Synthesis Technology

BACKGROUND

Please describe your company and your position there.

I’m the director of an IT services company. We provide data assistance to small- and mid-sized organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synthesis Technology?

I needed a vendor to create a website for one of my clients using SharePoint Intranet.

What were your goals for this project?

I wanted the product to exceed the client’s expectations with stunning graphics and modern functionality.

SOLUTION

How did you select this vendor?

I’ve worked with Synthesis Technology before, and they delivered an excellent product with quality customer service. I initially found them through an online search, and they had impressive reviews.

Describe the project in detail.

Their team used Office 365 and SharePoint Intranet to build a website. The platform supports blogs, content posts, and polls. It also provides information about employees, policies, and guidelines. There are a few other main functionalities that the Synthesis Technology team built as well.

What was the team composition?

I worked with just the project manager at first, but I started interacting with the whole development team as we moved through each task.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our client was extremely pleased with their work.

How effective was the workflow between your team and theirs?

We communicated consistently, despite the time difference.

What did you find most impressive about this company?

Their team was dedicated and accessible. They showed exemplary customer service and attention to detail in their workflow.

Are there any areas for improvement?

No, I’m satisfied with the service I received.