SysGears

BACKGROUND

Please describe your company and position.

I am the Client Success Manager of a custom software development company

Describe what your company does in a single sentence.

Ukrainian-American custom software development company, with offices spanning from Poland to Latin America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Complement our team with a professional and highly skilled QA engineer Ensure high-quality a product is released to production.

SOLUTION

How did you find SysGears?

• Online Search
• Other

Why did you select SysGears over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SysGears were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was already at a certain stage, and we were incrementally adding new features, so it was critically important to test them promptly and thoroughly so that nothing spoils the user experience. Sysgears dived into the needs of a project:

• They helped ensure an efficient approach
• They covered the necessary documentation
• They tested all aspects of the app
• They ensured all the issues were fixed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We delivered new functionality on time for each iteration.
• The users of the app are happy with the updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• It was a remote collaboration, yet SysGears were always attentive to our needs and glad to scale their services as needed. 
• The tasks on the project were completed promptly.
• The communication was clear. 
• If any issues were blocking the process, SysGears team was proactively communicating and suggesting solutions. 

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• We truly appreciate their dedication to the project. 
• SysGears team feels like a part of our team, always interested in the overall project success.
• They understand the deep reasoning behind each decision.
• They are easy to communicate with.

Are there any areas for improvement or something SysGears could have done differently?

We are completely satisfied with our partnership.

BACKGROUND

Please describe your company and position.

I am a Talent Integration Manager TL at iT-Outstaffing.com

Describe what your company does in a single sentence.

iT-Outstaffing.com is a worldwide IT outstaffing service created to help clients scale up their teams fast and get reliable remote developers within a short time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• To complete the client project, we were in need of a competent big data development team. We hired SysGears to augment our Scala team and help us complete the project.

SOLUTION

How did you find SysGears?

iT-Outstaffing.com Database

Why did you select SysGears over others?

Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve hired SysGears to help us with planning the platform architecture development and data model according to high level business requirements. Their developer was responsible for implementation of the core service functionality for data processing and analysis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is still ongoing, and SysGears is constantly delivering the expected results, helping us keep the project on track.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite the SysGears developer being in another timezone, he managed to handle the work so our client didn’t even notice it. They communicate via video calls and text messengers, their responses are timely. The developer always completes the tasks on time, and we can rely on them.

What was your primary form of communication with SysGears?

Email or Messaging App

What did you find most impressive or unique about this company?

Their developer has contributed a lot to the whole project structure, helped to find the most efficient approaches to solving tasks, and targeted at achieving high-level business goals through software. That’s what I appreciate about them a lot.

Are there any areas for improvement or something SysGears could have done differently?

Didn’t notice any weak spots.

BACKGROUND

Please describe your company and position.

I am the Founder of an administration software provider

Describe what your company does in a single sentence.

The game-changer for solopreneurs! Free, all-in-one software for effortless admin. Focus on your passion, we handle the rest. 💪🌟

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Define MVP
• Build MVP

SOLUTION

How did you find SysGears?

• Online Search
• Clutch Site
• Other

Why did you select SysGears over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from SysGears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

End to end delivery of the platform. This is includes the initial requirement gathering & business analysis, design, development, QA, and finally delivery. All done using agile methodologies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The delivery of the platform that we had asked them to deliver with all the requirements that set out met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team ensured that we were involved from day one in the entire process and adjusted the way of doing their work to really meet our needs. Everything was delivered on time. And were very accommodating of our specific needs.

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The overall team was great, the culture of being helpful and going out of their way to make sure we were taken care off. The team members that were assigned to us and worked with were really amazing, and it felt as if they were part of our team.

Are there any areas for improvement or something SysGears could have done differently?

Honestly speaking we were very impressed with Sysgear and their way's of working, and we would be looking to continue working with them when the time is right. There isn't anything specific to call out, not because there was nothing that needed improvement, but because they were so great and pro-active in listening and working with us to fit our specific needs.

BACKGROUND

Please describe your company and position.

I am an execuitve at a Video Asset Marketplace

Describe what your company does in a single sentence.

MotionElements is an e-commerce platform - an online marketplace for video creators. We sell digital creative assets such as stock video, stock music, stock video templates and stock 3d models to b2b to b2c customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Redesign website
• Add new features to website

SOLUTION

How did you find SysGears?

Other

Why did you select SysGears over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

What was the size of SysGears’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With the completion of our rebranding exercise by our branding agency, we had a new logo, branding style-guide to be implemented throughout our website. SysGears was hired to implement the rebrand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We are deploying updates to our website step-by-step according to our product roadmap. We have regular weekly meetings and schedule other sessions when needed. The communication is clear and quick, we always get the answers we need.

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our UI/UX team from SysGears, as with all our other team members distributed globally, communicate via Slack and Zoom in a full remote-base setting. Our team collaborates and manages all projects and tasks using Jira. We have regular ad-hoc small team meetings where needed and scheduled twice a week catch-ups for all teams and bi/monthly retrospectives. 

UI/UX design team have their own board in Jira and their tasks are described there so managers are able to check their progress. Other than regularly passing deadlines, the SysGears team keeps all up to speed with their progress with daily/weekly reporting.

What did you find most impressive or unique about this company?

Their exceptional creativity and inspirational ideas consistently deliver remarkable results, even in situations where our requirements may not be clearly defined. They have an innate ability to offer a plethora of options to choose from. Furthermore, we highly value their conscientious approach towards the business aspect of our collaboration. Their dedication to not only completing specific tasks but also achieving our overall objectives is truly appreciated.

Are there any areas for improvement or something SysGears could have done differently?

Nothing at the moment. The services that SysGears is currently providing are precisely what we are seeking.

BACKGROUND

Introduce your business and what you do there.

The Carveco™ software range is the trusted CAD modelling and CNC machining solution to a multitude of industries worldwide.

The easy-to-use, yet immensely powerful, tools included in Carveco software give sign-makers, woodworkers, engravers, jewellers (and countless other creatives) the freedom to design and manufacture high-quality 2D or 3D products from their artwork, faster than they’d ever thought possible.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SysGears?

Carveco wanted a portal platform as a unifying application, connecting a variety of business specific software services, enabling the delivery of digital services world-wide.

The aim of creating a singular portal was to enabling sales partners, machine tool vendors and customers to be able to transact with Carveco and communicate on technical matters. It would also allow them to administer and manage their users and software licences.

SOLUTION

What was the scope of their involvement?

Sysgears have been involved since the inception of the project, and have provided business analyst services, as well as development and QA services.

What is the team composition?

There are two teams doing concurrent development work, led by a business analyst providing connection and management between the two teams.

How did you come to work with SysGears?

Initial connection was via an online marketplace.

What is the status of this engagement?

The project has delivered 2 of (at least) 5 stages, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We would not want to demonstrate anything publicly as this service does give us a commercial advantage.

How did SysGears perform from a project management standpoint?

Absolutely wonderfully.

What did you find most impressive about them?

The team has eveovled to understand our business workflows, meaning that they are able to provide business solutions and the move to coding them, with minimal additional input from our team.

Are there any areas they could improve?

I feel the team has worked wonderfully and communicated flawlessly throughout the entire project.

BACKGROUND

Introduce your business and what you do there.

I’m a solution architect at Sestra Systems, which is an IoT company that develops smart dispensing solutions for alcoholic and non-alcoholic beverages. Software development is the main part of our business and we serve stadiums, concert halls, restaurants, bars, and the like. 

OPPORTUNITY / CHALLENGE

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SysGears?

We looked to SysGears to act as an extension of our QA team.

SOLUTION

What was the scope of their involvement?

SysGears provides us only one type of service at the moment, and it is QA engineering. They support our internal portal that allows our customers to perform basic functions and view analytics as well as enables our staff to remotely monitor and control our devices. 

What is the team composition?

We’re working with one QA engineer from SysGears. 

How did you come to work with SysGears?

We interviewed quite a few people but the person provided by SysGears was the one we liked best. We’ve never regretted the choice of working with them.

How much have you invested with them?

We’ve invested around $30,000.

What is the status of this engagement?

The partnership began in January 2021 and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can’t impart any sort of numeric metrics, but overall, we’ve been satisfied with the quality of their work. When one of our engineers in the US was temporarily unavailable, the person SysGears provided stepped in and took over the workload. We appreciate their flexibility. 

How did SysGears perform from a project management standpoint?

We typically communicate through Slack and Google Meet. We have stand-up meetings three times a week and an all-hands meeting twice a week. 

What did you find most impressive about them?

What we like about SysGears is their ability to provide really good engineers. When we were considering expanding the team, we sought their recommendations for a second engineer, and they were able to provide that within a day or two. 

Are there any areas they could improve?

No, we don’t have a problem with their work. It’s a dynamic relationship and they’re receptive to our guidance and mentoring.

Do you have any advice for potential customers?

There are two types of engagements. The first type is when you give a clear spectrum of work to an agency and they come back to you with a finished product. The second type, however, involves treating the agency as your own team. SysGears is perfect for the second type. You can communicate, monitor, and guide them on a daily basis to get the most benefits out of their work.

BACKGROUND

Please describe your company and your position there.

I am the Director of Interoperability and Integration for Crisis Logic. We are a technology company developing cutting edge technologies that help with interoperability and cross platform data sharing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SysGears, and what were your goals?

Our flagship product KS-DSE had been built out as a proof of concept. We needed an experienced team to help push our front end interface to a new level. SysGears helped us do just that.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reviewed several candidate companies and after a few video conferences and discussions, we selected SysGears. Their knowledge of the technology platform we were developing towards was the key factor in our decision to higher them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The developer I worked closely with was very knowledgeable with the technology we were deploying and was able to get up to speed quickly.

We worked daily to fine tune the interface and on many occasions he was able to read ahead into what I was specifically asking for. I had very little changes that I needed to be done since he listened closely to what I was asking for and executed flawlessly.

How many people from the vendor's team worked with you, and what were their positions?

1 front end developer and constant feedback from the business manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to make our deadline of minimal viable product with their help.

Describe their project management style, including communication tools and timeliness.

We had daily standups with their developers as well as weekly briefings with their management team

What did you find most impressive or unique about this company?

Their knowledge of the technology was the most impressive. They were able to offer suggestions and implementations that we were not aware of due to their experience.

Are there any areas for improvement or something they could have done differently?

I can honestly say I do not feel I can offer any suggestions. They provided the exact services we were looking for.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a software dev company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SysGears?

We had a basic prototype of our product and needed a partner to help make it production ready.

SOLUTION

What was the scope of their involvement?

We first worked with SysGears’ designer to take our wireframes and improve upon them. We iterated for a couple of weeks, using Figma and InVision to create high-quality mockups (including a logo). After creating those detailed mockups, we started with an initial feature set for coding; we used JavaScript and React for the frontend, Scala for the backend, and Amazon Docker for hosting. The platform is an on-demand service for software dev that allows freelancers to swarm build coding projects. We’re currently in beta testing.

What is the team composition?

We had four full-time developers and a project manager.

How did you come to work with SysGears?

We found them on Upwork. We appreciated that they were a whole team instead of just one individual, so we hired them.

How much have you invested with them?

We spent around $100,000.

What is the status of this engagement?

We worked together from May–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with their productivity and have run some stats that show their code is excellent.

How did SysGears perform from a project management standpoint?

They weren’t just passive facilitators; they proactively fixed problems and understood our product. I communicated regularly with the project manager, who was great.

What did you find most impressive about them?

They took our objectives and translated them into a production-ready product. They’re knowledgeable and have a standardized process that helps them understand and meet my project goals.

Are there any areas they could improve?

They could do better at syncing the design and dev processes.

Do you have any advice for future clients of theirs?

Have clear objectives that you communicate well to their team.

BACKGROUND

Please describe your company and position.

 I am the VP of Product of a consumer products & services company 

Describe what your company does in a single sentence.

Consumer subscription applications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Scala Development

SOLUTION

How did you find SysGears?

• Online Search
• Clutch Site

Why did you select SysGears over others?

• High ratings
• Pricing fit our budget

How many teammates from SysGears were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Builing ETL jobs and integrating external APIs as part of that. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sysgears delivered quality work in a timely fashion. Very happy with the results. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was on time. Communication was very proactive. We had daily check ins to keep updated with the status of work.

What was your primary form of communication with SysGears?

Virtual Meeting

What did you find most impressive or unique about this company?

Their flexibility and willingness to support our team.

Are there any areas for improvement or something SysGears could have done differently?

No, everything was great.

BACKGROUND

Introduce your business and what you do there.

I’m a department manager at AudioCardio, a healthcare company. We develop AI-driven digital therapeutics and diagnostics for hearing loss and tinnitus. We offer consumer wellness apps and FDA-cleared medical software to support better treatment planning for patients and clinicians.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SysGears?

We needed help creating the backend for our company’s SDK.

SOLUTION

What was the scope of their involvement?

SysGears has created the whole backend for us using Firebase, Nest.js, GCP, and TypeScript.

What is the team composition?

We’ve worked with 2–5 teammates from SysGears.

How did you come to work with SysGears?

I found them on Upwork. Their pricing was in our budget, and they could get the project done in a quick timeline.

What is the status of this engagement?

We started working with them in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SysGears has created a scalable backend to handle our SDK’s operations. It works as intended and is reliable.

How did SysGears perform from a project management standpoint?

They deliver on time and are prompt in addressing issues. We communicate via email and messaging apps.

What did you find most impressive about them?

Their knowledge and expertise in building strong backend systems are impressive.

Are there any areas they could improve?

No, there aren’t any.