Synares Systems

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Travel Industry Solutions

Describe what your company does in a single sentence.

SaaS to Help Travel Sellers Navigate Legal + Operational Complexities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synares Systems to accomplish?

• Custom Web App
• Dynamic Legal Form Creation
• Secure Payments + E-sign

SOLUTION

How did you find Synares Systems?

Other

Why did you select Synares Systems over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Synares Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Custom web application for SaaS in the travel sector
• Create platform to intelligently generate legal documents on a per user basis
• Integrate third-party secure payment platform and build customized e-signature technology
• Develop the most robust audit trails in the industry, integrate with travel tech companies, create embeddable policy technology for customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Create efficiencies in product deliverability
• Exceptional UI/UX for customers
• Deliver technology needed to capture and retain subscribers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're incredibly responsive, timely, willing to troubleshoot when needed, and able to overcome unforeseen obstacles.

What was your primary form of communication with Synares Systems?

Virtual Meeting

What did you find most impressive or unique about this company?

The Synares team is incredibly talented, willing to go above and beyond, always accessible, and is a true business partner in helping us achieve our short- and long-term goals.

Are there any areas for improvement or something Synares Systems could have done differently?

Being a non-technical founder, I would have liked a little more guidance at the outset of the initial project on expectations and responsibilities, but as time progressed, we were able to work through these.