The Tech Clouds

BACKGROUND

Please describe your company and position.

I am the Commercial Sales Manager of a custom machinery manufacturer.

Describe what your company does in a single sentence.

We specialize in designing, building, and machining custom machinery and precision parts to exact customer specifications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Tech Clouds to accomplish?

• We hired The Tech Clouds to build a custom software solution that could streamline our internal operations and support the precision workflow we run. Our main goal was to eliminate manual tracking, reduce downtime caused by missing parts, and get a system that allowed our team to monitor jobs, inventory, and equipment status in real time.

SOLUTION

How did you find The Tech Clouds?

• Online Search
• Referral

Why did you select The Tech Clouds over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from The Tech Clouds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Tech Clouds handled full-cycle custom software development for us. They helped us map out our processes, designed the user interface, built the backend logic, integrated our existing data, and connected the system to our equipment tracking modules.
Key deliverables included a custom dashboard for job tracking, automated alerts for missing or low-stock parts, role-based access for our team, and a reporting tool that helps us monitor machine performance. They also provided testing, documentation, and post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software reduced our job turnaround delays by almost 40 percent in the first months. We also cut manual tracking tasks by more than half, which freed our technicians to focus on production work. Missing-part downtime dropped significantly because of the automated alerts. Overall, the system gave us far better visibility into our operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and steady. We received weekly updates, and every major milestone was delivered on schedule. Whenever we needed adjustments or had a new idea, they responded quickly and explained the best way to implement it. Communication was clear and consistent throughout.

What was your primary form of communication with The Tech Clouds?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand the technical side of our industry stood out. They didn’t just take instructions; they actually asked the right questions, pointed out gaps, and suggested smarter workflows. It felt like working with a partner who genuinely cared about the efficiency of our operations.

Are there any areas for improvement or something The Tech Clouds could have done differently?

The only thing we would have appreciated was a bit more onboarding material for our non-technical staff. They did offer training, but having additional short video walkthroughs would have made adoption even smoother.