The web and mobile apps are constantly evolving—a knowledgeable partner can help you harness all the opportunities this new landscape offers. Trouble is, many agencies seem focused more on building their brand than yours.
It’s time for a different kind of agency. One that embraces the latest architecture while also understanding business realities and the value of transparency. An agency that is focused on custom solutions for the web, mobile, backend and Salesforce, driven by AI and the React framework. A true business ally that is passionate about results—not fancy offices, all-day Ping Pong tournaments, and Friday sundae bars.
Syntx is that agency.
You see, while we love a good bowl of ice cream as much as anyone, we’ve built our business by combining advanced engineering with a straightforward process. With every client, we start with a detailed discovery phase, generate an accurate proposal, provide regular updates and communications throughout development, and monitor the results with 24/7 analytics. Everything we build is not only reliable, it can be scaled as you grow.
In a business with no shortage of buzzwords and hype, we’re a refreshing change. Our leadership is actively involved in every project, while our engineers are committed to open and honest communication. We have a roster of clients that ranges from TED Conferences, Blue Bottle Coffee, Robert Half to inspirings startups. Clutch, the leading ratings and review platform for B2B services, recognized us in 2019 as a Leading Developer in Los Angeles. Every month, we continue to grow
We believe that great work leads to great clients. If you’re looking for a fresh perspective on software development from a team that produces measurable results, let’s connect.
Syntx's project costs range from $20,000 to $40,000, providing good value for mid-sized clients. They emphasize communication, timely responses, and tailored solutions, although some clients noted pricing could be more competitive.
The team at Syntx is recognized for their transparency in project dealings and professional conduct. Clients valued their honest communication and realistic project timelines.
Ability to Handle Complex Technical Requirements
Syntx demonstrated strong capabilities in handling complex technical projects, such as transitioning platforms and integrating diverse data systems, often exceeding client expectations.
Project Management Requires Improvement
Some clients experienced delays and miscommunication issues, particularly in project management. While the team was responsive, better organization and clarity on responsibilities could enhance their service.
Effective Communication and Responsiveness
Clients consistently praised Syntx for their open communication channels and quick response times. The team was noted for being available and attentive, fostering a positive working relationship.
Expertise in Salesforce Integration
Syntx has a strong track record in Salesforce integrations, providing customized solutions that streamline business operations. Clients appreciated their technical knowledge and ability to improve internal processes.
Strong Expertise in App Development
Syntx has demonstrated proficiency in developing mobile apps for various platforms, including iOS and Android. Clients appreciated their ability to deliver user-friendly and visually appealing apps, often tailored to specific business needs.
"Syntx provides transparency throughout the project—they keep me updated on everything important."
Jan 22, 2019
CEO, Body by Bartl
Anonymous
Verified
Other industries
Los Angeles, California
1-10 Employees
Phone Interview
Verified
Syntx was brought on to develop an iOS and Android app for a fitness platform. They are building several interactive features for users, including a donation tool and livestream video option.
Though the app is still in the development stage, positive internal feedback has promised future success. Syntx has proven to be a dedicated partner, consistently providing new solutions to fully satisfy customers. Their quick communication and flexibility make them a valuable asset.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Body by Bartl, a fitness platform
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Syntx?
I hired Syntx to develop the app for my business.
SOLUTION
What was the scope of their involvement?
We created the designs for the app internally and provided Syntx with them. We’re currently in the development stage—are creating the iOS version now and the app for Android devices next.
Though we’re only 60% through the process, the developers are going to be building several tools for the platform. The additions will range from a livestream feature, a charity donation button, subscription options, interactive questions, and various videos for question-and-answer segments.
What is the team composition?
I work with JP (Founder & CEO, Syntx), a designer, Seth (Partner & UX Cabin, Syntx), and another teammate who helps build the app.
How did you come to work with Syntx?
We followed a recommendation from a connection.
How much have you invested with them?
We’ve spent around $28,000 so far, but we anticipate the final cost totaling near $35,000.
What is the status of this engagement?
We began working together in 2018 and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Though it isn’t complete yet, our internal teams are thrilled with the concept and layout so far. We’ve received feedback on its usability and uniqueness. The product is solid and looks attractive with a finished logo.
How did Syntx perform from a project management standpoint?
I have a direct line of communication with JP about any concerns or questions I have. The team is highly responsive to my needs and are transparent about their approach. We use Basecamp and InVision to manage the project and everyone remains informed on the process through those platforms. They are on top of my requests and understand the specific results I’m looking for.
What did you find most impressive about them?
Syntx provides transparency throughout the project—they keep me updated on everything important. Any surprises or issues are immediately addressed. Additionally, their response time is outstanding.
Are there any areas they could improve?
There’s nothing they could do better—I’m pleased with their work.
Do you have any advice for potential customers?
Don’t be afraid to tell Syntx if you’re not entirely satisfied with an option they present. They are motivated to produce work the customer fully approves of.
RATINGS
5.0
"Although it was a big investment for my team, I’m happy and confident in their services."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"I immediately refer people to Syntx whenever I’m asked who I worked with.
Data Processing Support for Marketing Company
Other IT Consulting and SI
Confidential
Aug. - Oct. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"(The CEO) was straightforward in what the project goals were and how they would be accomplished."
Nov 12, 2018
Tech Director, Marketing Company
Anonymous
Verified
Advertising & marketing
Los Angeles, California
51-200 Employees
Phone Interview
Verified
Syntx coordinated the data transfer of large JSON files from a Redis system to a Postgres platform. Once moved, the data was filtered and organized to create a leaderboard for a third party’s mobile game.
Syntx’s work met all expectations and accomplished project objectives. With an involved and accessible leadership team, Syntx is mindful of schedules and technical specifications. Future clients can expect a straightforward approach, leading to a hassle-free engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the technical director of a full-service interactive agency in Los Angeles.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Syntx?
To complete a project for a third-party client of ours, we required an external partner to help us move a large data processing application away from Redis and into Postgres.
SOLUTION
What was the scope of their involvement?
The data included in the project was comprised of player and team scores for particular mobile games. Our client aggregated those scores through Kibana into large JavaScript Object Notation (JSON) files. We had to process those files into a database, where they were filtered and cleaned up to resemble a leaderboard—a process that required a custom API.
What is the team composition?
I worked directly with JP (CEO, Syntx) and a producer.
How did you come to work with Syntx?
I met JP through Discord, a React-based channel. He instilled a lot of confidence in me that he could accomplish what we needed.
What is the status of this engagement?
Our project spanned August–October 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve received encouraging feedback from our client. Syntx’s work met all of our expectations and all of our client’s specifications.
How did Syntx perform from a project management standpoint?
I communicated well with JP. He was very prompt, very organized. We’d have weekly goal meetings with some direction from the client, and JP and I would meet on Slack or on Discord. We tracked everything through GitHub.
What did you find most impressive about them?
I appreciated having access to the CEO. And JP himself is very no-nonsense and direct about the skill sets and services he could offer. He was straightforward in what the project goals were and how they would be accomplished.
Are there any areas they could improve?
No. It was refreshing how well and how smoothly our engagement went.
Do you have any advice for potential customers?
With any kind of similar project, it’s valuable to have a team member on your side who has a degree of technical knowledge that can assist with the hiring process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"They delivered exactly what we expected."
Schedule
5.0
On time / deadlines
"We completed the project ahead of schedule."
Cost
5.0
Value / within estimates
"We agreed to a fair and competitive rate."
Willing to Refer
5.0
NPS
"I would refer them to anybody needing similar services.
Web App for Fraud Prevention SaaS Product
Web Development
$10,000 to $49,999
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They are a boutique shop, which allows them to work quickly and efficiently."
Aug 14, 2019
Owner and Founder, Fraud Prevention SaaS
Anonymous
Advertising & marketing
Los Angeles, California
1-10 Employees
Online Review
Syntx is developing a React.js web app and a WordPress website. To date, they’ve handled server and domain setup, data warehousing, APIs, and data security.
Though the project hasn’t launched, Syntx has provided constant communication and proved generous with their resources. If the best solution requires something outside the initial scope, they provide it for no fee. Their small size allows them to work quickly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner and founder of a SaaS business that allows small and medium-sized businesses to detect, monitor, and block fraudulent advertising clicks.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Syntx?
Syntx was hired to develop the entire React web app—front- and backend—and WordPress site (design was handled elsewhere).
What were your goals for this project?
Build the project in Reactjs and WordPress.
SOLUTION
How did you select this vendor?
Google search for Reactjs specialists. They also had solid Clutch reviews.
Describe the project and the services they provided in detail.
They handled all the set up such as server and domain setup, data warehousing, API work, data security, etc. They provided frequent project updates, management of outside consultants, strategy meetings and more.
What was the team composition?
They are a boutique team and I worked with 3-4 staff members.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The project hasn't launched yet.
How was project management arranged and how effective was it?
Syntx is a US-based company and provides a primary project manager for day-to-day correspondence. Syntx hit all deadlines and was flexible when the scope of work expanded.
What did you find most impressive about this company?
They simply wanted to get the project right, even if they had to go outside the original scope of work for free. They are a boutique shop, which allows them to work quickly and efficiently.
Are there any areas for improvement?
None. Great work done by a high-quality team based in the US.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
"Fees were great for a US-based team."
Willing to Refer
5.0
NPS
Salesforce Dev for Advertising Agency
Custom Software Development
$50,000 to $199,999
Oct. 2018 - Sep. 2019
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"The team at Syntx thinks things through and recommends best-practice approaches..."
Jul 1, 2019
Managing Director, Advertising Agency
Anonymous
Verified
Advertising & marketing
Los Angeles, California
51-200 Employees
Online Review
Verified
Syntx created a UX for an end-client’s Salesforce cloud community. After reviewing the initial design, they scoped out a new development and proposed new workflows and processes.
The new UX improved client relationships by demonstrating extensive technical and industry expertise. Syntx provided competent development and management resources, utilizing their specialties effectively. Their big-picture approach allows them to recommend fixes with a significant value-add.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the managing director of a full-service advertising agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Syntx?
We hired Syntx as a development and consulting resource for Salesforce Communities Cloud.
What were your goals for this project?
Our goal was to reimagine, redesign and redevelop our client's Salesforce Communities Cloud implementation.
SOLUTION
How did you select this vendor?
Syntx was recommended to me by another firm.
Describe the project and the services they provided in detail.
Tasks they performed include:
Reviewing and guiding UX Design
Planning and scoping development for the new UX
Identifying workflows and processes to support the new platform
What was the team composition?
The team consisted of two people: A developer and a technical lead.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The project is going well. We’ve gained the confidence of the client by demonstrating our subject-matter expertise in the various disciplines of the project.
How was project management arranged and how effective was it?
This project was managed by our project management team, delegating tasks and asking for input from subject-matter experts.
What did you find most impressive about this company?
The team at Syntx thinks things through and recommends best-practice approaches—never band-aids.
Are there any areas for improvement?
Not that I’ve identified yet.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-14 of
14 Reviews
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