automating repetitive tasks such as shortlisting, scheduling, and follow-ups.
• Streamline the hiring process by reducing manual effort and simplifying recruiter–candidate interactions.
• Improve candidate quality through structured screening, assessments, and data-driven evaluation.
• Enhance user experience with an intuitive, accessible, and efficient platform for both recruiters and candidates.
• Enable smarter decision-making by providing actionable insights and analytics on hiring performance.
• Build long-term value by fostering trust, efficiency, and consistency in the recruitment lifecycle.

SOLUTION

How did you find TechGenie?

Referral

Why did you select TechGenie over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TechGenie were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechGenie was responsible for delivering a fully dynamic, custom WordPress website tailored specifically to QuestHiring’s recruitment business needs. This included an extensive Requirement Analysis & Strategy phase, where TechGenie worked closely with QuestHiring to thoroughly understand their existing recruitment processes, pain points, and goals. Based on this, a detailed roadmap was created to ensure the website would streamline operations and support future scalability.

Key Deliverables:
Designed a structured recruitment framework with integrated technology and automation.
Provided onboarding support and compliance documentation to ensure efficiency and fairness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable impact by reducing the overall time-to-hire through streamlined workflows and automation, while also improving candidate quality with a higher percentage of shortlisted applicants meeting client requirements. Process efficiency was enhanced with reduced manual effort, and employers benefited from data-driven insights and reporting that enabled more informed hiring decisions. These improvements resulted in stronger client satisfaction and greater consistency across the recruitment cycle.

Quality of Hire → Track post-hire performance, retention rates, and hiring manager satisfaction scores.

Candidate Conversion Rate → Monitor the percentage of shortlisted candidates successfully progressing to offers and placements.

Recruiter Efficiency → Evaluate productivity gains through automation, reduced manual effort, and improved workflows.

Candidate Experience Score → Assess feedback ratings, application completion rates, and overall candidate satisfaction.

Client/Employer Satisfaction → Measure satisfaction levels through feedback surveys, repeat engagements, and long-term partnerships.

Platform Engagement Metrics → Track active users, job postings, applications, and match success rate on the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechGenie.design consistently delivered all project milestones and deliverables on time, ensuring the development process stayed on schedule. Their team was highly responsive and attentive to our needs, quickly addressing any questions or changes we requested. Communication was clear and proactive, which made the entire process smooth and efficient. Overall, TechGenie.design was reliable and professional, successfully meeting our expectations at every stage of the project.

What was your primary form of communication with TechGenie?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed me most about TechGenie.design was their deep understanding of both technology and design, which allowed them to create a website that was not only visually appealing but also highly functional and user-friendly. 

Are there any areas for improvement or something TechGenie could have done differently?

Honestly, I didn’t find any significant areas for improvement—they were attentive, flexible, and delivered exactly what we needed. Their commitment to quality and client satisfaction really stood out throughout the project.