Suffescom Solutions Inc

BACKGROUND

Please describe your company and your position there.

My name is Daniel Charles and we have been into the liquor business since the last one decade. We had been acquiring orders through our website that was working well. However, things began changing when our competitors came up with apps, which are a better alternative to websites. Then we thought of getting an app developed to upgrade our business and outshine others.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Suffescom Solutions, and what were your goals?

Our business was struggling to cater to the audience that was not within our proximity. We required a liquor delivery app that our users can use to place an order and get liquor delivered at their doorstep since just having a website was not enough for our business. The basic goal for the project was to cater to a larger audience and generate more revenues by allowing customers to place orders for liquor via an app.

SOLUTION

How did you select this vendor and what were the deciding factors?

Selecting Suffescom for our project wasn’t easy because there were many companies that seemed promising and reliable. However, we ensured to go through each company’s ratings & reviews. Finally, we decided to proceed with Suffescom because it had great ratings given by the clients and the testimonials favored its professionalism. Moreover, the samples shared by the Suffescom team clearly explained how well they would develop the app required by us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted an app that is user-friendly and with multiple payment options so that the users find it easy to explore the options and order with a few clicks for it to be delivered to them.

How many resources from the vendor's team worked with you, and what were their positions?

The team is composed of project managers, business consultants, designers, developers, quality assurance specialists, and sales & marketing specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We did not expect the app to get launched so soon. But the Suffescom team made it possible and the app was developed in a short time.

Describe their project management style, including communication tools and timeliness.

The workflow was smooth and transparent. We were highly satisfied with the way the team kept us updated about every app development stage.

What did you find most impressive or unique about this company?

The team’s professional approach towards work is what makes them a reliable app development company. This is also their USP.

Are there any areas for improvement or something they could have done differently?

The company delivered everything flawlessly. However, they can always be more open to communicating with the client using different platforms and not just sticking to one.