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Corporate IT Support in Rio de Janeiro

Suporte de TI - Resolve Tecnologias is an information technology company based in Rio de Janeiro, Brazil, specializing in corporate IT support and technology infrastructure for businesses. We provide on-site and remote technical support for companies throughout Rio de Janeiro and the metropolitan region.

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    50 - 249
  • Year founded
    Founded 2010

Overview by:

Reviewer avatar
Ian Rosario
IT Support Specialist About the Team

Service Lines
IT Managed Services
40%
IT Strategy Consulting
20%
Cloud Consulting & SI
15%
Cybersecurity
15%
Other IT Consulting and SI
10%
Select Focus Area
Cloud Computing Focus
AWS Cloud Consulting & Implementation
40%
Azure Cloud Consulting & Implementation
30%
Google Cloud
30%
AWS Consulting Services
AWS Managed Cloud
20%
AWS Analytics
10%
AWS Applications
10%
AWS DevOps
10%
AWS Development
10%
AWS IoT
10%
AWS Machine Learning
10%
AWS Migrations
10%
AWS Security
10%
Azure Consulting Services
Azure AI & Machine Learning
15%
Azure Management & Governance
15%
Azure Migrations
15%
Azure Security
15%
Azure Analytics
10%
Azure DevOps
10%
Azure Development
10%
Azure IoT
10%
Cybersecurity focus
Breach Detection & Incident Response
10%
Cybersecurity Expert Testimony
10%
Dark Web Monitoring
10%
Digital Forensics & Auditing
10%
Identity & Access Management
10%
Threat/Attack Simulations
10%
Account Takeover (ATO)
5%
Application Security
5%
Cloud Security
5%
Cybersecurity Consulting
5%
Managed SIEM Services
5%
Network Security
5%
Threat Intelligence Services
5%
Vulnerability Management
5%
Cybersecurity Technologies
SecureAuth
40%
Auth0
10%
ForgeRock
10%
JumpCloud
10%
LogMeIn
10%
Okta
10%
OneLogin
10%
Digital and IT Strategy Consulting Focus
IT Governance
35%
IT Service Management Consulting
30%
Data Privacy Consulting
5%
Digital Transformation
5%
IT Assessment
5%
IT Consolidation
5%
IT Operations Management Consulting
5%
Mobility Strategy
5%
Virtual CIO Services
5%
IT Managed Services Focus
Hardware
10%
Help desk
10%
Network
10%
Cloud Server Migration
5%
Data Erasure Services
5%
Disaster Recovery
5%
Governance & Compliance Assessments
5%
IT Budgeting
5%
Managed Hosting Services
5%
Managed Software Application & Solutions
5%
Other IT managed services
5%
Security
5%
Software Evaluation
5%
Software Expert Witness
5%
Telecom
5%
Vendor Procurement & Selection
5%
Website Maintenance
5%
Industries
Business services
30%
Legal
20%
Medical
15%
Retail
15%
Financial services
10%
Real estate
10%
Clients
Small Business (<$10M)
60%
Midmarket ($10M - $1B)
35%
Enterprise (>$1B)
5%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $25 - $49 /hr

Pricing information is based on reviews. Suporte de TI - Resolve Tecnologias doesn’t have any reviews yet. If you’ve worked with this company, leave a review to share your experience with buyers around the world.

Technology Strategy Consulting Packages

starting at $250/total

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IT Infrastructure & Security Assessment

Comprehensive assessment of your business IT environment, including computers, network, Wi-Fi, Microsoft 365, servers, backup, cybersecurity and infrastructure. We identify technical risks, operational priorities and improvement opportunities and provide practical recommendations for a more reliable, secure and organized IT environment.

Small

Small offices with basic IT environments

$250 /total
  • IT Environment Assessment
  • Network & Wi-Fi Review
  • Microsoft 365 Assessment
  • Hardware & Infrastructure Review
  • 5 day delivery

Medium

Growing SMBs with more complex IT needs

$500 /total
  • IT Environment Assessment
  • Network & Wi-Fi Review
  • Microsoft 365 Assessment
  • Backup & Business Continuity Review
  • Cybersecurity Assessment
  • 7 day delivery

Large

Businesses with complex IT infrastructure

$900 /total
  • IT Environment Assessment
  • Network & Wi-Fi Review
  • Microsoft 365 Assessment
  • Backup & Business Continuity Review
  • Cybersecurity Assessment
  • 10 day delivery
Features

Small

$250

/total

Medium

$500

/total

Large

$900

/total

IT Environment Assessment

Network & Wi-Fi Review

Microsoft 365 Assessment

Backup & Business Continuity Review

–

Cybersecurity Assessment

–

Hardware & Infrastructure Review

Technical Risk Report

–

Improvement Roadmap

–

–

Consultation Meeting

–

Small

$250

/total

IT Environment Assessment

Network & Wi-Fi Review

Microsoft 365 Assessment

Backup & Business Continuity Review

–

Cybersecurity Assessment

–

Hardware & Infrastructure Review

Technical Risk Report

–

Improvement Roadmap

–

Consultation Meeting

–

Medium

$500

/total

IT Environment Assessment

Network & Wi-Fi Review

Microsoft 365 Assessment

Backup & Business Continuity Review

Cybersecurity Assessment

Hardware & Infrastructure Review

Technical Risk Report

Improvement Roadmap

–

Consultation Meeting

Large

$900

/total

IT Environment Assessment

Network & Wi-Fi Review

Microsoft 365 Assessment

Backup & Business Continuity Review

Cybersecurity Assessment

Hardware & Infrastructure Review

Technical Risk Report

Improvement Roadmap

Consultation Meeting

Our Story

Suporte de TI - Resolve Tecnologias has supported businesses in Rio de Janeiro since 2010. We specialize in corporate IT support, infrastructure, networks, Microsoft 365, cybersecurity, backup and technology consulting, helping businesses maintain secure, organized and productive IT environments.

Meet the Team

Ian Rosario

Ian RosarioIT Support Specialist

IT Support Specialist focused on corporate IT support, Microsoft 365, networks, servers, backup and cybersecurity, helping businesses maintain secure, reliable and productive technology environments.

Commonly Asked Questions

We are currently interested in corporate IT support, managed IT services, Microsoft 365, network and Wi-Fi infrastructure, servers and NAS, backup, cybersecurity, firewall, structured cabling, monitoring and IT consulting projects. Our primary focus is helping small and mid-sized businesses in Rio de Janeiro and the metropolitan region maintain secure, reliable and productive technology environments.

We work with multiple business clients simultaneously, managing capacity according to project scope, service priority and required response levels. Our team organizes support and project activities to maintain service quality, clear communication and appropriate technical attention for each client.

Our onboarding process begins with a detailed assessment of the client's users, devices, network, servers, Microsoft 365, backup and security environment. We document the infrastructure, identify risks and priorities, organize access and support procedures, and establish a structured IT support process with clear communication, defined responsibilities and ongoing follow-up.

Turnaround time depends on the urgency and complexity of each request. Technical support incidents are prioritized according to business impact and service priority, while infrastructure, network, Microsoft 365, backup and security projects follow a previously agreed implementation schedule. We focus on responding quickly while maintaining technical quality and clear communication throughout the service.

We collaborate closely with clients through clear communication, documented support requests, defined priorities and regular technical follow-up. Our team works with designated client contacts to understand operational needs, coordinate technical activities, provide recommendations and maintain transparency throughout support, projects and ongoing IT management.

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