Multi-Domain IT Outsourcing

Tech2globe Web Solutions LLP is an ISO 9001:2008 certified software development company, which passionate about creating web and mobile applications whether your company is enterprise, digital agency or a startup. We have proven expertise in IT and considerable portfolio of successfully completed international projects.

OUR GOAL - is to help companies, startups, entrepreneurs make their digital product or service global and profitable.

VALUE FOR YOU

  • Transparent Project Estimates
  • Functional Business Analysis
  • Agile oriented Process: Scrum, Kanban, Waterfall
  • Clear Process and Documentation
  • Native iOS/Android App developers
  • Certified .Net and Database Developers
  • Award winning Design Team
  • Sighted Quality Assurance Agreement
  • High Level of English

SERVICES WE OFFER

# Web Stores Design & Set up

  • NopCommerce
  • Shopify
  • Magento
  • WordPress-WooCommerce
  • OSCommerce
  • Bigcommerce
  • OpenCart

# Technologies we work

  • PHP
  • DotNet
  • Ruby on Rails
  • Hybrid Mobile apps (IOS & Android)

# Quality Assurance

  • Manual testing
  • Automation testing: UI (Selenium webDriver + Java + TestNg) performance (JMeter, Gatling, BlazeMeter)
  • API testing : (Selenium + Java + Rest assured)
 
$1,000+
 
< $25 / hr
 
50 - 249
 Founded
2014
Show all +
New Delhi, India
headquarters
  • 913, 9Th Floor, Tower-2, Pearls Omaxe Building, Netaji Subhash Place
    New Delhi 110034
    India

Portfolio

Key clients: 

Delivery Hero, Foodora, Ordering Online System, QUIQUP, Takeoutgroup

Reviews

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Data Entry and Translations for Food Ordering Service

"I got to know them as an extension of our team, without the normal complications involved with large BPO firms."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2015 - June 2018
Project summary: 

Tech2Globe Web Solutions LLP did data entry in English and German for two separate projects. The team transcribed information from a variety of sources and uploaded it into a backend system.

The Reviewer
 
5,001-10,000 Employees
 
Berlin, Germany
Laura Hackett
Customer Service Manager, hungryhouse
 
Verified
The Review
Feedback summary: 

The team worked quickly and produced quality deliverables. Their flexible approach and ability to scale enhanced the partnership between the teams. Customers can expect a close relationship that benefits from in-person meetings.

BACKGROUND

Please describe your company and your position there.

I’m the customer service manager for hungryhouse. We have an online food ordering service that partners with over 10,000 U.K.-based restaurants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP?

We needed data entry services and translations in both English and German.

SOLUTION

How did you select this vendor?

I found their website during a Google search and reached out to them. They called me the next day and answered all my questions. Not only did we choose Tech2Globe Web Solutions LLP because we had a huge backlog, they could set up quickly—legal and contracts—and provide a quick turnaround time.

Describe the project in detail and what their cost structure looked like.

We separated the engagement into two projects. For the first, we provided a forecast of menus and time; our team paid per menu on that project. They provided both English and German data entry services. Work included transcribing menus from PDFs, Excel, Word, and JPEGs into a backend system. They then edited the logo and food images. The team had to adhere to strict style guidelines during this phase. We had a penalty system in place for errors and when they didn’t hit the turnaround time. For the second project, we hired agents through Tech2Globe Web Solutions LLP and paid for the agents’ working hours.

RESULTS & FEEDBACK

How would you describe/assess the quality of their work?

I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.

What impressed you about their services?

The team was flexible and could scale when needed. I appreciated being able to meet and train the agents in person. I got to know them as an extension of our team without the usual complications involved with large BPO firms.

Are there any areas for improvement?

They should plan schedules around the client's holidays. But, in general, we were very happy with the team’s work and flexibility.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer