Contact Tandem Assistants
Get a custom proposalTrained VAs & BackOffice Support for U.S. Business
Tandem Assistants provides trained virtual assistants, back-office support, and dedicated operations teams for U.S. businesses that need dependable capacity without the cost and complexity of building every role in-house. We help organizations delegate recurring work, strengthen operational consistency, and give internal teams more time to focus on clients, revenue, and strategic priorities.
Our support includes administrative and executive assistance, calendar and inbox management, scheduling, customer communication, research, data entry, document preparation, CRM and ATS updates, lead follow-up, recruiting coordination, reporting, and other recurring business operations. Assistants work within the client’s existing tools, systems, and processes.
Every engagement begins with discovery and workflow mapping. We document responsibilities, handoffs, communication standards, and escalation paths, then match and train support around the defined role. A named operations lead provides oversight, coordination, and ongoing quality support.
For businesses with a workflow that needs consistent coverage from more than one person, Tandem offers the Care Desk: a dedicated, team-based operations model. Care Desk teams support recurring customer and operational workflows such as scheduling, confirmations, follow-up, customer inquiries, coordination, system updates, and reporting. Rather than assigning disconnected tasks to a single freelancer, we structure support around the workflow itself—with clear ownership, documented processes, and reliable continuity.
Whether a business needs an individual virtual assistant or a dedicated Care Desk team, Tandem provides flexible, process-driven support designed to scale with its operation
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Min project size
$1,000+
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Hourly rate
$25 - $49 / hr
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Employees
2 - 9
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Year founded
Founded 2022
Service Lines
No Focus Areas have been added yet…
Industries
- Business services
- 40%
- Information technology
- 25%
- Medical
- 20%
- eCommerce
- 15%
Clients
- Small Business (<$10M)
- 60%
- Midmarket ($10M - $1B)
- 40%
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Our Story
Tandem Assistants is an operations partner for U.S. businesses that need reliable support beyond one-off task help. We map workflows, train assistants on each client’s tools and standards, and provide clear accountability through a named operations lead. Our Care Desk gives clients a dedicated team for recurring customer, scheduling, follow-up, and back-office workflows.
What Sets Us Apart
Support Built Around Your Workflow
We begin by understanding and documenting your processes, systems, handoffs, communication standards, and escalation paths. Your support is built around how your business actually operates—not a generic list of tasks.Care Desk: Dedicated Team Coverage
For recurring workflows that need consistent coordination, our Care Desk provides a trained team with clear ownership. It supports scheduling, customer communication, follow-up, system updates, reporting, and back-office operations.Clear Accountability and Continuity
A named operations lead helps coordinate communication and oversight, while documented processes create dependable coverage as your needs change. Clients get structured support designed for consistency, not one-off task delegation.
Contact Tandem Assistants
If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.
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