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Great experiences met one interaction at a time.

Tactis, born out of the coming together of two DC-based agencies (Blue Water + MissionSide), is a full lifecycle customer experience agency working for organizations across all points of communication, combining human touch with digital expertise. The combined company excels in the areas of digital self-service, intelligent contact centers, artificial intelligence (AI), and omnichannel orchestration, providing an end-to-end service that is truly a first of its kind. Through strong brand partnerships, Tactis works to ensure that clients improve their total user experience and drive improved relationships with audiences across multiple points of contact, representing an unparalleled opportunity to realize meaningful change for all of their users. With a combined legacy that reaches as far back as 2001, Tactis has offices in DC, Maryland, Virginia, North Dakota, California, Tennessee, Texas, Colorado, Arizona and Utah. 

  • $50,000+
  • $100 - $149 / hr
  • 50 - 249
  • Founded 2001
Average Review Rating
4.8
Total Reviews
6
Most Common Project Size
$200,000 to $999,999
Average Referral Rating
4.8 /5

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    Overall Review Rating

    4.8
    • Quality

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    • Schedule

      4.5 /5
    • Cost

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    • Willing to Refer

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    See all 6 Reviews
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    App Dev for Gov Agency Platform

    • Custom Software Development
    • $200,000 to $999,999
    • Oct. 2016 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have an impressive technical acumen—their skills are superior and make them easy to work with."

    Jan 10, 2019

    Blue Water provided outsourced development assistance to create an app for aggregating data in a user-friendly way. They are currently adding new features and functionalities to the platform.

    Brand, Platform Dev and Marketing for Snack Company

    • Digital Strategy
    • $200,000 to $999,999
    • Mar. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Full service isn't a benefit unless all the pieces work together, but Blue Water has that part figured out.”

    Apr 23, 2018

    Blue Water engaged in brand development, and designed and developed a website and app. They also generated a logo and taglines. Now, they’re driving marketing efforts to increase sales and user engagement.

    Web Redesign & Branding Strategy for Pharmaceutical Association

    • Web Design
    • $50,000 to $199,999
    4.5
    Quality
    4.0
    Schedule
    3.5
    Cost
    5.0
    Willing to Refer
    4.5

    “Blue Water made substantial and impactful architecture changes to our site.”

    Mar 22, 2018

    Blue Water’s messaging strategy targeted new demographics for a rebranding campaign. Market research informed personas to assess ideal UX/IX. They used agile development sprints and trained the internal team.

    Web Redesign Platform Migration for Nonprofit

    • Other Design
    • $50,000 to $199,999
    • Mar. - June 2017
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "[T]hey are great people with great ideas who are great to work with."

    Feb 20, 2018

    Brought on as a third-party vendor, Blue Water handled a website’s redesign, migrated the CMS to a Drupal-based one, and provided content and design direction, all within a tight timeline and budget.

    Web Development for Accounting Firm

    • Web Development
    • $200,000 to $999,999
    • Jan. 2013 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They have brought a lot of value to how we deliver to our clients."

    Jun 3, 2016

    Blue Water assists with the design and user experience aspects of product development. The agency contributes resources to support, development, and quality assurance as needed.

    Web Redesign for Legal Firm

    • Web Design
    • Confidential
    • Oct. 2014 - Sep. 2015
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "I would highly recommend Blue Water for their overall expertise."

    Jun 2, 2016

    Blue Water took charge of a full site redesign using the Sitefinity platform. The agency used an evaluation of the former website’s analytics to offer valuable feedback for the new site.

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