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Tandem Assistants

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Trained VAs & Back-Office Support for U.S. Teams

Tandem Assistants provides trained virtual assistants, back-office support, and dedicated operations teams for U.S. businesses that need more capacity without building every role in-house. We take recurring work off your plate so your team can focus on clients and growth.

Our core services:

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2026

Service Lines
Back Office Outsourcing
40%
Customer Service Outsourcing
25%
Recruitment Process Outsourcing
20%
Business Consulting
15%

No Focus Areas have been added yet…

Industries
Business services
40%
Information technology
25%
Medical
20%
eCommerce
15%
Clients
Small Business (<$10M)
60%
Midmarket ($10M - $1B)
40%

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Our Story

Tandem Assistants was founded by Kasi Venkateswaran after 20+ years in recruiting, talent acquisition, and people operations. He started Tandem because businesses didn't need another marketplace of freelancers. They needed an operations partner to learn the workflow, document it, train against it, and run it consistently. A named operations lead keeps the work on track.

What Sets Us Apart

Support Built Around Your Workflow

We begin by understanding and documenting your processes, systems, handoffs, communication standards, and escalation paths. Your support is built around how your business actually operates—not a generic list of tasks.

Tandem Pods: Dedicated Team Coverage

For recurring workflows that need consistent coordination, a Tandem Pod gives you a trained team with a lead and clear ownership. Pods handle scheduling, customer communication, follow-up, system updates, reporting, and back-office work.

Clear Accountability and Continuity

A named operations lead helps coordinate communication and oversight, while documented processes create dependable coverage as your needs change. Clients get structured support designed for consistency, not one-off task delegation.

Quick Facts

1 year in business

Commonly Asked Questions

Most recurring workflows are handled on an agreed schedule based on priority, volume, and service coverage. During onboarding, we define response expectations, handoffs, and escalation paths so the right work is handled at the right time.

We start with discovery and workflow mapping, then document responsibilities, tools, communication standards, and quality expectations. Tandem trains support around the defined process and provides a named operations lead for coordination and oversight.

We support businesses that need administrative, executive, customer, recruiting, scheduling, research, data-entry, CRM/ATS, and back-office help. We are especially suited for recurring workflows that need reliable coverage and clear ownership.

A Tandem Pod is a dedicated, team-based model for recurring customer and operational workflows. It covers scheduling, follow-up, customer communication, coordination, system updates, and reporting. A named point of contact leads the Pod, so you don't have to manage each person individually.

Yes. Tandem assistants and Tandem Pods work within the client’s established tools and documented workflows. During onboarding, we define system access, process requirements, communication channels, and escalation procedures

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